Customer reviews of Doctibike

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 1 205 published reviews
5 1 084 90% 4 62 5% 3 22 2% 2 10 1% 1 27 2%

Summary of reviews

Doctibike consistently delivers fast and careful shipping, with many customers noting on-time delivery, well-packaged parcels, and products arriving as described. The store is praised for reliable order processing, accurate battery compatibility, and products meeting or exceeding expectations, including powerful batteries and flawless performance. Customers highlight professional and responsive service, clear delivery information, and efficient order handling, often accompanied by competitive pricing. Overall, the experience is characterized by quick processing, dependable delivery, and satisfaction with the product quality and packaging.

Reviews 1, 3, 4 and 5 stars

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P
PAOLO B.
Rating: 5 out of 5
following a purchase from 26/06/2025
very good
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M
Martine G.
Rating: 5 out of 5
following a purchase from 23/06/2025
Battery corresponding to my request, delivery speed. BUT the delivery person did not come to my home as I had requested, and left the equipment at the relay, after sending me a text message! a bit cavalier all the same...
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Neustetter W.
Rating: 5 out of 5
following a purchase from 26/06/2025
Top! Delivered quickly and works. Great communication
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MORANDO M.
Rating: 5 out of 5
following a purchase from 26/06/2025
ALL OK
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Michiel N.
Rating: 5 out of 5
following a purchase from 22/06/2025
Fast delivery and good website. I am very satisfied.
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Marina B.
Rating: 5 out of 5
following a purchase from 25/06/2025
Speed
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C
Claire-Marie G.
Rating: 5 out of 5
following a purchase from 27/05/2025
Very good service: my (old) battery was found, the announced deadlines were respected, they sent it to me for free. Everything is perfect!
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MARTINELLI M.
Rating: 5 out of 5
following a purchase from 16/06/2025
The Yamaha battery received from Doctibike is perfectly interchangeable with the original, excellent supply, I recommend this supplier
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alain M.
Rating: 5 out of 5
following a purchase from 25/06/2025
Good reception of my thank you
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Georg S.
Rating: 5 out of 5
following a purchase from 24/06/2025
Fast delivery, fits perfectly
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Christian B.
Rating: 5 out of 5
following a purchase from 13/06/2025
Very satisfied with my order!
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francois M.
Rating: 5 out of 5
following a purchase from 16/06/2025
-
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Didier L.
Rating: 5 out of 5
following a purchase from 23/06/2025
super, compliant, fast, and correct price
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Xavier M.
Rating: 5 out of 5
following a purchase from 23/06/2025
Perfect, nothing to complain about, I recommend it 100 out of 1000
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Benjamin P.
Rating: 5 out of 5
following a purchase from 23/06/2025
Fast shipping
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Pascal A.
Rating: 5 out of 5
following a purchase from 20/06/2025
Battery received quickly.
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ANTONY S.
Rating: 5 out of 5
following a purchase from 22/06/2025
Very good delivery time respected
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Valter D.
Rating: 5 out of 5
following a purchase from 15/05/2025
Great service
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Nadine L.
Rating: 5 out of 5
following a purchase from 30/05/2025
Everything is OK and the seller is great
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H
Horst B.
Rating: 5 out of 5
following a purchase from 11/06/2025
Very friendly and attentive service. After 3 weeks, the desired and correct charger arrived. Charging worked well. Thank you, Horst Biegi.
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Jean-Christophe S.
Rating: 5 out of 5
following a purchase from 19/06/2025
very good service
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ismael F.
Rating: 5 out of 5
following a purchase from 12/06/2025
good service and attentive
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David T.
Rating: 5 out of 5
following a purchase from 18/06/2025
Fast, efficient, compliance. Good deal
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Société L.
Rating: 5 out of 5
following a purchase from 16/06/2025
Easy order, delivery time faster than expected, response to my emails within 24 hours. Everything is going smoothly!
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ALAIN C.
Rating: 5 out of 5
following a purchase from 13/06/2025
Fast delivery
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Franco C.
Rating: 5 out of 5
following a purchase from 16/06/2025
Everything as expected, the alternative battery works great. Arrived well packed within the established time. Thank you very much
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Frédérique B.
Rating: 5 out of 5
following a purchase from 15/06/2025
Delighted! Compliant and fast delivery, thank you!
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Patrick J.
Rating: 3 out of 5
following a purchase from 12/06/2025
No information on battery connector. 2 models exist, obviously I ended up with the wrong one forcing me to buy a charger again. Otherwise, customer service responsiveness: good
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Frédéric R.
Rating: 5 out of 5
following a purchase from 06/06/2025
Fast shipping, in accordance with the order Perfect
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Alfredo Maria C.
Rating: 5 out of 5
following a purchase from 12/06/2025
All good!
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james C.
Rating: 5 out of 5
following a purchase from 30/05/2025
Top delivery. I recommend.
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Alain D.
Rating: 5 out of 5
following a purchase from 11/06/2025
Excellent satisfaction, attentive staff, perfectly meets expectations, very serious in their responses, thank you to the whole team, don't change anything
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nathalie S.
Rating: 5 out of 5
following a purchase from 11/06/2025
Serious, precise advice, order arrived quickly
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Maryse S.
Rating: 5 out of 5
following a purchase from 02/06/2025
Perfect!
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Tom M.
Rating: 4 out of 5
following a purchase from 07/06/2025
After it was not clear whether the product was used or not, Doctibike made great efforts to dispel all doubts and also offered a return. The display case was stained, but the display was better than my old one, so I kept it.
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patricia G.
Rating: 5 out of 5
following a purchase from 10/06/2025
Very happy with the after-sales service
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Martine B.
Rating: 4 out of 5
following a purchase from 10/06/2025
I simply regret that the battery is refurbished in China !!
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Response from Doctibike
Hello and thank you for your feedback! We confirm that the battery you received is new and not refurbished. Like many electronic products, it is possibly made in China, which does not detract from its quality: it meets rigorous standards to ensure performance and reliability.
The Doctibike team
C
Claire L.
Rating: 5 out of 5
following a purchase from 08/06/2025
Battery received on time. Impeccable service thank you
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Claude F.
Rating: 5 out of 5
following a purchase from 08/05/2025
Despite the unacceptable weaknesses of BH's customer service, the Doctibike team really delivered. A phone call to keep in touch, emails, serious follow-up, and above all, great courtesy. Super!
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Response from Doctibike
Hello Mr. Frisoni,

A very big thank you for your excellent rating and your comment, despite the difficulties encountered with the supplier.

For us, it is essential that our clients do not suffer from any potential uncertainties, and by reading your feedback, we are happy to see that we have managed to provide you with satisfaction and peace of mind.

We are delighted to have been able to assist you effectively, and we remain at your disposal for any future questions or needs.

The Doctibike team
H
Helene P.
Rating: 5 out of 5
following a purchase from 05/06/2025
Very happy with the battery received, the help with the order and the quick feedback.
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