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G
Rating: 5 out of 5
Great, the delivery was fast and the product works very well. Thank you very much.
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Customer reviews of Doctibike
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 1 354 published reviews
Summary of reviews
Doctibike delivers extremely fast shipping and reliable delivery, with multiple mentions of parcels arriving quickly and on time, often in a matter of days and even within the same week. Customers highlight responsive, helpful service and clear communication from staff, including phone calls and swift email exchanges that provide explanations and additional information. The product quality and compatibility stand out, with batteries described as meeting expectations, matching descriptions, and working well on various bikes, along with careful packaging and straightforward assembly. Overall, customers repeatedly note smooth transactions, efficient processing, and trustworthy support from Doctibike.
Reviews 1, 3, 4 and 5 stars
Reset filtersC
Rating: 5 out of 5
Clear information, fast and efficient delivery, correct price
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L
Rating: 5 out of 5
Package received in perfect condition
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M
Rating: 5 out of 5
Detailed information before ordering, very fast delivery, quality product, everything is perfect!
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É
Rating: 5 out of 5
Very fast, impeccable
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G
Rating: 5 out of 5
Battery delivered in less than 48h!! I recommend.
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G
Rating: 5 out of 5
Order placed before noon and received the next day.... perfect! I found the information sheets very complete, which allowed me to choose without hesitation the same battery. Thank you Doctibike
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J
Rating: 5 out of 5
Everything is great. Top advice and quick responses. Fast and secure delivery. I am satisfied.
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F
Rating: 5 out of 5
Material received and assembled Everything is
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O
Rating: 5 out of 5
Impeccable
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H
Rating: 5 out of 5
Article found easily and fast delivery
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T
Rating: 5 out of 5
impeccable, product conforms and deadline respected
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F
Rating: 5 out of 5
Very good advice. My battery meets my expectations
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C
Rating: 5 out of 5
Product fully compliant and very fast delivery.
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Z
Rating: 5 out of 5
Perfect! Ultra fast shipping and suitable and efficient charger
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F
Rating: 5 out of 5
Very satisfied with this purchase, everything went very well, the delivery and the packaging were top-notch. I recommend this site
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E
Rating: 5 out of 5
Good! I received my electric bike battery charger in a few days.
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M
Rating: 5 out of 5
Very effective. Bosch battery ordered at the best price, received very quickly. A big thank you to Pierre from customer service for his responsiveness and flexibility via email. I recommend without hesitation.
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A
Rating: 5 out of 5
Perfect
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J
Rating: 5 out of 5
The battery meets expectations, shipping was very fast, communication was also very fast VERY SATISFIED thank you
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D
Rating: 5 out of 5
Top
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S
Rating: 5 out of 5
Superb service! Lightning-fast delivery!
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J
Rating: 5 out of 5
EVERYTHING WORKS 0 WONDER. best regards
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A
Rating: 5 out of 5
Very good, good communication.
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P
Rating: 5 out of 5
Efficient and very fast transaction
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G
Rating: 5 out of 5
quick replacement at a good price of my stolen battery
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M
Rating: 5 out of 5
Extremely satisfied. Product as described and very fast shipping. The customer service even contacted me by phone to provide explanations and additional information! Never seen that. A huge thank you and well done. I will gladly recommend you.
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N
Rating: 5 out of 5
Order placed with the help of an advisor hoping that the battery still pending delivery will be the one I need for my bike
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E
Rating: 5 out of 5
Quick response via an email exchange. Fast shipping and battery ebike as described. Thank you, I recommend.
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F
Rating: 5 out of 5
Satisfied because you offered me a solution, but the button on the side of the battery is right on the amount of the luggage rack support; it's not easy to put it into service. Ultimately, a real Shimano didn't have this issue, but I don't know the price, if it's much more expensive. Best regards
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C
Rating: 5 out of 5
Good
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E
Rating: 5 out of 5
Everything perfect
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F
Rating: 5 out of 5
Very good, completely in line with my expectations Very satisfied
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L
Rating: 5 out of 5
Very well packaged parcel, delivery time respected, satisfied with my purchase
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A
Rating: 5 out of 5
Perfect
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C
Rating: 5 out of 5
Very good service, fast delivery, product meets my expectations. I recommend
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D
Rating: 5 out of 5
Order and delivery impeccable and fast! Thank you
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A
Rating: 5 out of 5
Everything went well. Product as described.
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J
Rating: 1 out of 5
Misled about the charger for my battery even though I had sent photos of it. As a result, the charger received is not the right one.
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Response from Doctibike
Hello,
You are not in the right place to make your customer service request!
To resolve your situation, we invite you to contact our team by email at [email protected]
See you soon!
You are not in the right place to make your customer service request!
To resolve your situation, we invite you to contact our team by email at [email protected]
See you soon!
W
Rating: 4 out of 5
Great battery, fast delivery, unfortunately very poor tracking of the delivery
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