Doctibike consistently delivers fast, reliable service with quick processing and careful packaging, and customers appreciate the easy contact, personalized advice, and responsive support that helps them select the right battery. Many reviews highlight smooth, compliant deliveries and products that arrive as described and fit well with their bikes, often enabling immediate use and improved autonomy. The store shows strong reliability and professionalism, with several customers noting helpful pre-purchase guidance, thorough product information, and a seamless return experience when needed. Overall, the experience combines fast delivery, accurate product matching, and attentive customer service that supports confident purchases.
Very good contact regarding a product that was out of stock and was delayed but was able to reach me thanks to the carrier at the place of use. I recommend Doctibike.
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Luc W.
Rating: 5 out of 5
following a purchase from 19/07/2025
Hello. I have received the requested battery. It fits well on my bike. I have now been able to do a serious test over a good distance and it is conclusive. I hope it continues like this because with my original battery I was able to do 9200 km over 5 years. Thank you for your service. I don't know what to do with my old battery which is apparently short-circuited. Luc Warichet.
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Mattia T.
Rating: 5 out of 5
following a purchase from 30/07/2025
Everything perfect, recommended!!!
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Muriel M.
Rating: 5 out of 5
following a purchase from 30/07/2025
Warm and professional phone reception. I was able to get my charger in less than a week. Top! I highly recommend them.
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Stany D.
Rating: 1 out of 5
following a purchase from 23/07/2025
The product does not fit my Bosch Power Tube 400 (ref. no. 0 275 007 55).
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Thierry M.
Rating: 5 out of 5
following a purchase from 18/07/2025
I bought a mountain bike battery. Very happy with my purchase, I highly recommend this serious and efficient company.
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Sebastien S.
Rating: 5 out of 5
following a purchase from 29/07/2025
Nickel thank you and good continuation
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Gilles P.
Rating: 5 out of 5
following a purchase from 29/07/2025
I highly recommend this very fast battery seller for deliveries
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Alois B.
Rating: 5 out of 5
following a purchase from 27/07/2025
Sorry, it didn't work the first time with the rating.
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Bastien D.
Rating: 5 out of 5
following a purchase from 16/07/2025
Very good contact, very human, very active.
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Pascal F.
Rating: 5 out of 5
following a purchase from 24/07/2025
Product as described. Fast delivery
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Valerie D.
Rating: 5 out of 5
following a purchase from 24/07/2025
Delivery of the product on time and good quality of the product, reasonable price and good advice.
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Laurent L.
Rating: 5 out of 5
following a purchase from 19/07/2025
Beautiful responsiveness and product as described, well delivered
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Alexandre M.
Rating: 5 out of 5
following a purchase from 07/07/2025
Customer service attentive received faster than announced on the site initially! Top-notch
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Michel V.
Rating: 4 out of 5
following a purchase from 18/07/2025
order received quickly
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Gerard T.
Rating: 5 out of 5
following a purchase from 20/07/2025
The compatible Powertube Bosch 500 W battery is perfect, it works very well and there are no issues with installation on a 2019 Haibike SDURO e-MTB. I ordered the battery on a Sunday and it was delivered on Tuesday. I am completely satisfied.
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Thierry B.
Rating: 5 out of 5
following a purchase from 21/07/2025
Delay ok Material compliant, battery identical to the original, Perfect packaging
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Nicolas B.
Rating: 5 out of 5
following a purchase from 22/07/2025
Top
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Jean-Claude A.
Rating: 5 out of 5
following a purchase from 15/07/2025
Following my request for a Shimano battery, everything went very smoothly, delivery deadlines were respected. Very good experience
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Pierre B.
Rating: 5 out of 5
following a purchase from 24/06/2025
Very good service: Speed, competence, and quick responses to questions. I would advise users of the refurbishment service to fully charge their battery upon receipt before using it on their electric bike.
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Philippe A.
Rating: 5 out of 5
following a purchase from 16/07/2025
Super after-sales service!
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Zoheir M.
Rating: 5 out of 5
following a purchase from 17/07/2025
It's not the first time, they are well-packaged professionals. Fast delivery, after-sales service. The TOTAL I highly recommend.
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Sylvain D.
Rating: 5 out of 5
following a purchase from 16/07/2025
Quick and efficient information. Great!
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Patrick R.
Rating: 5 out of 5
following a purchase from 16/07/2025
I highly recommend it. I am satisfied with my order as well as the delivery.
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Celine P.
Rating: 5 out of 5
following a purchase from 15/07/2025
Serious fast
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David V.
Rating: 5 out of 5
following a purchase from 15/07/2025
A simple email with a photo of my old 10-year-old battery and the next day I received a link to the corresponding battery. Order placed on Tuesday, received on Friday! Top notch
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Proenca A.
Rating: 5 out of 5
following a purchase from 11/07/2025
Super
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Vincent M.
Rating: 5 out of 5
following a purchase from 30/06/2025
Perfect
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Gaelle A.
Rating: 2 out of 5
following a purchase from 02/06/2025
The staff is rather pleasant but 1 question by email ... and 5 emails! Then follow up to ensure my order is taken into account and follow up for it to be delivered ... and get help from the bike seller to adapt the battery (integrate a wire into the bike that acts as an adapter! so-so but the interlocutors are pleasant nonetheless
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Response from Doctibike
Hello Madam,
We are delighted to read that the ordered product has met your expectations.
Indeed, the installation of certain specific parts like yours sometimes requires the expertise of a cycling professional.
Best regards.
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François D.
Rating: 5 out of 5
following a purchase from 11/07/2025
Very fast delivery, super happy
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Raze A.
Rating: 5 out of 5
following a purchase from 10/07/2025
Very satisfactory. Before placing my order, I spoke to someone on the phone who gave me very good information about the product I wanted. Not disappointed. Fast delivery. Ordered on Thursday late afternoon and delivered on Saturday at 1 PM. I recommend.
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Felix V.
Rating: 4 out of 5
following a purchase from 16/06/2025
Thank you very much - the charger change was perfect because the one there works well without any issues. Thanks to your patience, the replacement process was very satisfactory
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Günter W.
Rating: 5 out of 5
following a purchase from 09/07/2025
Since I was not French, communication was sometimes difficult and filling out the forms was challenging for me. Nevertheless, everything worked perfectly. The response time to emails is very good and the shipping is very fast. I was surprised by the relatively short delivery time of the logistics service provider. Doctibike was the only supplier of my battery and I was already skeptical, but I was very positively surprised in all respects. I can only recommend it.
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Thomas H.
Rating: 5 out of 5
following a purchase from 09/07/2025
Received battery as ordered in a week. Now enjoying riding my bike again.
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Alain D.
Rating: 5 out of 5
following a purchase from 07/07/2025
A serious and committed company with its clients
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Jacques P.
Rating: 5 out of 5
following a purchase from 09/07/2025
Perfect
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Julien L.
Rating: 5 out of 5
following a purchase from 08/07/2025
Very good fast service, very good battery unavailable elsewhere, just a bit expensive but that's the law of supply and demand...
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Miroslav N.
Rating: 5 out of 5
following a purchase from 28/06/2025
Thank you very much. All was perfect.
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Alexander H.
Rating: 5 out of 5
following a purchase from 03/06/2025
Very good dealer. Very fast delivery.
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Andrei B.
Rating: 5 out of 5
following a purchase from 07/07/2025
Everything went very well. I made a mistake while placing my order and I asked for it to be canceled (they did that) and I placed the order correctly again. I received my package quite quickly. Very satisfied.
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