English 
J
Rating: 5 out of 5
Top battery. Cool to be able to sell your old one to be refurbished.
Translated reviews
Customer reviews of Doctibike
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 1 205 published reviews
Summary of reviews
Doctibike consistently delivers fast and careful shipping, with many customers noting on-time delivery, well-packaged parcels, and products arriving as described. The store is praised for reliable order processing, accurate battery compatibility, and products meeting or exceeding expectations, including powerful batteries and flawless performance. Customers highlight professional and responsive service, clear delivery information, and efficient order handling, often accompanied by competitive pricing. Overall, the experience is characterized by quick processing, dependable delivery, and satisfaction with the product quality and packaging.
Reviews 1, 3 and 5 stars
Reset filtersP
Rating: 5 out of 5
Very satisfied, everything went as planned.
Translated reviews
D
Rating: 5 out of 5
Fast and careful shipping. Thank you
Translated reviews
P
Rating: 5 out of 5
Good advice, fast delivery
Translated reviews
M
Rating: 5 out of 5
Adapted advice, compliant product, fast delivery and secure packaging... everything is perfect! Thank you Doctibike
Translated reviews
J
Rating: 5 out of 5
Very good advice. Order as described
Translated reviews
P
Rating: 5 out of 5
Hello very very professional and serious thank you
Translated reviews
J
Rating: 5 out of 5
nothing to report
Translated reviews
C
Rating: 1 out of 5
Part does not work
Translated reviews
Response from Doctibike
Hello,
After analyzing your file, it appears that the ordered reference did not match your initial need. We understand that this type of error can happen, and we remain available to assist you in choosing the appropriate product.
However, since the charger has been modified on your side, particularly at the connector level, we draw your attention to the fact that any modification of a product cancels its original compliance and unfortunately does not allow for its coverage under the after-sales service.
For any similar situation in the future, we strongly recommend that you contact our customer service before any intervention or modification of the product. This allows us to offer you an adapted solution, under the best conditions and without compromising the warranty.
Best regards.
After analyzing your file, it appears that the ordered reference did not match your initial need. We understand that this type of error can happen, and we remain available to assist you in choosing the appropriate product.
However, since the charger has been modified on your side, particularly at the connector level, we draw your attention to the fact that any modification of a product cancels its original compliance and unfortunately does not allow for its coverage under the after-sales service.
For any similar situation in the future, we strongly recommend that you contact our customer service before any intervention or modification of the product. This allows us to offer you an adapted solution, under the best conditions and without compromising the warranty.
Best regards.
D
Rating: 5 out of 5
super satisfied and fast delivery!
Translated reviews
C
Rating: 5 out of 5
Delighted
Translated reviews
P
Rating: 5 out of 5
Perfect Order received in 48h!!!
Translated reviews
J
Rating: 5 out of 5
perfect
Translated reviews
R
Rating: 5 out of 5
Excellent mounted parts like the original
Translated reviews
J
Rating: 5 out of 5
great
Translated reviews
J
Rating: 5 out of 5
I have received my order, the package was in very good condition.
Translated reviews
D
Rating: 5 out of 5
Fast and efficient service
Translated reviews
V
Rating: 5 out of 5
Listening, advice and very fast delivery. Everything is perfect.
Translated reviews
S
Rating: 5 out of 5
Satisfied with the battery, fast shipping.
Translated reviews
M
Rating: 5 out of 5
well received the battery which after a test works well
Translated reviews
L
Rating: 5 out of 5
new Bosch battery, at an incredible price, 100% satisfied, THANK YOU!
Translated reviews
E
Rating: 5 out of 5
Nothing to complain about the service. Product perfectly meets expectations. I highly recommend.
Translated reviews
G
Rating: 5 out of 5
Advice for the impeccable order, timely delivery and very well done package that arrives in very good condition. Battery meets my expectations. Great.
Translated reviews
J
Rating: 5 out of 5
Hello Listening and responsive team Best regards
Translated reviews
A
Rating: 5 out of 5
Everything is clear and serious
Translated reviews
J
Rating: 5 out of 5
Fast and neat
Translated reviews
C
Rating: 5 out of 5
Order processed quickly. Product as described. Very satisfied, I regained autonomy. It's rolling.
Translated reviews
M
Rating: 3 out of 5
Ultra fast delivery and well protected, I only give 3 stars because in my case I had to significantly modify my support (rack and luggage carrier) to be able to install the battery. I took the initiative to modify my bike, but I think a return would not have been a problem. After 8 hours of work, I am satisfied with my purchase and my assembly with modifications is almost undetectable. Before the order, I had asked for advice, a warning message would have been greatly appreciated.
Translated reviews
E
Rating: 1 out of 5
Only the carrier is to blame. The rest (site, order) is satisfactory.
Translated reviews
Y
Rating: 5 out of 5
Perfect
Translated reviews
W
Rating: 5 out of 5
I have received the bike battery well, well packaged and delivery date as agreed, the battery is perfectly the same color as my bike! I am very satisfied with it.
Translated reviews
S
Rating: 5 out of 5
Hello Really very satisfied, battery arrived very quickly, and everything matches perfectly, I recommend this very professional site
Translated reviews
K
Rating: 5 out of 5
Fast delivery, installation advice
Translated reviews
E
Rating: 5 out of 5
Excellent, super fast delivery
Translated reviews
J
Rating: 5 out of 5
Doctibike informed me very well. I am very satisfied, perfect battery for my bike. Doctibike informed me very well and very quickly. Arrived very quickly, super well packaged.
Translated reviews
M
Rating: 5 out of 5
Super fast delivery. Very well packaged product. Perfect!
Translated reviews
C
Rating: 5 out of 5
-
Translated reviews
A
Rating: 5 out of 5
Perfect top
Translated reviews
J
Rating: 5 out of 5
Very good service and delivery of the correct and fast order
Translated reviews
F
Rating: 5 out of 5
Perfect delivery
Translated reviews