English 
J
Rating: 5 out of 5
Everything very fast and without any problem
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Customer reviews of Doctibike
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 1 205 published reviews
Summary of reviews
Doctibike consistently delivers fast and careful shipping, with many customers noting on-time delivery, well-packaged parcels, and products arriving as described. The store is praised for reliable order processing, accurate battery compatibility, and products meeting or exceeding expectations, including powerful batteries and flawless performance. Customers highlight professional and responsive service, clear delivery information, and efficient order handling, often accompanied by competitive pricing. Overall, the experience is characterized by quick processing, dependable delivery, and satisfaction with the product quality and packaging.
Reviews 1, 2 and 5 stars
Reset filtersB
Rating: 5 out of 5
I am happy to have gotten my bike working again, very good material, I recommend doctibike
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E
Rating: 5 out of 5
very satisfied and very fast
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D
Rating: 5 out of 5
Super
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M
Rating: 5 out of 5
Very satisfied
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R
Rating: 5 out of 5
Relevant advice and respected deadlines
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S
Rating: 5 out of 5
Very responsive and efficient when a question is asked by email. And order delivered quickly.
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J
Rating: 5 out of 5
During my vacation, my Bosch display was stolen. Thanks to your service, a new one was delivered to the campsite in 3 days. My vacation was saved.
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J
Rating: 5 out of 5
Perfect
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D
Rating: 5 out of 5
Everything went well between the order and the receipt, the product very well packaged and I am satisfied !! Here are the 5 stars and it's hard not to recommend you.
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P
Rating: 5 out of 5
Very good contact regarding a product that was out of stock and was delayed but was able to reach me thanks to the carrier at the place of use. I recommend Doctibike.
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L
Rating: 5 out of 5
Hello. I have received the requested battery. It fits well on my bike. I have now been able to do a serious test over a good distance and it is conclusive. I hope it continues like this because with my original battery I was able to do 9200 km over 5 years. Thank you for your service. I don't know what to do with my old battery which is apparently short-circuited. Luc Warichet.
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M
Rating: 5 out of 5
Everything perfect, recommended!!!
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M
Rating: 5 out of 5
Warm and professional phone reception. I was able to get my charger in less than a week. Top! I highly recommend them.
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S
Rating: 1 out of 5
The product does not fit my Bosch Power Tube 400 (ref. no. 0 275 007 55).
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T
Rating: 5 out of 5
I bought a mountain bike battery. Very happy with my purchase, I highly recommend this serious and efficient company.
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S
Rating: 5 out of 5
Nickel thank you and good continuation
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G
Rating: 5 out of 5
I highly recommend this very fast battery seller for deliveries
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A
Rating: 5 out of 5
Sorry, it didn't work the first time with the rating.
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B
Rating: 5 out of 5
Very good contact, very human, very active.
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P
Rating: 5 out of 5
Product as described. Fast delivery
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V
Rating: 5 out of 5
Delivery of the product on time and good quality of the product, reasonable price and good advice.
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L
Rating: 5 out of 5
Beautiful responsiveness and product as described, well delivered
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A
Rating: 5 out of 5
Customer service attentive received faster than announced on the site initially! Top-notch
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G
Rating: 5 out of 5
The compatible Powertube Bosch 500 W battery is perfect, it works very well and there are no issues with installation on a 2019 Haibike SDURO e-MTB. I ordered the battery on a Sunday and it was delivered on Tuesday. I am completely satisfied.
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T
Rating: 5 out of 5
Delay ok Material compliant, battery identical to the original, Perfect packaging
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N
Rating: 5 out of 5
Top
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J
Rating: 5 out of 5
Following my request for a Shimano battery, everything went very smoothly, delivery deadlines were respected. Very good experience
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P
Rating: 5 out of 5
Very good service: Speed, competence, and quick responses to questions. I would advise users of the refurbishment service to fully charge their battery upon receipt before using it on their electric bike.
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P
Rating: 5 out of 5
Super after-sales service!
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Z
Rating: 5 out of 5
It's not the first time, they are well-packaged professionals. Fast delivery, after-sales service. The TOTAL I highly recommend.
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S
Rating: 5 out of 5
Quick and efficient information. Great!
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P
Rating: 5 out of 5
I highly recommend it. I am satisfied with my order as well as the delivery.
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C
Rating: 5 out of 5
Serious fast
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D
Rating: 5 out of 5
A simple email with a photo of my old 10-year-old battery and the next day I received a link to the corresponding battery. Order placed on Tuesday, received on Friday! Top notch
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P
Rating: 5 out of 5
Super
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V
Rating: 5 out of 5
Perfect
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G
Rating: 2 out of 5
The staff is rather pleasant but 1 question by email ... and 5 emails! Then follow up to ensure my order is taken into account and follow up for it to be delivered ... and get help from the bike seller to adapt the battery (integrate a wire into the bike that acts as an adapter! so-so but the interlocutors are pleasant nonetheless
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Response from Doctibike
Hello Madam,
We are delighted to read that the ordered product has met your expectations.
Indeed, the installation of certain specific parts like yours sometimes requires the expertise of a cycling professional.
Best regards.
We are delighted to read that the ordered product has met your expectations.
Indeed, the installation of certain specific parts like yours sometimes requires the expertise of a cycling professional.
Best regards.
F
Rating: 5 out of 5
Very fast delivery, super happy
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R
Rating: 5 out of 5
Very satisfactory. Before placing my order, I spoke to someone on the phone who gave me very good information about the product I wanted. Not disappointed. Fast delivery. Ordered on Thursday late afternoon and delivered on Saturday at 1 PM. I recommend.
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