Customer reviews of Doctibike

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 1 205 published reviews
5 1 084 90% 4 62 5% 3 22 2% 2 10 1% 1 27 2%

Summary of reviews

Doctibike consistently delivers fast and careful shipping, with many customers noting on-time delivery, well-packaged parcels, and products arriving as described. The store is praised for reliable order processing, accurate battery compatibility, and products meeting or exceeding expectations, including powerful batteries and flawless performance. Customers highlight professional and responsive service, clear delivery information, and efficient order handling, often accompanied by competitive pricing. Overall, the experience is characterized by quick processing, dependable delivery, and satisfaction with the product quality and packaging.

Reviews 1, 2, 3 and 5 stars

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C
Christophe L.
Rating: 5 out of 5
following a purchase from 06/12/2024
Serious, fast
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Response from Doctibike
Hello Christophe, We sincerely thank you for your beautiful 5-star review! We are delighted to read that you appreciated our seriousness and our speed. Your satisfaction is our priority, and your feedback encourages us to continue providing quality service. We look forward to seeing you again on Doctibike!
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Société B.
Rating: 5 out of 5
following a purchase from 26/03/2025
charger arrived quite quickly. Very reasonable price and perfect compatibility.
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Hugues P.
Rating: 5 out of 5
following a purchase from 07/03/2025
Mountain bike battery received well and it works. The packaging was correct.
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Sébastien B.
Rating: 5 out of 5
following a purchase from 26/03/2025
Speed, compliance.
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Daniel J.
Rating: 5 out of 5
following a purchase from 26/03/2025
Fast delivery and product completely in line with the original. Good load capacity. I recommend.
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FRANCOIS P.
Rating: 5 out of 5
following a purchase from 04/03/2025
Super fast and not too expensive, and they took back my old battery.
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Christophe P.
Rating: 5 out of 5
following a purchase from 25/03/2025
Received quickly. New battery. Thank you.
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patrick T.
Rating: 5 out of 5
following a purchase from 27/01/2025
Smooth transaction, good advice, professional team... perfect.
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Bernard T.
Rating: 5 out of 5
following a purchase from 04/03/2025
Well received, well packaged
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THIERRY C.
Rating: 5 out of 5
following a purchase from 24/03/2025
Hyper professional site with more than competitive prices. They also buy back your old e-bike battery. I RECOMMEND at 200%!
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Florian G.
Rating: 5 out of 5
following a purchase from 25/02/2025
Excellent site and available and competent people. I was able to get parts not in the catalog by sending my frame number. I recommend!
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Annie R.
Rating: 5 out of 5
following a purchase from 21/03/2025
Very good
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Vincent R.
Rating: 5 out of 5
following a purchase from 10/02/2025
Quick response, compliant product and efficient delivery
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Jean-Luc M.
Rating: 5 out of 5
following a purchase from 10/03/2025
I am satisfied
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ANDRE M.
Rating: 5 out of 5
following a purchase from 21/03/2025
VERY EFFECTIVE
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jean-françois D.
Rating: 5 out of 5
following a purchase from 19/01/2025
Material meets my expectations, delivered on the scheduled date. Currently testing, works for now, will see over time.
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Luc L.
Rating: 5 out of 5
following a purchase from 21/03/2025
Good welcome and good advice. I recommend
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Denis R.
Rating: 5 out of 5
following a purchase from 20/03/2025
Very good. Relevant phone contact and fast delivery. Impeccable product.
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frederic A.
Rating: 5 out of 5
following a purchase from 26/08/2024
After two months of searching and contacting stores and repair workshops, I was losing hope of finding a repairer in Lyon capable of diagnosing the failure of my Brose-powered Douze V2 cargo bike. Doctibike pulled me out of the rut. Luckily they were there! They did an excellent job... and my bike is back on the road. The wait times are a bit long, but I believe that's not their fault. I will call on them when it's time for the battery to show signs of weakness.
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eugene R.
Rating: 5 out of 5
following a purchase from 27/02/2025
fast delivery. product meets expectations
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Jean Marc G.
Rating: 5 out of 5
following a purchase from 07/02/2024
Listening and efficient professionals, I recommend. Jm
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Richard E.
Rating: 5 out of 5
following a purchase from 16/05/2024
Perfect
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Marion M.
Rating: 5 out of 5
following a purchase from 28/02/2025
Product meets my expectations
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