Customer reviews of Doctibike

interesting price, no problem

Fast delivery

Deadlines respected and engine that works. I am very attached to the circular economy, and in this context, could you take back the defective engine to repair it and prevent it from ending up in a landfill? Thank you in advance.

All good, good goods

I am happy because the new battery is more compact and lighter than the old one

Good service. Satisfied.

Good

Received the battery as scheduled, I also want to congratulate you on your professionalism, availability, and seriousness (more than 5 stars) good job to all the staff Giovanni

It was perfect, nothing to say

very sought-after professionals, who still manage to be attentive to their client

This is the third time I order from you, I have always received my answers quickly by email or by phone. For the last order, speed and shipping with secure packaging. Okay for me.

Service, information and purchase very satisfactory. Thank you

Very Good Responsiveness

Delivery perfect and deadline respected

Very bad experience with this site. I ordered a charger that turned out to be incompatible. I had to return it at my own expense, paying for the return shipping in addition to the initial shipping costs. Instead of a refund, the site imposed a credit note on me while keeping the shipping fees, which I find totally unfair. Moreover, customer service is almost non-existent: I tried to contact them by email to get information about the correct charger, but I never received a response. I strongly advise against this site. Lack of seriousness, transparency, and respect for the customer.

Good

Deadlines met, compliant material, small registration issue quickly resolved. Site to recommend.

Perfect

Very fast order. I recommend this site

Perfect!

Super punctuality

Perfectly compatible battery.

Everything is perfect

Everything is perfect!

I received my order well protected quickly

Fast corresponds to the perfect order

Very good

Super fast

Perfect!

Battery suitable for the bike, very good. It's a shame that there is no proposal to take back the old battery, which had only traveled 37 km!

Good experience

nickel

The 36V 2Ah Arcade charger with a round 3-pin plug that I ordered to replace the charger for my Beaufort bike does not fit into the battery. I contacted Doctibike for a replacement ten days ago but they have not yet responded.

Satisfied

Surprised that it happened so quickly. We were told 8 to 10 days.

Compliant battery Works very well

Hello. Following my order and the shipment to the nearest delivery location you provided, the problems began. The Ribot café bar does not work with DPD. My package has therefore remained stored at DPD Gerzat. Several emails have been sent to me certifying that it would be delivered to 166, Léon Blum street, in a grocery store, which has never been done. I had problems with the delivery person who assured me several times that the delivery point had refused my package, or that it would be delivered the next day. Delivery by DPD is of very poor quality. I waited several days to retrieve my purchase and my bike. Being under repair, I was therefore forced to walk... Best regards.

Everything is satisfactory

Smooth service

I received the battery I ordered in Slovenia quite quickly. It's really appreciated that you also deliver to Slovenia. I am even more delighted to have received a battery for my 2019 electric bike, compatible with the Shimano system and originally from the Fit brand. You are among the few who have it in stock in the EU.