Customer reviews of Djoliba

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Carole T.

Rating: 5 out of 5

Published on 06/12/2023 à 14h24 following a purchase from 24/11/2023

Delivered on time and in full! Siper happy with product

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Arona D.

Rating: 5 out of 5

Published on 06/12/2023 à 13h42 following a purchase from 20/11/2023

It would be nice to offer shipping discounts. I ordered 2 spools out of sequence because the 6 mm rope product was not available. Once it was available online, I reordered and it's a shame to have to pay the full shipping cost from us. Otherwise, thank you Djoliba for the quality of your products.

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Response from Djoliba Published on 06/12/2023

Hello Arona,
We take good note of your suggestion.
Please be aware that the current inflationary context is not at all favorable to reducing shipping costs, which we are trying to limit by applying our carriers' rates at no extra cost.
See you soon,

L

Luc C.

Rating: 5 out of 5

Published on 06/12/2023 à 13h38 following a purchase from 28/11/2023

Very fast delivery. Perfect instrument.

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Antoine P.

Rating: 5 out of 5

Published on 06/12/2023 à 12h54 following a purchase from 26/11/2023

Thank you very much!

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Response from Djoliba Published on 06/12/2023

With pleasure!
See you soon!

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Geneviève H.

Rating: 5 out of 5

Published on 05/12/2023 à 16h03 following a purchase from 25/11/2023

Very satisfied

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Morella Luna S.

Rating: 5 out of 5

Published on 05/12/2023 à 15h40 following a purchase from 26/11/2023

Satisfied!

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Lestienne N.

Rating: 5 out of 5

Published on 05/12/2023 à 13h28 following a purchase from 28/11/2023

Fast delivery. Well packaged product.

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GRALLAN V.

Rating: 5 out of 5

Published on 05/12/2023 à 12h45 following a purchase from 24/11/2023

No complaints! Everything is perfect. Thank you

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Response from Djoliba Published on 06/12/2023

C'est Top 👍, Avec Plaisir!

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Pascale M.

Rating: 5 out of 5

Published on 05/12/2023 à 09h08 following a purchase from 25/11/2023

Very happy with my purchase

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Response from Djoliba Published on 06/12/2023

Thank you Pascale for trusting us with your purchase.
We look forward to serving you again soon.
With kind regards,

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Anne P.

Rating: 5 out of 5

Published on 04/12/2023 à 21h59 following a purchase from 24/11/2023

The order was as requested and arrived on time. Thank you very much!

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Response from Djoliba Published on 06/12/2023

Thank you Anne for your review.
We look forward to serving you again!

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Bonnin P.

Rating: 5 out of 5

Published on 04/12/2023 à 21h47 following a purchase from 25/11/2023

Fast delivery. Fits perfectly. Meets my expectations.

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Gérard L.

Rating: 5 out of 5

Published on 04/12/2023 à 14h33 following a purchase from 25/11/2023

Item as described and very fast shipping

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Prince A.

Rating: 5 out of 5

Published on 04/12/2023 à 13h05 following a purchase from 25/11/2023

Easy to place order, immediate dispatch, efficient postal delivery. Disappointed, however, with one of the items (very mediocre quality Jew's harp, not playable).

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Response from Djoliba Published on 12/01/2024

Hello Anne,
Thank you for your comments.
We regret that you were disappointed by the quality of one of the items in your order.
As your satisfaction is our priority, we offered you several solutions, but you did not wish to respond.
We hope you will remain loyal to us despite this small error.
With kind regards,

J

jeremy P.

Rating: 5 out of 5

Published on 02/12/2023 à 16h55 following a purchase from 23/11/2023

Pleasant telephone reception. Fast delivery. Product corresponds to the description. Satisfied.

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Response from Djoliba Published on 06/12/2023

Hello Jeremy,
We are delighted that you are satisfied with your purchase.
Please don't hesitate to contact us if you have any queries!
See you soon!

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karl R.

Rating: 5 out of 5

Published on 01/12/2023 à 13h21 following a purchase from 23/11/2023

very good, I'm satisfied

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Odile G.

Rating: 5 out of 5

Published on 01/12/2023 à 13h09 following a purchase from 23/11/2023

Beautiful products. Very good customer service. Fast shipping and adequate packaging.

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Morgane J.

Rating: 5 out of 5

Published on 30/11/2023 à 16h16 following a purchase from 22/11/2023

2nd order on this site. Fast delivery, compliant product and good value for money.

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Response from Djoliba Published on 06/12/2023

Thank you Morgane for your review.
At Djoliba, price is not at the expense of quality.
See you soon ⚡️⚡️

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Brigitte D.

Rating: 5 out of 5

Published on 30/11/2023 à 15h27 following a purchase from 23/11/2023

Efficient and helpful technical support by telephone, fast delivery and djembe perfectly matched expectations.

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Response from Djoliba Published on 06/12/2023

Thank you Brigitte for taking the time to give us your feedback.
Please do not hesitate to contact the team if you have any queries.
With kind regards,

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catherine D.

Rating: 5 out of 5

Published on 30/11/2023 à 13h24 following a purchase from 22/11/2023

Very good

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Caroline D.

Rating: 5 out of 5

Published on 29/11/2023 à 16h05 following a purchase from 22/11/2023

fast, clear. nothing to say, top notch

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Isabelle A.

Rating: 5 out of 5

Published on 29/11/2023 à 14h25 following a purchase from 21/11/2023

Great. It was perfect and arrived quickly.

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Response from Djoliba Published on 06/12/2023

Thank you Isabelle for all your kind comments.
We hope you enjoy using these instruments.
See you soon!

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Kym Thanh N.

Rating: 5 out of 5

Published on 29/11/2023 à 04h42 following a purchase from 20/11/2023

Received on time. Thank you

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Response from Djoliba Published on 06/12/2023

With pleasure!

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Séverine C.

Rating: 5 out of 5

Published on 28/11/2023 à 14h17 following a purchase from 20/11/2023

Fast delivery. Very well packed

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Response from Djoliba Published on 06/12/2023

Thank you Séverine for your 5 ⭐️ rating.
Indeed, we pay particular attention to the protection of the items we ship.
Musically 🎶

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LAURENT C.

Rating: 5 out of 5

Published on 28/11/2023 à 13h53 following a purchase from 20/11/2023

Serious merchant, products as described, fast shipping, I highly recommend!

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Response from Djoliba Published on 06/12/2023

Thank you Laurent 🙏
We are delighted with your satisfaction and hope to see you again very soon.
Musically,

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Thierry B.

Rating: 5 out of 5

Published on 28/11/2023 à 13h21 following a purchase from 21/11/2023

Perfect, thank you!

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Response from Djoliba Published on 06/12/2023

With great pleasure!
See you soon ⚡️⚡️🎶

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vincent N.

Rating: 5 out of 5

Published on 28/11/2023 à 13h02 following a purchase from 20/11/2023

as ordered

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Joerg H.

Rating: 5 out of 5

Published on 27/11/2023 à 23h14 following a purchase from 19/11/2023

Alles war wie angegeben. Die Lieferung kam termingerecht an. Vielen Dank! Ich kann Sie nur weiterempfelen.

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Sophie D.

Rating: 5 out of 5

Published on 27/11/2023 à 13h03 following a purchase from 20/11/2023

Order received quickly, very well packaged with the fragile instruments well protected. The instruments are just what I expected, perfect. There's an incredible choice, it's hard to decide!

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Response from Djoliba Published on 06/12/2023

Thank you Sophie for your enthusiasm.
Our team is available to advise you and help you choose.
Please do not hesitate to contact us if you have any questions.
Best regards,

F

Françoise N.

Rating: 5 out of 5

Published on 27/11/2023 à 12h48 following a purchase from 20/11/2023

Fast delivery with good protective packaging. The product corresponds to what was mentioned on the website.

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Response from Djoliba Published on 06/12/2023

Thank you Françoise for your feedback.
We hope that your instrument will give you complete satisfaction.
We look forward to seeing you again!

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CAROLE P.

Rating: 5 out of 5

Published on 24/11/2023 à 15h57 following a purchase from 17/11/2023

Perfect, I recommend

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Response from Djoliba Published on 05/12/2023

Thank you Carole for your recommendation.
We look forward to seeing you again.

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Laurent J.

Rating: 5 out of 5

Published on 23/11/2023 à 15h47 following a purchase from 14/11/2023

Simple fast efficient Tongue drum excellent... perhaps lacks booklet or start-up help

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Response from Djoliba Published on 05/12/2023

Thank you Laurent for your 5.
Your comments will help us to further improve the quality of our products and services.
With kind regards,

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LAETITIA S.

Rating: 5 out of 5

Published on 22/11/2023 à 12h41 following a purchase from 15/11/2023

As usual, the order corresponded perfectly to my expectations. Delivered quickly, well packaged. The service is the same as in the boutique, except for the warm welcome, attentive listening and invaluable advice.

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Response from Djoliba Published on 23/11/2023

Thank you Laetitia for your comments.
See you soon

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David E.

Rating: 5 out of 5

Published on 20/11/2023 à 19h06 following a purchase from 09/11/2023

Satisfied in all respects, delivery time and product

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Response from Djoliba Published on 22/11/2023

Hello David,
As customer satisfaction is our priority, we are delighted that your shopping experience went well.
Thank you for your rating.

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Maurice M.

Rating: 5 out of 5

Published on 19/11/2023 à 07h45 following a purchase from 09/11/2023

The skin is of excellent quality!

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Leticia S.

Rating: 5 out of 5

Published on 17/11/2023 à 08h57 following a purchase from 17/10/2023

Very nice products, very nice team.

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Response from Djoliba Published on 22/11/2023

Thank you Leticia for your kind comments
Musically 🎶

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Jean Michel C.

Rating: 5 out of 5

Published on 16/11/2023 à 08h41 following a purchase from 08/11/2023

Very serious

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Response from Djoliba Published on 22/11/2023

Thank you Jean-Michel for your confidence in us.
We hope to see you again very soon ⚡️

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Fabien F.

Rating: 5 out of 5

Published on 15/11/2023 à 15h38 following a purchase from 08/11/2023

Perfect order as usual I recommend without any worries

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Response from Djoliba Published on 22/11/2023

Thank you Fabien for your recommendation 🙏
Hope to see you soon 🎼

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Alban C.

Rating: 5 out of 5

Published on 10/11/2023 à 15h53 following a purchase from 30/10/2023

Great contact, thanks to the Djoliba team!

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Response from Djoliba Published on 13/11/2023

Thanks Alban for the great note 5⭐️.
Please do not hesitate to contact us with any queries. We're here to serve you.
A+ 🎶

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valerie B.

Rating: 5 out of 5

Published on 10/11/2023 à 09h46 following a purchase from 31/10/2023

Perfect

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Response from Djoliba Published on 13/11/2023

Thank you Valérie for your note.
See you soon

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Jean-Noël P.

Rating: 5 out of 5

Published on 08/11/2023 à 07h44 following a purchase from 27/10/2023

Serious, fast, efficient

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Response from Djoliba Published on 08/11/2023

It was a pleasure to serve you.
See you soon