English 
C
Rating: 5 out of 5
I was able to have people on the phone and by email before. They guided me well to the right product. Delivery on time at the relay point.
Translated reviews
Customer reviews of Doctibike
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 1 205 published reviews
Summary of reviews
Doctibike consistently delivers fast and careful shipping, with many customers noting on-time delivery, well-packaged parcels, and products arriving as described. The store is praised for reliable order processing, accurate battery compatibility, and products meeting or exceeding expectations, including powerful batteries and flawless performance. Customers highlight professional and responsive service, clear delivery information, and efficient order handling, often accompanied by competitive pricing. Overall, the experience is characterized by quick processing, dependable delivery, and satisfaction with the product quality and packaging.
Reviews 1, 2, 3 and 5 stars
Reset filtersP
Rating: 2 out of 5
Product not compliant with the photo and despite returning the package, it was necessary to fill out a form again to get a refund and the refund delay is quite long
Translated reviews
Response from Doctibike
Hello
We are sorry to hear that your experience with us did not meet your expectations. As this is a technical item, we always recommend contacting our customer service by email before ordering to validate your specifications.
Regarding the refund, we do not understand your comment: no form was requested from you and the transaction was initiated as soon as your package was received in our warehouse. Once validated by us, the time it takes to appear in your account depends solely on the interbank delays of your own institution, which we have no control over.
We remain at your disposal by email to follow up if necessary.
Best regards,
We are sorry to hear that your experience with us did not meet your expectations. As this is a technical item, we always recommend contacting our customer service by email before ordering to validate your specifications.
Regarding the refund, we do not understand your comment: no form was requested from you and the transaction was initiated as soon as your package was received in our warehouse. Once validated by us, the time it takes to appear in your account depends solely on the interbank delays of your own institution, which we have no control over.
We remain at your disposal by email to follow up if necessary.
Best regards,
E
Rating: 5 out of 5
Engine arrived and installed by my trusted mechanic, now only the test is missing
Translated reviews
S
Rating: 5 out of 5
Battery test ok!!!
Translated reviews
J
Rating: 5 out of 5
Very good I recommend
Translated reviews
W
Rating: 5 out of 5
Good product, quick delivery, thanks!
Translated reviews
T
Rating: 5 out of 5
Order compliant and on time! Impeccable!
Translated reviews
A
Rating: 5 out of 5
Reactive and Pro
Translated reviews
R
Rating: 5 out of 5
TOP everything and super fast delivering!
Translated reviews
J
Rating: 5 out of 5
Very serious company. 2nd battery ordered 1 year apart. We dealt with the same very professional and competent person. Answered all our questions, which were numerous, before our 1st purchase. For the 2nd purchase, the product was not available but we had a delivery time indicated. The delivery actually took place earlier. The tests correspond to the indications. We are very satisfied and recommend this company to everyone.
Translated reviews
O
Rating: 5 out of 5
Easy site - fast ordering and delivery. No problems encountered. I recommend
Translated reviews
D
Rating: 5 out of 5
super ad hoc advice ultra fast delivery. I "found" my bike and I'm enjoying it to the fullest I've already recommended you thank you
Translated reviews
S
Rating: 5 out of 5
perfect
Translated reviews
R
Rating: 5 out of 5
Product meets my expectations. Fast delivery. Recommended site.
Translated reviews
P
Rating: 5 out of 5
Everything is great
Translated reviews
D
Rating: 5 out of 5
Perfect. Delivered in 24 hours
Translated reviews
S
Rating: 5 out of 5
well done
Translated reviews
D
Rating: 5 out of 5
Everything went well, nothing to complain about
Translated reviews
M
Rating: 5 out of 5
perfect, moreover the material arrived much earlier than announced, at a perfectly competitive price. I can only recommend this merchant
Translated reviews
C
Rating: 5 out of 5
Excellent
Translated reviews
F
Rating: 5 out of 5
Package received on time, very good packaging, very serious Thank you
Translated reviews
V
Rating: 5 out of 5
very serious, I recommend the site, they contacted by email several times and responded within the day and very well advised very fast delivery time
Translated reviews
C
Rating: 5 out of 5
good advice, good products. to recommend
Translated reviews
A
Rating: 5 out of 5
A little more scratches on the battery than expected but apart from that very good experience and fast delivery, the battery arriving fully charged is a nice detail
Translated reviews
V
Rating: 5 out of 5
very good
Translated reviews
F
Rating: 5 out of 5
very good advice staff. Very fast and compliant shipping. I recommend.
Translated reviews
D
Rating: 5 out of 5
Excellent experience at all stages
Translated reviews
F
Rating: 5 out of 5
Fast delivery. Perfect quality.
Translated reviews
S
Rating: 5 out of 5
The delivery time was quite long, but the battery fits and works perfectly! The advice was great too! Thank you very much!
Translated reviews
A
Rating: 5 out of 5
Super contact, very friendly, very well informed and top delivery. I recommend
Translated reviews
A
Rating: 5 out of 5
perfect
Translated reviews
M
Rating: 5 out of 5
Everything went well. Deadlines respected
Translated reviews
R
Rating: 5 out of 5
Super effective. Thank you.
Translated reviews
E
Rating: 5 out of 5
Very happy with the order.
Translated reviews
J
Rating: 5 out of 5
no problem
Translated reviews
D
Rating: 1 out of 5
Hello, the delivery does not match the order. See my email sent today to [email protected] Thank you for your response
Translated reviews
Response from Doctibike
Hello,
We would like to once again extend our sincerest apologies for sending you the wrong reference.
Your report has been valuable to us: it allowed us to identify and correct a referencing error on our website.
Remaining at your complete disposal,
Best regards,
We would like to once again extend our sincerest apologies for sending you the wrong reference.
Your report has been valuable to us: it allowed us to identify and correct a referencing error on our website.
Remaining at your complete disposal,
Best regards,
J
Rating: 5 out of 5
Everything is correct....
Translated reviews
F
Rating: 5 out of 5
Everything is fine as described
Translated reviews
J
Rating: 5 out of 5
The battery completely meets our expectations. Very well packaged battery. Very very fast delivery in 2 days.
Translated reviews
S
Rating: 5 out of 5
clear site and fast delivery
Translated reviews