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C
Rating: 5 out of 5
Simple and effective
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Customer reviews of Doctibike
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 1 205 published reviews
Summary of reviews
Doctibike consistently delivers fast and careful shipping, with many customers noting on-time delivery, well-packaged parcels, and products arriving as described. The store is praised for reliable order processing, accurate battery compatibility, and products meeting or exceeding expectations, including powerful batteries and flawless performance. Customers highlight professional and responsive service, clear delivery information, and efficient order handling, often accompanied by competitive pricing. Overall, the experience is characterized by quick processing, dependable delivery, and satisfaction with the product quality and packaging.
Reviews 1, 2 and 5 stars
Reset filtersB
Rating: 5 out of 5
Perfect!
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B
Rating: 5 out of 5
Order compliant, well packaged, the customer is satisfied with the operation of their new battery
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T
Rating: 5 out of 5
good battery like a widow.
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P
Rating: 5 out of 5
completely satisfied with Dotibike
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G
Rating: 5 out of 5
serious, good top information I would have to send you a Bosch battery at the end of its life if you are interested as you take back batteries at the end of their life thank you
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L
Rating: 5 out of 5
Very professional and nice, I recommend.
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J
Rating: 5 out of 5
Order received as expected. Test in progress.
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V
Rating: 5 out of 5
The battery seems to work when I drive. But I charged it completely. And it stayed on, blinking. While the charger had become cold again. On my previous battery, when charged, it would turn off. And would only turn on if I pressed to see if the charge was complete. Is it serious? Is it normal?
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J
Rating: 5 out of 5
Perfect, it works, fast shipping and good communication, see you later
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H
Rating: 5 out of 5
Hello quick, and I have received my item
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G
Rating: 5 out of 5
super!
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B
Rating: 5 out of 5
Very fast delivery good advice Very satisfied
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L
Rating: 5 out of 5
Excellent service. Quality and speed of delivery. Highly recommended.
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F
Rating: 5 out of 5
Well advised by Malo. He asks for photos and information about the bike to find the right charger. Very happy when all the LEDs lit up. Perfect.
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S
Rating: 5 out of 5
Hello Very satisfied with my order, it was supposed to take between 3 to 4 weeks and it took a week Very happy
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J
Rating: 5 out of 5
Very good advice and fast delivery.
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A
Rating: 5 out of 5
Great, clear information and fast delivery.
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D
Rating: 5 out of 5
Perfect! Arrived quickly. Functional with 50% battery. I recommend.
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O
Rating: 5 out of 5
Competitive prices and very fast delivery at DPD pickup points. Recommended!
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J
Rating: 5 out of 5
Very good super
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A
Rating: 5 out of 5
My order meets my expectations. Super fast delivery. Impeccable.
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S
Rating: 5 out of 5
Very well packaged. Received quickly and as ordered. I recommend this site.
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G
Rating: 5 out of 5
The package has arrived but not at home as planned.
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T
Rating: 5 out of 5
Battery compliant with the order and fast delivery
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B
Rating: 5 out of 5
Thank you very much for the advice, exchanges, speed of delivery
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C
Rating: 5 out of 5
Super
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A
Rating: 5 out of 5
VERY PROFESSIONAL SELLER, THE ENTIRE PURCHASE PROCESS WAS PERFECT
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C
Rating: 5 out of 5
Very good package but the bike still doesn't work
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G
Rating: 5 out of 5
Super effective
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R
Rating: 5 out of 5
Very responsive to customer feedback
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P
Rating: 5 out of 5
Everything was perfect from ordering to delivery perfect
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F
Rating: 5 out of 5
Hello, I was able to immediately put this refurbished battery into operation. It turns out that it is functional and compatible with my e-bike. I recommend the serious and efficient work of the customer service. P.S. I therefore have a non-working battery that could be recycled by your good care. How can I do that?
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E
Rating: 5 out of 5
Quick and efficient pre-sales support. Product delivered within the announced deadlines. Thank you.
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C
Rating: 2 out of 5
Customer service and sending system very efficient, but their Diagnosis turns out to be false
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Response from Doctibike
Hello,
Following the receipt of your battery in our workshop, two complete tests were carried out by our technicians. The results revealed no anomalies and the battery was confirmed to be fully functional with a slight loss of autonomy observed.
As indicated during our email exchanges, it is therefore very likely that the malfunction comes from another element of the bike rather than the battery itself.
Best regards.
Following the receipt of your battery in our workshop, two complete tests were carried out by our technicians. The results revealed no anomalies and the battery was confirmed to be fully functional with a slight loss of autonomy observed.
As indicated during our email exchanges, it is therefore very likely that the malfunction comes from another element of the bike rather than the battery itself.
Best regards.
D
Rating: 5 out of 5
The package very well packed fast delivery you are professionals Thank you
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S
Rating: 5 out of 5
Competitive price, fast delivery, impeccable product I highly recommend
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B
Rating: 5 out of 5
Fast delivery, phone exchanges completely satisfactory.
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V
Rating: 5 out of 5
Very fast shipping following the order. Kudos for the highly appreciated efficiency!
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K
Rating: 5 out of 5
very effective and 100% satisfied
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