English 
Français 
Español 
Italiano 
Deutsch 
Nederlands 
M
Rating: 5 out of 5
Fast delivery and good website. I am very satisfied.
Translated reviews
Customer reviews of Doctibike
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 1 457 published reviews
Summary of reviews
Doctibike consistently delivers fast, reliable service with quick processing and careful packaging, and customers appreciate the easy contact, personalized advice, and responsive support that helps them select the right battery. Many reviews highlight smooth, compliant deliveries and products that arrive as described and fit well with their bikes, often enabling immediate use and improved autonomy. The store shows strong reliability and professionalism, with several customers noting helpful pre-purchase guidance, thorough product information, and a seamless return experience when needed. Overall, the experience combines fast delivery, accurate product matching, and attentive customer service that supports confident purchases.
Reviews 1, 2, 3 and 5 stars
Reset filtersM
Rating: 5 out of 5
Speed
Translated reviews
C
Rating: 5 out of 5
Very good service: my (old) battery was found, the announced deadlines were respected, they sent it to me for free. Everything is perfect!
Translated reviews
M
Rating: 5 out of 5
The Yamaha battery received from Doctibike is perfectly interchangeable with the original, excellent supply, I recommend this supplier
Translated reviews
A
Rating: 5 out of 5
Good reception of my thank you
Translated reviews
G
Rating: 5 out of 5
Fast delivery, fits perfectly
Translated reviews
C
Rating: 5 out of 5
Very satisfied with my order!
Translated reviews
F
Rating: 5 out of 5
-
Translated reviews
D
Rating: 5 out of 5
super, compliant, fast, and correct price
Translated reviews
X
Rating: 5 out of 5
Perfect, nothing to complain about, I recommend it 100 out of 1000
Translated reviews
B
Rating: 5 out of 5
Fast shipping
Translated reviews
P
Rating: 5 out of 5
Battery received quickly.
Translated reviews
A
Rating: 5 out of 5
Very good delivery time respected
Translated reviews
V
Rating: 5 out of 5
Great service
Translated reviews
N
Rating: 5 out of 5
Everything is OK and the seller is great
Translated reviews
H
Rating: 5 out of 5
Very friendly and attentive service. After 3 weeks, the desired and correct charger arrived. Charging worked well. Thank you, Horst Biegi.
Translated reviews
J
Rating: 5 out of 5
very good service
Translated reviews
I
Rating: 5 out of 5
good service and attentive
Translated reviews
D
Rating: 5 out of 5
Fast, efficient, compliance. Good deal
Translated reviews
S
Rating: 5 out of 5
Easy order, delivery time faster than expected, response to my emails within 24 hours. Everything is going smoothly!
Translated reviews
A
Rating: 5 out of 5
Fast delivery
Translated reviews
F
Rating: 5 out of 5
Everything as expected, the alternative battery works great. Arrived well packed within the established time. Thank you very much
Translated reviews
F
Rating: 5 out of 5
Delighted! Compliant and fast delivery, thank you!
Translated reviews
P
Rating: 3 out of 5
No information on battery connector. 2 models exist, obviously I ended up with the wrong one forcing me to buy a charger again. Otherwise, customer service responsiveness: good
Translated reviews
F
Rating: 5 out of 5
Fast shipping, in accordance with the order Perfect
Translated reviews
A
Rating: 5 out of 5
All good!
Translated reviews
J
Rating: 5 out of 5
Top delivery. I recommend.
Translated reviews
A
Rating: 5 out of 5
Excellent satisfaction, attentive staff, perfectly meets expectations, very serious in their responses, thank you to the whole team, don't change anything
Translated reviews
N
Rating: 5 out of 5
Serious, precise advice, order arrived quickly
Translated reviews
M
Rating: 5 out of 5
Perfect!
Translated reviews
P
Rating: 5 out of 5
Very happy with the after-sales service
Translated reviews
C
Rating: 5 out of 5
Battery received on time. Impeccable service thank you
Translated reviews
C
Rating: 5 out of 5
Despite the unacceptable weaknesses of BH's customer service, the Doctibike team really delivered. A phone call to keep in touch, emails, serious follow-up, and above all, great courtesy. Super!
Translated reviews
Response from Doctibike
Hello Mr. Frisoni,
A very big thank you for your excellent rating and your comment, despite the difficulties encountered with the supplier.
For us, it is essential that our clients do not suffer from any potential uncertainties, and by reading your feedback, we are happy to see that we have managed to provide you with satisfaction and peace of mind.
We are delighted to have been able to assist you effectively, and we remain at your disposal for any future questions or needs.
The Doctibike team
A very big thank you for your excellent rating and your comment, despite the difficulties encountered with the supplier.
For us, it is essential that our clients do not suffer from any potential uncertainties, and by reading your feedback, we are happy to see that we have managed to provide you with satisfaction and peace of mind.
We are delighted to have been able to assist you effectively, and we remain at your disposal for any future questions or needs.
The Doctibike team
H
Rating: 5 out of 5
Very happy with the battery received, the help with the order and the quick feedback.
Translated reviews
F
Rating: 5 out of 5
Order arrived within the expected timeframe. Good protection of the package.
Translated reviews
J
Rating: 5 out of 5
satisfied
Translated reviews
F
Rating: 5 out of 5
a serious follow-up and attentive to customers thank you to the team who was able to give me quick answers and made sure that I received my order as quickly as possible
Translated reviews
D
Rating: 5 out of 5
All good, the product, the order tracking, the speed of delivery
Translated reviews
P
Rating: 3 out of 5
For the moment I am happy with my order. However, it was only after ordering the battery that you indicated to me that you do not take back the old one, even though you already had all the specifications. Knowing this, I might not have ordered.
Translated reviews
Response from Doctibike
Hello,
Thank you for your feedback. We are delighted that your order meets your satisfaction.
We understand your disappointment regarding the refusal to take back the old battery, and we take note of it to improve our communication in the future.
Please do not hesitate to contact us if you have any questions or need further assistance.
Best regards,
Thank you for your feedback. We are delighted that your order meets your satisfaction.
We understand your disappointment regarding the refusal to take back the old battery, and we take note of it to improve our communication in the future.
Please do not hesitate to contact us if you have any questions or need further assistance.
Best regards,
S
Rating: 5 out of 5
Clear and precise description on the site. Fast and compliant delivery. Tested on my bike, battery completely compatible. Motor, controller, and charger work perfectly. I will return.
Translated reviews