The online store Djoliba excels in product quality, with many customers highlighting the excellent craftsmanship of items such as leather goods and musical instruments. Quick and efficient delivery is another prominent theme, with numerous reviews noting that orders arrive swiftly, often within just a few days, and are well-packaged to ensure safety during transit. Customer service receives high praise for being responsive and professional, with many expressing satisfaction with the support provided throughout their purchasing process.
Hello Julie,
Thank you for your comment.
The whole team is here for you, so please don't hesitate to contact us with any queries you may have.
Best regards!
I
Ingrid P.
Rating: 5 out of 5
following a purchase from 28/05/2024
The team is very responsive and available. My order arrived quickly.
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Response from Djoliba
Hello Ingrid,
We're delighted that you're satisfied with your purchasing experience and that you're now a member of the Djolibian community.
Our entire team of enthusiasts is here to help and advise you.
See you soon!
Musically!
M
Muriel S.
Rating: 5 out of 5
following a purchase from 26/05/2024
Perfect!
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Response from Djoliba
Hello Muriel,
We would like to thank you for the trust you have placed in us by purchasing from our website.
Please don't hesitate to contact our team of enthusiasts if you need any advice or have any questions.
See you soon!
Musically!
D
David E.
Rating: 5 out of 5
following a purchase from 24/05/2024
Received on time
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Response from Djoliba
Hello David,
Thank you for purchasing from us.
We hope to see you soon.
All the best!
R
rémi V.
Rating: 5 out of 5
following a purchase from 14/05/2024
The skins ordered are of the finest quality!
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Response from Djoliba
Hello Rémi,
Thank you for your feedback.
You will find all the accessories you need to repair your instruments on our website. We also have a repair service in our Toulouse store. Don't hesitate to ask Kamou, our workshop manager, for advice and assistance.
Sincerely yours!
T
Tristan G.
Rating: 5 out of 5
following a purchase from 16/05/2024
I ordered a kayamb of very good quality, and I discovered a company very responsive to my expectations, thank you very much Djoliba ( Tristan the musician)
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Response from Djoliba
Hello Tristan,
Thank you for your comment.
We are delighted that you are satisfied with your purchase.
Please don't hesitate to contact us if you have any questions or need advice. Our team of enthusiasts will be delighted to help you.
See you soon!
Musically!
A
Anne B.
Rating: 5 out of 5
following a purchase from 11/04/2024
A very nice Ali Baba's cave, well worth a visit!
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Response from Djoliba
Hello Anne,
Thank you for your feedback.
Don't hesitate to come and meet us or to browse our website.
Best regards!
Y
yonec S.
Rating: 5 out of 5
following a purchase from 22/05/2024
Very good quality calabash....and the sound is just wonderful.
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Response from Djoliba
Hello Yonec,
Thank you for your confidence in us.
The whole team is at your disposal for any request or question.
Best regards!
H
hamid G.
Rating: 5 out of 5
following a purchase from 21/05/2024
Great skin, and great sound. Fast delivery when you're in a hurry :-) I installed it on a Tom Basse that I play with my hands.
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Response from Djoliba
Hello Hamid,
Thank you for your comment.
The team is at your disposal for any other request or question.
See you soon!
Musically!
S
Sabrina S.
Rating: 5 out of 5
following a purchase from 20/05/2024
Fast delivery, careful shipment and product as described.
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Response from Djoliba
Hello Sabrina,
Thank you for purchasing from us.
We're a team of enthusiasts here to listen to you, so please don't hesitate to contact us if you have any queries or need advice.
Best regards!
B
Benjamin B.
Rating: 5 out of 5
following a purchase from 20/05/2024
Impeccable
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Response from Djoliba
Hello Benjamin,
We are delighted that you are once again satisfied with your purchasing experience.
We look forward to hearing from you.
See you soon!
Musically!
D
Denis F.
Rating: 5 out of 5
following a purchase from 18/05/2024
RAS. Meets my expectations.
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Response from Djoliba
Hello Denis,
Thank you for your trust and loyalty.
Please don't hesitate to contact us if you have any requests or questions.
See you soon!
Musically!
L
Laure B.
Rating: 5 out of 5
following a purchase from 16/05/2024
Delivery and product Perfect.
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Response from Djoliba
Hello Laure,
Thank you for your confidence in us.
Please do not hesitate to contact us if you have any questions.
See you soon!
Musically!
P
Philippe M.
Rating: 5 out of 5
following a purchase from 10/05/2024
Super thanks 👍
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Response from Djoliba
Hello Philippe,
Thank you once again for your confidence in us.
We are delighted that you are satisfied with your purchase.
See you soon!
Musically!
H
Hubert R.
Rating: 5 out of 5
following a purchase from 13/05/2024
Very good value for money
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Response from Djoliba
Hello Hubert,
We're delighted to count you among our loyal Djolibians.
We hope to see you again soon,
Musically!
G
gwendal T.
Rating: 5 out of 5
following a purchase from 04/05/2024
compliant product.
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Response from Djoliba
Hello Gwendal,
Thank you for the confidence you have placed in us by purchasing from our site.
Please do not hesitate to contact us if you have any questions.
See you soon!
Musically!
N
nathalie F.
Rating: 5 out of 5
following a purchase from 09/05/2024
Thank you, everything is perfect: the frames, the goat skins. The speed of delivery, the prices. Thank you
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Response from Djoliba
Hello Nathalie,
Thank you for taking the time to give us your feedback on your purchasing experience.
Our team is here to advise you and answer all your queries.
Best regards,
B
Bernard P.
Rating: 5 out of 5
following a purchase from 06/05/2024
All is ok
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Response from Djoliba
Hello Bernard,
Thank you for your feedback.
We are delighted that you are once again satisfied with your purchase.
See you soon!
Musically,
M
maxime F.
Rating: 5 out of 5
following a purchase from 03/05/2024
it's perfect thank you
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Response from Djoliba
Hello Maxime,
Thank you for your feedback.
At Djoliba, we offer percussion instruments from all over the world, and we're sure you'll find yours.
See you soon!
Musically,
M
Marie A.
Rating: 5 out of 5
following a purchase from 04/05/2024
Nothing to say about the delivery which was fast, the package was a little big which seems to have aroused someone's curiosity, fortunately the package was well inside and in good condition. Thank you
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Response from Djoliba
Hello Marie,
Thank you for choosing Djoliba for your purchases.
Please don't hesitate to contact us if you have any questions about a product. We're here to help and advise you.
Best regards,
R
Richard T.
Rating: 5 out of 5
following a purchase from 02/05/2024
All good :)
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Response from Djoliba
Hello Richard,
We're delighted to see you again.
And we thank you for your continued confidence in us.
We hope to see you soon,
Musically,
T
thiery P.
Rating: 5 out of 5
following a purchase from 02/05/2024
I received my order quickly, the merchandise was very well packaged with personalized communication. Thank you for the little bonus, really super nice. We love you Djoliba.
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Response from Djoliba
Hello Thiéry,
Thank you for your loyalty.
We hope to see you soon,
Musically,
M
Matis A.
Rating: 5 out of 5
following a purchase from 27/04/2024
Good caliter to start with
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Response from Djoliba
Hello Matis,
Thank you for your feedback.
See you soon!
V
Véronique C.
Rating: 5 out of 5
following a purchase from 01/05/2024
Product conforms to order, sent quickly
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Response from Djoliba
Hello Véronique,
Thank you for choosing Djoliba for your purchase.
We hope to see you soon,
E
Evelyn C.
Rating: 5 out of 5
following a purchase from 01/05/2024
Purchase quickly received. Very well packaged and compliant.
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Response from Djoliba
Hello Evelyn,
Thank you for your comment.
Every day Djoliba strives to improve your shopping experience, so please don't hesitate to share your comments and ideas with us.
Best regards,
M
Marine D.
Rating: 5 out of 5
following a purchase from 01/05/2024
Delivered in good condition
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Response from Djoliba
Hello Marine,
We would like to thank you for your feedback and hope to see you soon.
Best regards,
F
Florence H.
Rating: 5 out of 5
following a purchase from 30/04/2024
I'm happy with my purchase and received the parcel quickly.
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Response from Djoliba
Hello Florence,
We would like to thank you for the trust you have placed in us, and we look forward to hearing from you.
Best regards,
P
Paolo S.
Rating: 5 out of 5
following a purchase from 24/04/2024
percussioni etniche di alta qualità costruite bene. Tbilat, Karkba,Tarja ottime.
M
Maude F.
Rating: 5 out of 5
following a purchase from 14/04/2024
Perfect, top product and very friendly and efficient after-sales service. I recommend this seller
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Response from Djoliba
Hello Maude,
Thank you for your recommendation.
We welcome you to the Djolibian community.
Please don't hesitate to contact us if you have any requests or questions.
We hope to see you soon,
Musically!
C
Cyril L.
Rating: 5 out of 5
following a purchase from 19/04/2024
Fast delivery and beautiful skins
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Response from Djoliba
Hello Cyril,
We're delighted to count you among our loyal customers.
Please do not hesitate to contact the team if you have any questions or requests.
See you soon
Musically,
M
Maximilien D.
Rating: 5 out of 5
following a purchase from 16/04/2024
Good material, shipping could be free from 80 euros I think anyway
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Response from Djoliba
Hello Maximilien,
Thank you for your comment.
Rest assured that your opinion is taken into account in our ongoing efforts to improve the customer experience.
Best regards,
L
Laurent J.
Rating: 1 out of 5
following a purchase from 16/04/2024
at first it was very difficult to order via the site because the order page was not scrolling and this is not a story of personal Internet connection it is a question of server layout . The parcel arrived but the product itself was really very bad I bought a quadruple Jew's harp and 3D Jew's harp doesn't work and they were completely almost folded so damaged I confess that really I have the laziness to return them to you but I lost 30 euros I'm not sure to recommend a product from you sorry .
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Response from Djoliba
Hello Laurent,
Thank you for your feedback.
We regret that you are not satisfied with your purchase.
To apologize for the inconvenience, we will send you a voucher as soon as possible.
Your satisfaction is our priority, so please don't hesitate to contact us if you have any problems or questions.
With kind regards,
J
jacques P.
Rating: 5 out of 5
following a purchase from 18/04/2024
Very good, order conforms, delivery very fast, everything is perfect. Thank you
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Response from Djoliba
Hello Jacques,
Thank you for your comment.
We hope you enjoy using this instrument.
See you soon,
Musically,
E
Estelle J.
Rating: 5 out of 5
following a purchase from 13/04/2024
Top customer service, super-fast shipping and very good pre-purchase advice. I'll gladly buy from the site again and recommend it without hesitation!
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Response from Djoliba
Hello Estelle,
Thank you for your recommendation.
We are delighted to count you among our Djolibian customers.
Please do not hesitate to contact us if you have any requests or questions.
Best regards,
S
Sabine P.
Rating: 5 out of 5
following a purchase from 11/04/2024
Delivered on time, compliant product. And great quality :)
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Response from Djoliba
Hello Sabine,
We would like to thank you for the trust you have placed in us by purchasing from Djoliba.
We look forward to serving you again.
Best regards,
V
Vanessa L.
Rating: 5 out of 5
following a purchase from 08/04/2024
Delighted with my order. I received quality instruments. Thank you Djoliba.
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Response from Djoliba
Hello Vanessa,
Thank you for your confidence in us.
We welcome you to the Djolibienne community.
See you soon!
Musically,
C
Christophe P.
Rating: 5 out of 5
following a purchase from 04/04/2024
Super
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Nathalie B.
Rating: 5 out of 5
following a purchase from 01/04/2024
Impeccable experience on all levels with Djoliba! Thank you 🙏
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Response from Djoliba
Hello Nathalie,
We are delighted that you are satisfied with your shopping experience at Djoliba and thank you for your confidence in us.
We hope to see you soon,
Musically,
A
Alex S.
Rating: 5 out of 5
following a purchase from 03/04/2024
Purchase of a cover for my chimes. Superb quality. Top shipping, tracking and reception!
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Response from Djoliba
Hello Alex,
Thank you for your comment.
We are delighted that you are satisfied with your purchase.
See you soon!
Musically,
R
Raphael R.
Rating: 5 out of 5
following a purchase from 01/04/2024
Very good quality and fast delivery
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Response from Djoliba
Hello Raphaël,
Thank you for your feedback.
The entire team welcomes you and looks forward to hearing from you.
Please do not hesitate to contact us if you have any questions or requests!
See you soon!
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