Customer reviews of Djoliba

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 706 published reviews
5 629 89% 4 40 6% 3 10 1% 2 9 1% 1 18 3%

Summary of reviews

The online store Djoliba excels in product quality, with many customers highlighting the excellent craftsmanship of items such as leather goods and musical instruments. Quick and efficient delivery is another prominent theme, with numerous reviews noting that orders arrive swiftly, often within just a few days, and are well-packaged to ensure safety during transit. Customer service receives high praise for being responsive and professional, with many expressing satisfaction with the support provided throughout their purchasing process.

4 star reviews

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Zina B.
Rating: 4 out of 5
following a purchase from 22/05/2026
Hello, I have received my package which was placed in a simple box at the pickup point I chose. The cover meets my expectations, even the durability over time.
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Evelyne L.
Rating: 4 out of 5
following a purchase from 07/05/2026
Beautiful object for playing singing bowls.
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harry S.
Rating: 4 out of 5
following a purchase from 07/04/2026
Smooth transaction, item well packaged and secure
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Paolo S.
Rating: 4 out of 5
following a purchase from 10/11/2025
Djoliba's attention is always great, both in the preparation of the package and in the shipping, I was surprised that the package was very damaged externally and closed on the side with tape from the French postal service, the instrument was not damaged. I imagine the problem occurred when the package was already in the courier's hands.
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Mathieu M.
Rating: 4 out of 5
following a purchase from 23/10/2025
Thank you for everything.
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association L.
Rating: 4 out of 5
following a purchase from 25/06/2025
Very good site, quality material and fast delivery Thank you
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Karim J.
Rating: 4 out of 5
following a purchase from 13/06/2025
Cool
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Robert Pierre D.
Rating: 4 out of 5
following a purchase from 14/05/2025
Excellent
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Mireille F.
Rating: 4 out of 5
following a purchase from 26/04/2025
The shipment was quick. The instruments contained in the package were protected and cushioned with paper. Despite this, I found a broken plant case. Out of the fifty that the instrument has, it's not a big deal, but it justifies the 4 stars instead of 5.
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Thierry D.
Rating: 4 out of 5
following a purchase from 03/04/2025
Package conforms to the order and delivered within a short time...
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Florent L.
Rating: 4 out of 5
following a purchase from 14/12/2024
Thank you
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sandrine G.
Rating: 4 out of 5
following a purchase from 28/11/2024
Good quality castanets Unfortunately, as I have small hands, I wanted to choose a smaller size, but there wasn't one. They protrude slightly from the hand. But I keep them anyway
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Stephane L.
Rating: 4 out of 5
following a purchase from 27/10/2024
Super fast delivery. Congratulations
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Arona D.
Rating: 4 out of 5
following a purchase from 25/09/2024
Fast delivery. Strong rope, suitable for djembes
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Response from Djoliba
Hello Arona,
We'd like to thank you for your review and are delighted to welcome you to our Djolibian community.
We hope to see you again soon,
Musically!
H
Hubert R.
Rating: 4 out of 5
following a purchase from 09/09/2024
Perfect
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Response from Djoliba
Hello Hubert,
Thank you for your 5* rating.
Please don't forget to contact the team if you need any advice on assembly.
See you soon,
Musically!
B
Bouchaib K.
Rating: 4 out of 5
following a purchase from 16/08/2024
The parcel was well and quickly received, a quality product. However, my question concerning the maintenance of the guembri and whether you have products to do this remained unanswered. Yet you emphasize your role as an advisor for musical instruments. Thank you in any case for the prompt and careful dispatch of the guembri cover.
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Response from Djoliba
Hello Bouchaib,
We apologize for the late reply.
Regarding gembri maintenance, there is no specific product. However, you can nourish the wood with linseed oil or even olive oil.
Don't hesitate to contact us by phone for advice or requests.
We hope to have met your expectations,
See you soon,
Musically !
L
lionel B.
Rating: 4 out of 5
following a purchase from 10/06/2024
I'm satisfied with the tumba skin, but less so with the bongo skin (macho), which I didn't manage to fit. 30 cm diameter instead of 25 cm wouldn't be a luxury.
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Response from Djoliba
Hello Lionel,
Thank you for your confidence in us.
We would like to inform you that this skin is also available in 32 cm diameter (PEAU-CG02A).
We advise you to contact our experts if you need any advice before purchasing.
See you soon!
Musically!
K
Khadija F.
Rating: 4 out of 5
following a purchase from 31/05/2024
Perfect instruments.
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Response from Djoliba
Hello Khadija,
We would like to thank you for your opinion and the trust you have placed in us by making your purchase on our site.
Please do not hesitate to contact our team of enthusiasts with any queries you may have.
We look forward to receiving your 100% satisfaction (5 stars) next time.
See you soon!
Musically!
M
Michael M.
Rating: 4 out of 5
following a purchase from 09/04/2024
well
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Response from Djoliba
Hello Mickaël,
Thank you for your 4* review.
Can you tell us more so that we can get 5*?
Please do not hesitate to contact us if you have any questions. We look forward to hearing from you.
See you soon,
L
Lou B.
Rating: 4 out of 5
following a purchase from 05/04/2024
The parcel was received promptly and the items were well packaged, as described on the website.
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Evalde M.
Rating: 4 out of 5
following a purchase from 20/03/2024
4/5
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Stéphanie C.
Rating: 4 out of 5
following a purchase from 03/02/2024
products that correspond well to those I had seen on the website; just one drawback: the packaging is a little limited in terms of protecting the instruments. Great instrument sounds
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Response from Djoliba
Hello Stéphanie,
Thank you for your comment.
We have forwarded your comment about the packaging to our logistics department.
See you soon!
C
claire L.
Rating: 4 out of 5
following a purchase from 28/01/2024
Non-conforming order, but the after-sales service knows how to take care of the customer! Thank you
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Response from Djoliba
Hello Claire,
You have contacted us and the situation has been quickly rectified.
If you encounter a problem, please do not hesitate to contact us before giving an unfavorable opinion. The whole team is at your service.
With kind regards,
D
Denis F.
Rating: 4 out of 5
following a purchase from 14/12/2023
Hello It's a pity labels stuck on the skin. And unstickable.
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Response from Djoliba
Hello Denis,
You can simply try removing the labels with a little water.
We're here to help if you need advice.
Don't hesitate to leave us your comments!
See you soon!
F
François F.
Rating: 4 out of 5
following a purchase from 11/12/2023
Parcel arrived 3 days after the order for 6 to 9 days announced which can cause problems for people who move a lot like me for example. Fortunately the parcel fit in the letterbox.
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Response from Djoliba
Hello François,
We're sorry we delivered too quickly!
For your next orders, we advise you to use the "Point Retrait" delivery service.
See you soon!
H
Hubert R.
Rating: 4 out of 5
following a purchase from 11/12/2023
Very nice product, fast shipping. Thank you Djoliba.
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Response from Djoliba
Hello Hubert,
Thank you for your comments.
Please don't hesitate to contact us to let us know what we could do to improve our service and get a 5 from you.
You can also leave us new reviews if you feel we deserve better.
With kind regards,
J
jacky C.
Rating: 4 out of 5
following a purchase from 25/11/2023
good quality received too quickly
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Claude H.
Rating: 4 out of 5
following a purchase from 25/11/2023
Very nice instrument, but a little difficult to hold because of its size....another choice would have been better, although I don't have such small hands.
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Alain C.
Rating: 4 out of 5
following a purchase from 14/11/2023
Perhaps a lack of precision regarding product availability. Very good telephone reception.
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Response from Djoliba
Hello Alain,
Thank you for your highly motivating and constructive feedback.
See you soon!
S
Sylvie D.
Rating: 4 out of 5
following a purchase from 20/11/2023
Hello, Yes, the products are what I ordered. However, they are not the prices displayed for Black Friday. I didn't pay attention when validating.
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Response from Djoliba
Hello Sylvie,
We apologize for this error, which is beyond our control.
As you can see, the discounts apply to the other items in your order.
The entire Djoliba team is at your disposal to advise and help you, as well as to find solutions to any problems you may encounter with your purchases.
Above all, don't hesitate to contact us if you notice any errors or problems.
Rest assured that we always have a solution for you.
See you soon!
M
Marie D.
Rating: 4 out of 5
following a purchase from 17/11/2023
Very satisfied with speed of transaction and delivery. Product quality. I will not hesitate to recommend Djoliba. And I recommend the site.
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Response from Djoliba
Hello Marie,
Thank you for your recommendation.
A +
Musically,
A
Aurélie R.
Rating: 4 out of 5
following a purchase from 17/11/2023
I haven't yet tested the sound of the calabash. It's a gift.
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Response from Djoliba
Thank you Aurélie for your review.
Don't hesitate to leave us a comment once you've tried it.
Stay tuned!
See you soon!
U
Uldis Z.
Rating: 4 out of 5
following a purchase from 10/11/2023
Hi! Everything was great except that I placed the order on 10. november, however the parcel started to move to the delivery company only on november 14., immediately after I wrote an email asking about the status. However, I'm satisfied with the product and everything else.
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Céline U.
Rating: 4 out of 5
following a purchase from 14/11/2023
Recommended
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Response from Djoliba
Thank you Céline for your recommendation.
The entire Djoliba team is constantly working to improve our customers' shopping experience.
We hope you will place your trust in us again by giving us a rating of 5.
See you soon
M
Marcel Boawesse K.
Rating: 4 out of 5
following a purchase from 30/10/2023
Hello, I received my order quickly and on time. I am 100% satisfied. Thank you for your gift of bags which I found in my parcel.
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Response from Djoliba
Hello Marcel,
We are delighted that you are satisfied with your purchase.
We hope to see you again very soon.
Musically 🎶🎶
M
Marie D.
Rating: 4 out of 5
following a purchase from 19/10/2023
The multi-instrument harnesses are very nice, but the hooks are too thick for snare drums. Smaller hooks will be sent to me.
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Response from Djoliba
Hello Marie,
You have confirmed that you have received the small hooks as supplements.
Don't hesitate to give us your opinion
See you soon
F
FLORENCE C.
Rating: 4 out of 5
following a purchase from 01/09/2023
Ras
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Karl S.
Rating: 4 out of 5
following a purchase from 05/09/2023
Parcel received just now (10.00 am on Reunion Island) on Wednesday 13 Sept 2023, order placed on 5 Sept at 12 noon. Product conforms to order, perhaps a little less thick than expected but very nice skin nonetheless.
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Charlotte J.
Rating: 4 out of 5
following a purchase from 28/07/2023
Satisfied with my koshis. Interesting store with a wide range of instruments, worth discovering.
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Response from Djoliba
Hello Charlotte,
We look forward to seeing you again.
Don't hesitate to visit our online store
DJOLIBA.COM
The DJOLIBA team
R
ROZENN L.
Rating: 4 out of 5
following a purchase from 13/05/2023
The ocean drum is nice. For the price the rendering is correct, there is a metal clip that holds the ribbon, it's a shame. The sound is pleasant and reminds well the noise of the waves.
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