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E
Rating: 4 out of 5
good service although a bit expensive
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Customer reviews of Doctibike
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 1 457 published reviews
Summary of reviews
Doctibike consistently delivers fast, reliable service with quick processing and careful packaging, and customers appreciate the easy contact, personalized advice, and responsive support that helps them select the right battery. Many reviews highlight smooth, compliant deliveries and products that arrive as described and fit well with their bikes, often enabling immediate use and improved autonomy. The store shows strong reliability and professionalism, with several customers noting helpful pre-purchase guidance, thorough product information, and a seamless return experience when needed. Overall, the experience combines fast delivery, accurate product matching, and attentive customer service that supports confident purchases.
Reviews 1, 2, 3, 4 and 5 stars
Reset filtersT
Rating: 5 out of 5
Quick and careful processing of my request. Serious company. I highly recommend.
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F
Rating: 5 out of 5
Precise organization, received my product on time. Everything is impeccable!
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J
Rating: 5 out of 5
Perfect, fast shipping, very well packaged, fits very well on my Kanamura E-Eflex20 bike.
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G
Rating: 5 out of 5
I called for a battery, the very charming lady clearly indicated that I had to go to the store, which I did, and I was super happy that the young man did everything to find my battery, in addition to being very accommodating and very friendly! Very good place!!
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S
Rating: 5 out of 5
Everything went well except for a hiccup at the start of the shipment. The situation was resolved very quickly with a simple phone call.
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S
Rating: 5 out of 5
Fast and available
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F
Rating: 5 out of 5
Products conforming to the order. Top in-store pickup
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F
Rating: 4 out of 5
Battery received well
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J
Rating: 5 out of 5
Very good advice, happy with my purchase
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C
Rating: 5 out of 5
Very good
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B
Rating: 5 out of 5
reactivity, listening, reliability
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P
Rating: 5 out of 5
Hello, frankly I can say that from the order to the delivery everything was as expected. Well done and thank you.
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M
Rating: 5 out of 5
Ordered 2 reconditioned Bosch powerpack batteries. As for the order and delivery, nothing to say, it was efficient and very fast delivery, 2 days. So 5/5 for the purchase and delivery. I will travel over 1000 km between Spain and Portugal, I will give you feedback on these two batteries which will be additional batteries for me.
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J
Rating: 5 out of 5
Order received quickly
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J
Rating: 5 out of 5
Order processed quickly and refund for return made without delay
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M
Rating: 5 out of 5
Well received, very fast shipping, really satisfying. Thank you
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C
Rating: 5 out of 5
Battery meets my expectations and also very fast delivery. Thank you
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M
Rating: 5 out of 5
Very good
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D
Rating: 5 out of 5
For the moment, the ordered product meets my expectations; in the long term, it would be interesting to conduct the same survey. For now, I am satisfied with my purchase. No particular observations to express. Best regards.
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L
Rating: 5 out of 5
Speed of service and good telephone reception from customer service
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V
Rating: 5 out of 5
Perfect!
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P
Rating: 5 out of 5
Fast delivery and in line with my expectations
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E
Rating: 5 out of 5
I searched for this charger for my Nakamura Crossover 2025 electric bike on the internet and I only found it on the Doctobike website. It was out of stock, so I had to wait 12 weeks. Finally, after about 8 weeks of waiting, I received it and everything seems to work properly. Let's see how long it lasts. So I recommend this site. Thank you.
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M
Rating: 5 out of 5
Super happy with the result of my battery refurbishment Thank you, I highly recommend it and also very good welcome
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E
Rating: 5 out of 5
Nothing to say, everything was perfect, an extraordinary delivery time. I highly recommend.
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B
Rating: 3 out of 5
I haven't had luck so far, received battery with a noise of a screw inside, so returning it. I am waiting for the return now. Best regards
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B
Rating: 5 out of 5
Product meets my expectations Fast delivery
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G
Rating: 5 out of 5
All good, excellent product, fast shipping, good communication. Five stars.
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A
Rating: 5 out of 5
handled well and on time
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A
Rating: 5 out of 5
Super fast, the piece is perfect. Thank you
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M
Rating: 5 out of 5
Fast shipping
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L
Rating: 5 out of 5
Very good
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M
Rating: 5 out of 5
Fast delivery...
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S
Rating: 5 out of 5
I recommend The team is very accessible and available
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D
Rating: 5 out of 5
Serious and professional seller. Fast shipping.
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J
Rating: 5 out of 5
Excellent customer care. They answered all my questions. I purchased a Shimano elops battery. I received it in 4 days, after a weekend in Spain. The battery was new and working perfectly. They solved my issue. Thanks.
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P
Rating: 5 out of 5
Delivery in 24h, exceptional! I haven't been able to test the battery yet. The battery usage date was not completed.
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C
Rating: 5 out of 5
Perfect
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E
Rating: 5 out of 5
Product received well and well protected
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