Customer reviews of Doctibike

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 1 206 published reviews

Summary of reviews

Doctibike consistently delivers fast and careful shipping, with many customers noting on-time delivery, well-packaged parcels, and products arriving as described. The store is praised for reliable order processing, accurate battery compatibility, and products meeting or exceeding expectations, including powerful batteries and flawless performance. Customers highlight professional and responsive service, clear delivery information, and efficient order handling, often accompanied by competitive pricing. Overall, the experience is characterized by quick processing, dependable delivery, and satisfaction with the product quality and packaging.

Reviews 1, 2, 3 and 5 stars

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Jeff G.
Rating: 5 out of 5
following a purchase from 11/08/2025
Very well fast and perfect. Thank you
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jean-paul G.
Rating: 5 out of 5
following a purchase from 13/08/2025
Fast delivery serious merchant
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denise G.
Rating: 3 out of 5
following a purchase from 31/07/2025
WITHOUT
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Jean Louis P.
Rating: 5 out of 5
following a purchase from 04/08/2025
I received my 2 batteries within the expected timeframe (2 weeks before the scheduled date). They integrated well with our Nakamura bikes. Thank you for your seriousness. Jean Louis
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Michel M.
Rating: 5 out of 5
following a purchase from 11/08/2025
Product conforms to what I requested, fast delivery
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Claude V.
Rating: 3 out of 5
following a purchase from 09/08/2025
Too bad, no extra power supply cable in stock. Fortunately, my girlfriend's e-bike charger fits it. Discharges very quickly, just 25km of autonomy.
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Remy P.
Rating: 5 out of 5
following a purchase from 08/08/2025
Very good experience, fast and careful delivery, package very well packaged, haven't tested the battery yet but it seems ok
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Serge H.
Rating: 5 out of 5
following a purchase from 11/08/2025
Everything is ok
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Mikaël M.
Rating: 5 out of 5
following a purchase from 10/08/2025
Purchase of a replacement Bosch Purion. Fast delivery, new product. No issues.
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HERVE H.
Rating: 5 out of 5
following a purchase from 08/08/2025
Very satisfied with the product and delivery time, thank you
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Société L.
Rating: 1 out of 5
following a purchase from 17/07/2025
Defective product upon delivery. Long customer service that I have to follow up on
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Emma Q.
Rating: 5 out of 5
following a purchase from 10/08/2025
fast efficient nothing to say
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Bernard Q.
Rating: 5 out of 5
following a purchase from 07/08/2025
Satisfied with my purchase.
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Juan francisco C.
Rating: 5 out of 5
following a purchase from 07/08/2025
Everything very fast and without any problem
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Bruno R.
Rating: 5 out of 5
following a purchase from 06/08/2025
I am happy to have gotten my bike working again, very good material, I recommend doctibike
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Eric M.
Rating: 5 out of 5
following a purchase from 31/07/2025
very satisfied and very fast
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damien B.
Rating: 5 out of 5
following a purchase from 05/08/2025
Super
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Manuela R.
Rating: 5 out of 5
following a purchase from 29/07/2025
Very satisfied
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Roland C.
Rating: 5 out of 5
following a purchase from 30/07/2025
Relevant advice and respected deadlines
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Sophie D.
Rating: 5 out of 5
following a purchase from 01/08/2025
Very responsive and efficient when a question is asked by email. And order delivered quickly.
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Jan S.
Rating: 5 out of 5
following a purchase from 02/08/2025
During my vacation, my Bosch display was stolen. Thanks to your service, a new one was delivered to the campsite in 3 days. My vacation was saved.
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Jean luc P.
Rating: 5 out of 5
following a purchase from 01/08/2025
Perfect
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Dominique C.
Rating: 5 out of 5
following a purchase from 01/08/2025
Everything went well between the order and the receipt, the product very well packaged and I am satisfied !! Here are the 5 stars and it's hard not to recommend you.
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Philippe P.
Rating: 5 out of 5
following a purchase from 28/06/2025
Very good contact regarding a product that was out of stock and was delayed but was able to reach me thanks to the carrier at the place of use. I recommend Doctibike.
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Luc W.
Rating: 5 out of 5
following a purchase from 19/07/2025
Hello. I have received the requested battery. It fits well on my bike. I have now been able to do a serious test over a good distance and it is conclusive. I hope it continues like this because with my original battery I was able to do 9200 km over 5 years. Thank you for your service. I don't know what to do with my old battery which is apparently short-circuited. Luc Warichet.
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mattia T.
Rating: 5 out of 5
following a purchase from 30/07/2025
Everything perfect, recommended!!!
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Muriel M.
Rating: 5 out of 5
following a purchase from 30/07/2025
Warm and professional phone reception. I was able to get my charger in less than a week. Top! I highly recommend them.
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Stany D.
Rating: 1 out of 5
following a purchase from 23/07/2025
The product does not fit my Bosch Power Tube 400 (ref. no. 0 275 007 55).
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Thierry M.
Rating: 5 out of 5
following a purchase from 18/07/2025
I bought a mountain bike battery. Very happy with my purchase, I highly recommend this serious and efficient company.
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Sebastien S.
Rating: 5 out of 5
following a purchase from 29/07/2025
Nickel thank you and good continuation
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Gilles P.
Rating: 5 out of 5
following a purchase from 29/07/2025
I highly recommend this very fast battery seller for deliveries
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Alois B.
Rating: 5 out of 5
following a purchase from 27/07/2025
Sorry, it didn't work the first time with the rating.
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Bastien D.
Rating: 5 out of 5
following a purchase from 16/07/2025
Very good contact, very human, very active.
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Pascal F.
Rating: 5 out of 5
following a purchase from 24/07/2025
Product as described. Fast delivery
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Valerie D.
Rating: 5 out of 5
following a purchase from 24/07/2025
Delivery of the product on time and good quality of the product, reasonable price and good advice.
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Laurent L.
Rating: 5 out of 5
following a purchase from 19/07/2025
Beautiful responsiveness and product as described, well delivered
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Alexandre M.
Rating: 5 out of 5
following a purchase from 07/07/2025
Customer service attentive received faster than announced on the site initially! Top-notch
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gerard T.
Rating: 5 out of 5
following a purchase from 20/07/2025
The compatible Powertube Bosch 500 W battery is perfect, it works very well and there are no issues with installation on a 2019 Haibike SDURO e-MTB. I ordered the battery on a Sunday and it was delivered on Tuesday. I am completely satisfied.
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Thierry B.
Rating: 5 out of 5
following a purchase from 21/07/2025
Delay ok Material compliant, battery identical to the original, Perfect packaging
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Nicolas B.
Rating: 5 out of 5
following a purchase from 22/07/2025
Top
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