Customer reviews of Djoliba

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 714 published reviews
5 636 89% 4 40 6% 3 10 1% 2 9 1% 1 19 3%

Summary of reviews

Djoliba consistently delivers reliable service with fast, on-time delivery and careful packaging that protects every item. Customers highlight responsive and efficient customer service, clear product descriptions, and accurate conformity to ads and photos, contributing to smooth transactions and reassurance. They praise the durability and quality of instruments and accessories, from sturdy covers and leather quality to well-made drums, gourd skins, and mallets. Overall, the shopping experience is described as seamless and trustworthy, with multiple mentions of quick delivery, excellent product quality, and helpful support.

Reviews 2, 4 and 5 stars

Reset filters
C
Christian C.
Rating: 5 out of 5
following a purchase from 08/07/2024
very well thank you
Translated reviews
Response from Djoliba
Hello Christian,
Thank you for your feedback.
We look forward to hearing from you. Please don't hesitate to contact us if you have any questions.
See you soon!
Musically!
F
Francoise L.
Rating: 5 out of 5
following a purchase from 01/06/2024
Order received without problem
Translated reviews
Response from Djoliba
Hello Françoise,
Thank you for your review.
We're delighted to count you among our passionate Djolibians.
See you soon!
Musically!
P
Patrick M.
Rating: 5 out of 5
following a purchase from 01/07/2024
I received what I expected and it arrived very quickly.
Translated reviews
Response from Djoliba
Hello Patrick,
Thank you for your feedback regarding your purchase.
We are delighted to count you among our many loyal customers.
The whole team is here to serve you, so don't hesitate to contact us if you need anything.
See you soon!
Musically!
E
Elisabeth R.
Rating: 5 out of 5
following a purchase from 30/06/2024
Very good
Translated reviews
Response from Djoliba
Hello Elisabeth,
Thank you for your comment.
We are delighted that you are satisfied with your purchase.
Please do not hesitate to come back to us if you have any queries.
See you soon!
Musically!
D
Denis M.
Rating: 5 out of 5
following a purchase from 29/06/2024
Flute nova sol Purchase, top delivery
Translated reviews
Response from Djoliba
Hello Denis,
We would like to thank you for your opinion and the trust you have placed in us.
The entire team is at your service, so please don't hesitate to contact us if you have any questions or need any advice.
See you soon!
Musically !
V
Véronique J.
Rating: 2 out of 5
following a purchase from 17/06/2024
balls of unequal diameter, one of which is oval! The strings are totally lacking in flexibility. Very disappointed.
Translated reviews
Response from Djoliba
Hello Véronique,
We were surprised to receive your message.
We would like to inform you that we have an after-sales service team that is at your service and that works very well.
It is therefore not necessary for you to write this kind of comment on the reviews platform.
You can write to us at [email protected] to let us know about the problem, and we'll be happy to resolve it without delay.
We'd just like to remind you that these are natural seeds, so they're not exactly the same shape and size.
As for the rope, it will soften over time.
Even so, if you're not satisfied with the item, we can, of course, exchange them for you. All you have to do is call our after-sales service.
Leaving us a bad review won't solve the situation.
We wish you an excellent day.
Musically!
H
Henri M.
Rating: 5 out of 5
following a purchase from 22/06/2024
On the one hand, fast and correct delivery, and on the other (and most importantly), products that correspond perfectly to the description on the site. In particular, an excellent quality cut skin.
Translated reviews
Response from Djoliba
Hello Henri,
Thank you for your feedback.
We are delighted that you are satisfied with our services and, above all, with your purchase.
Please feel free to browse through our online store, as we're sure you'll find what you're looking for among the thousands of products on offer.
See you soon!
Musically!
G
Gabrielle J.
Rating: 5 out of 5
following a purchase from 18/06/2024
Perfect 👍 Excellent book and dvd support for work
Translated reviews
Response from Djoliba
Hello Gabrielle,
We thank you for your review and are delighted to count you among our passionate Djolibians.
See you soon for more discoveries on our store 🌞
Musically 🎶
L
Laure A.
Rating: 5 out of 5
following a purchase from 12/06/2024
At the top I recommend
Translated reviews
Response from Djoliba
Hello Laure,
We thank you for your recommendation and are delighted to count you among the Djolibian community.
Come and discover our online store regularly, which may well have some surprises in store for you.
See you soon!
Musically!
V
Véronique R.
Rating: 5 out of 5
following a purchase from 17/06/2024
Very nice item, received on time. Perfect 👍
Translated reviews
Response from Djoliba
Hello Véronique,
Thank you for your feedback.
Please do not hesitate to contact us with any queries you may have.
See you soon!
Musically!
L
Lounès Z.
Rating: 5 out of 5
following a purchase from 11/06/2024
Excellent, just like the photos!
Translated reviews
Response from Djoliba
Hello Lounès,
Thank you for your comment and your purchase on our site.
We hope to see you soon.
All the best!
L
Lionel B.
Rating: 4 out of 5
following a purchase from 10/06/2024
I'm satisfied with the tumba skin, but less so with the bongo skin (macho), which I didn't manage to fit. 30 cm diameter instead of 25 cm wouldn't be a luxury.
Translated reviews
Response from Djoliba
Hello Lionel,
Thank you for your confidence in us.
We would like to inform you that this skin is also available in 32 cm diameter (PEAU-CG02A).
We advise you to contact our experts if you need any advice before purchasing.
See you soon!
Musically!
M
Mathilde L.
Rating: 5 out of 5
following a purchase from 10/06/2024
Very fast delivery and quality instrument
Translated reviews
Response from Djoliba
Hello Mathilde,
We'd like to welcome you among the many Djolibians on Reunion Island.
Please do not hesitate to contact our passionate experts, who will be delighted to advise or help you.
See you soon!
Musically!
I
Idriss-El-Mehdi B.
Rating: 5 out of 5
following a purchase from 08/06/2024
All is good
Translated reviews
Response from Djoliba
Hello Idriss-El-Mehdi,
We'd like to thank you for the trust you've placed in us, and are delighted to welcome you to the Djolibian community.
If you have any questions, please do not hesitate to contact our experts.
See you soon!
Musically!
H
Hernando I.
Rating: 5 out of 5
following a purchase from 04/06/2024
Very pleased
Translated reviews
Response from Djoliba
Hello Hernando,
Thank you for your comment.
We are delighted to count you among our loyal customers.
As you know, our entire team of enthusiasts is at your service, so please don't hesitate to contact us with any queries or advice you may require.
See you soon!
Musically!
F
Florian G.
Rating: 5 out of 5
following a purchase from 05/06/2024
Very satisfied with the calabash I received, great quality! Thank you
Translated reviews
Response from Djoliba
Hello Florian,
We would like to thank you for your opinion and the trust you have placed in us.
We hope you will enjoy this calabash. Don't hesitate to let us know.
See you soon!
Musically!
J
Julie L.
Rating: 5 out of 5
following a purchase from 01/06/2024
Fast and efficient!
Translated reviews
Response from Djoliba
Hello Julie,
Thank you for your comment.
The whole team is here for you, so please don't hesitate to contact us with any queries you may have.
Best regards!
K
Khadija F.
Rating: 4 out of 5
following a purchase from 31/05/2024
Perfect instruments.
Translated reviews
Response from Djoliba
Hello Khadija,
We would like to thank you for your opinion and the trust you have placed in us by making your purchase on our site.
Please do not hesitate to contact our team of enthusiasts with any queries you may have.
We look forward to receiving your 100% satisfaction (5 stars) next time.
See you soon!
Musically!
I
Ingrid P.
Rating: 5 out of 5
following a purchase from 28/05/2024
The team is very responsive and available. My order arrived quickly.
Translated reviews
Response from Djoliba
Hello Ingrid,
We're delighted that you're satisfied with your purchasing experience and that you're now a member of the Djolibian community.
Our entire team of enthusiasts is here to help and advise you.
See you soon!
Musically!
M
Muriel S.
Rating: 5 out of 5
following a purchase from 26/05/2024
Perfect!
Translated reviews
Response from Djoliba
Hello Muriel,
We would like to thank you for the trust you have placed in us by purchasing from our website.
Please don't hesitate to contact our team of enthusiasts if you need any advice or have any questions.
See you soon!
Musically!
D
David E.
Rating: 5 out of 5
following a purchase from 24/05/2024
Received on time
Translated reviews
Response from Djoliba
Hello David,
Thank you for purchasing from us.
We hope to see you soon.
All the best!
R
Rémi V.
Rating: 5 out of 5
following a purchase from 14/05/2024
The skins ordered are of the finest quality!
Translated reviews
Response from Djoliba
Hello Rémi,
Thank you for your feedback.
You will find all the accessories you need to repair your instruments on our website. We also have a repair service in our Toulouse store. Don't hesitate to ask Kamou, our workshop manager, for advice and assistance.
Sincerely yours!
T
Tristan G.
Rating: 5 out of 5
following a purchase from 16/05/2024
I ordered a kayamb of very good quality, and I discovered a company very responsive to my expectations, thank you very much Djoliba ( Tristan the musician)
Translated reviews
Response from Djoliba
Hello Tristan,
Thank you for your comment.
We are delighted that you are satisfied with your purchase.
Please don't hesitate to contact us if you have any questions or need advice. Our team of enthusiasts will be delighted to help you.
See you soon!
Musically!
Y
Yannick N.
Rating: 2 out of 5
following a purchase from 17/04/2024
instrument that turned out not to be in stock when ordered: parcel received a month after being charged. I had to follow up with the seller.
Translated reviews
Response from Djoliba
Hello Yannick,
Thank you for your feedback.
We are sincerely sorry for this delay beyond our control.
In fact, the last part in stock was defective and the delivery of the Contemporanea container was delayed by a month.
We hope you will appreciate the quality of our services even more during your next shopping experience.
In the meantime, we apologize once again for the delay.
Sincerely!
A
Anne B.
Rating: 5 out of 5
following a purchase from 11/04/2024
A very nice Ali Baba's cave, well worth a visit!
Translated reviews
Response from Djoliba
Hello Anne,
Thank you for your feedback.
Don't hesitate to come and meet us or to browse our website.
Best regards!
Y
Yonec S.
Rating: 5 out of 5
following a purchase from 22/05/2024
Very good quality calabash....and the sound is just wonderful.
Translated reviews
Response from Djoliba
Hello Yonec,
Thank you for your confidence in us.
The whole team is at your disposal for any request or question.
Best regards!
H
Hamid G.
Rating: 5 out of 5
following a purchase from 21/05/2024
Great skin, and great sound. Fast delivery when you're in a hurry :-) I installed it on a Tom Basse that I play with my hands.
Translated reviews
Response from Djoliba
Hello Hamid,
Thank you for your comment.
The team is at your disposal for any other request or question.
See you soon!
Musically!
S
Sabrina S.
Rating: 5 out of 5
following a purchase from 20/05/2024
Fast delivery, careful shipment and product as described.
Translated reviews
Response from Djoliba
Hello Sabrina,
Thank you for purchasing from us.
We're a team of enthusiasts here to listen to you, so please don't hesitate to contact us if you have any queries or need advice.
Best regards!
B
Benjamin B.
Rating: 5 out of 5
following a purchase from 20/05/2024
Impeccable
Translated reviews
Response from Djoliba
Hello Benjamin,
We are delighted that you are once again satisfied with your purchasing experience.
We look forward to hearing from you.
See you soon!
Musically!
D
Denis F.
Rating: 5 out of 5
following a purchase from 18/05/2024
RAS. Meets my expectations.
Translated reviews
Response from Djoliba
Hello Denis,
Thank you for your trust and loyalty.
Please don't hesitate to contact us if you have any requests or questions.
See you soon!
Musically!
L
Laure B.
Rating: 5 out of 5
following a purchase from 16/05/2024
Delivery and product Perfect.
Translated reviews
Response from Djoliba
Hello Laure,
Thank you for your confidence in us.
Please do not hesitate to contact us if you have any questions.
See you soon!
Musically!
P
Philippe M.
Rating: 5 out of 5
following a purchase from 10/05/2024
Super thanks 👍
Translated reviews
Response from Djoliba
Hello Philippe,
Thank you once again for your confidence in us.
We are delighted that you are satisfied with your purchase.
See you soon!
Musically!
H
Hubert R.
Rating: 5 out of 5
following a purchase from 13/05/2024
Very good value for money
Translated reviews
Response from Djoliba
Hello Hubert,
We're delighted to count you among our loyal Djolibians.
We hope to see you again soon,
Musically!
G
Gwendal T.
Rating: 5 out of 5
following a purchase from 04/05/2024
compliant product.
Translated reviews
Response from Djoliba
Hello Gwendal,
Thank you for the confidence you have placed in us by purchasing from our site.
Please do not hesitate to contact us if you have any questions.
See you soon!
Musically!
N
Nathalie F.
Rating: 5 out of 5
following a purchase from 09/05/2024
Thank you, everything is perfect: the frames, the goat skins. The speed of delivery, the prices. Thank you
Translated reviews
Response from Djoliba
Hello Nathalie,
Thank you for taking the time to give us your feedback on your purchasing experience.
Our team is here to advise you and answer all your queries.
Best regards,
B
Bernard P.
Rating: 5 out of 5
following a purchase from 06/05/2024
All is ok
Translated reviews
Response from Djoliba
Hello Bernard,
Thank you for your feedback.
We are delighted that you are once again satisfied with your purchase.
See you soon!
Musically,
M
Maxime F.
Rating: 5 out of 5
following a purchase from 03/05/2024
it's perfect thank you
Translated reviews
Response from Djoliba
Hello Maxime,
Thank you for your feedback.
At Djoliba, we offer percussion instruments from all over the world, and we're sure you'll find yours.
See you soon!
Musically,
M
Marie A.
Rating: 5 out of 5
following a purchase from 04/05/2024
Nothing to say about the delivery which was fast, the package was a little big which seems to have aroused someone's curiosity, fortunately the package was well inside and in good condition. Thank you
Translated reviews
Response from Djoliba
Hello Marie,
Thank you for choosing Djoliba for your purchases.
Please don't hesitate to contact us if you have any questions about a product. We're here to help and advise you.
Best regards,
R
Richard T.
Rating: 5 out of 5
following a purchase from 02/05/2024
All good :)
Translated reviews
Response from Djoliba
Hello Richard,
We're delighted to see you again.
And we thank you for your continued confidence in us.
We hope to see you soon,
Musically,
T
Thiery P.
Rating: 5 out of 5
following a purchase from 02/05/2024
I received my order quickly, the merchandise was very well packaged with personalized communication. Thank you for the little bonus, really super nice. We love you Djoliba.
Translated reviews
Response from Djoliba
Hello Thiéry,
Thank you for your loyalty.
We hope to see you soon,
Musically,
We use cookies for audience measurement and improving user experience.