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D
Rating: 5 out of 5
Very good
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Customer reviews of Doctibike
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 1 206 published reviews
Summary of reviews
Doctibike consistently delivers fast and careful shipping, with many customers noting on-time delivery, well-packaged parcels, and products arriving as described. The store is praised for reliable order processing, accurate battery compatibility, and products meeting or exceeding expectations, including powerful batteries and flawless performance. Customers highlight professional and responsive service, clear delivery information, and efficient order handling, often accompanied by competitive pricing. Overall, the experience is characterized by quick processing, dependable delivery, and satisfaction with the product quality and packaging.
Reviews 1, 2, 4 and 5 stars
Reset filtersP
Rating: 5 out of 5
Serious site. I was able to have my old Bosch 500W battery taken back at a fair price and buy a new Bosch 625W battery. Everything was done as announced and with excellent follow-up by email and even a direct phone exchange. I recommend...
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F
Rating: 5 out of 5
Very satisfied with the work done. I recommend.
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S
Rating: 5 out of 5
at the TOP
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P
Rating: 5 out of 5
Order delivered on time and compliant
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P
Rating: 5 out of 5
Very good, fast delivery, well protected, product meets my expectations, to see on the duration
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G
Rating: 5 out of 5
good welcome and well informed super product and very satisfied!
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C
Rating: 5 out of 5
Suoer
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Y
Rating: 5 out of 5
Product as described, arrived quickly
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C
Rating: 5 out of 5
Perfect, delivered very quickly, I recommend
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D
Rating: 5 out of 5
Very fast delivery, top!
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J
Rating: 5 out of 5
The battery is completely compatible and fits perfectly on my bike
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A
Rating: 5 out of 5
Great
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V
Rating: 4 out of 5
Perfect, I recommend this site
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E
Rating: 5 out of 5
Careful and fast shipping. Good communication.
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G
Rating: 5 out of 5
Satisfied with fast delivery, product as described
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E
Rating: 5 out of 5
Product conforms! Works perfectly! Ultra fast delivery!
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C
Rating: 5 out of 5
Fast delivery
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P
Rating: 5 out of 5
Very happy to have received my new battery, indeed "everything is going well"! Everything is fine! Thank you.
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L
Rating: 5 out of 5
Good advice Easy order Fast delivery I recommend DOCTIBIKE
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R
Rating: 5 out of 5
Fast, complete and perfect
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C
Rating: 5 out of 5
satisfied
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R
Rating: 5 out of 5
Product conforms to the advice given to me by phone. My electric bike was at least 15 years old and an adapter battery was recommended to me. I am very satisfied with the service provided.
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C
Rating: 5 out of 5
Product as described but a bit of delay without seriousness.
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J
Rating: 5 out of 5
Top battery. Cool to be able to sell your old one to be refurbished.
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P
Rating: 5 out of 5
Very satisfied, everything went as planned.
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D
Rating: 5 out of 5
Fast and careful shipping. Thank you
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P
Rating: 5 out of 5
Good advice, fast delivery
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M
Rating: 5 out of 5
Adapted advice, compliant product, fast delivery and secure packaging... everything is perfect! Thank you Doctibike
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J
Rating: 5 out of 5
Very good advice. Order as described
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P
Rating: 5 out of 5
Hello very very professional and serious thank you
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J
Rating: 5 out of 5
nothing to report
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C
Rating: 1 out of 5
Part does not work
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Response from Doctibike
Hello,
After analyzing your file, it appears that the ordered reference did not match your initial need. We understand that this type of error can happen, and we remain available to assist you in choosing the appropriate product.
However, since the charger has been modified on your side, particularly at the connector level, we draw your attention to the fact that any modification of a product cancels its original compliance and unfortunately does not allow for its coverage under the after-sales service.
For any similar situation in the future, we strongly recommend that you contact our customer service before any intervention or modification of the product. This allows us to offer you an adapted solution, under the best conditions and without compromising the warranty.
Best regards.
After analyzing your file, it appears that the ordered reference did not match your initial need. We understand that this type of error can happen, and we remain available to assist you in choosing the appropriate product.
However, since the charger has been modified on your side, particularly at the connector level, we draw your attention to the fact that any modification of a product cancels its original compliance and unfortunately does not allow for its coverage under the after-sales service.
For any similar situation in the future, we strongly recommend that you contact our customer service before any intervention or modification of the product. This allows us to offer you an adapted solution, under the best conditions and without compromising the warranty.
Best regards.
D
Rating: 5 out of 5
super satisfied and fast delivery!
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C
Rating: 5 out of 5
Delighted
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P
Rating: 5 out of 5
Perfect Order received in 48h!!!
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J
Rating: 5 out of 5
perfect
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R
Rating: 5 out of 5
Excellent mounted parts like the original
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J
Rating: 5 out of 5
great
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J
Rating: 5 out of 5
I have received my order, the package was in very good condition.
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