Customer reviews of Doctibike

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 1 206 published reviews
5 1 085 90% 4 62 5% 3 22 2% 2 10 1% 1 27 2%

Summary of reviews

Doctibike consistently delivers fast and careful shipping, with many customers noting on-time delivery, well-packaged parcels, and products arriving as described. The store is praised for reliable order processing, accurate battery compatibility, and products meeting or exceeding expectations, including powerful batteries and flawless performance. Customers highlight professional and responsive service, clear delivery information, and efficient order handling, often accompanied by competitive pricing. Overall, the experience is characterized by quick processing, dependable delivery, and satisfaction with the product quality and packaging.

Reviews 1, 4 and 5 stars

Reset filters
D
David H.
Rating: 5 out of 5
following a purchase from 22/02/2026
Perfect! Arrived quickly. Functional with 50% battery. I recommend.
Translated reviews
O
Olivier D.
Rating: 5 out of 5
following a purchase from 21/02/2026
Competitive prices and very fast delivery at DPD pickup points. Recommended!
Translated reviews
J
Jean-pierre L.
Rating: 5 out of 5
following a purchase from 17/02/2026
Very good super
Translated reviews
A
Alain L.
Rating: 5 out of 5
following a purchase from 20/02/2026
My order meets my expectations. Super fast delivery. Impeccable.
Translated reviews
S
serge R.
Rating: 5 out of 5
following a purchase from 19/02/2026
Very well packaged. Received quickly and as ordered. I recommend this site.
Translated reviews
G
gilette L.
Rating: 5 out of 5
following a purchase from 19/02/2026
The package has arrived but not at home as planned.
Translated reviews
T
THIERRY B.
Rating: 5 out of 5
following a purchase from 19/02/2026
Battery compliant with the order and fast delivery
Translated reviews
B
Bernard L.
Rating: 5 out of 5
following a purchase from 18/02/2026
Thank you very much for the advice, exchanges, speed of delivery
Translated reviews
Q
Quentin L.
Rating: 4 out of 5
following a purchase from 16/02/2026
the battery arrived well with perfect packaging. However, I am surprised that the battery was not charged to 100%. We'll see how many kilometers I can cover with assistance. Initially, I could do about 100 km...
Translated reviews
C
Christian P.
Rating: 5 out of 5
following a purchase from 14/02/2026
Super
Translated reviews
A
Antonio G.
Rating: 5 out of 5
following a purchase from 12/02/2026
VERY PROFESSIONAL SELLER, THE ENTIRE PURCHASE PROCESS WAS PERFECT
Translated reviews
C
Christophe M.
Rating: 5 out of 5
following a purchase from 13/02/2026
Very good package but the bike still doesn't work
Translated reviews
G
gael J.
Rating: 5 out of 5
following a purchase from 13/02/2026
Super effective
Translated reviews
R
Romain S.
Rating: 5 out of 5
following a purchase from 12/02/2026
Very responsive to customer feedback
Translated reviews
P
Pierre L.
Rating: 5 out of 5
following a purchase from 12/02/2026
Everything was perfect from ordering to delivery perfect
Translated reviews
F
François M.
Rating: 5 out of 5
following a purchase from 07/02/2026
Hello, I was able to immediately put this refurbished battery into operation. It turns out that it is functional and compatible with my e-bike. I recommend the serious and efficient work of the customer service. P.S. I therefore have a non-working battery that could be recycled by your good care. How can I do that?
Translated reviews
E
ERIC C.
Rating: 5 out of 5
following a purchase from 10/02/2026
Quick and efficient pre-sales support. Product delivered within the announced deadlines. Thank you.
Translated reviews
D
Didier A.
Rating: 5 out of 5
following a purchase from 09/02/2026
The package very well packed fast delivery you are professionals Thank you
Translated reviews
E
ERIC F.
Rating: 4 out of 5
following a purchase from 09/02/2026
Very well, thank you very much
Translated reviews
S
STEPHANE D.
Rating: 5 out of 5
following a purchase from 06/02/2026
Competitive price, fast delivery, impeccable product I highly recommend
Translated reviews
B
Bruno F.
Rating: 5 out of 5
following a purchase from 06/02/2026
Fast delivery, phone exchanges completely satisfactory.
Translated reviews
V
Véronique V.
Rating: 5 out of 5
following a purchase from 07/02/2026
Very fast shipping following the order. Kudos for the highly appreciated efficiency!
Translated reviews
C
Christophe M.
Rating: 4 out of 5
following a purchase from 06/02/2026
.
Translated reviews
K
Klaus N.
Rating: 5 out of 5
following a purchase from 07/02/2026
very effective and 100% satisfied
Translated reviews
J
JEAN-MARC G.
Rating: 5 out of 5
following a purchase from 03/02/2026
Nothing to complain about, perfect
Translated reviews
J
Jean Paul N.
Rating: 5 out of 5
following a purchase from 26/01/2026
Good communication, fast shipping, fair price, everything is perfect
Translated reviews
M
Michel B.
Rating: 5 out of 5
following a purchase from 19/01/2026
Great delivery for renovation, return without any problem well before the announced deadline. Still to be tested given the weather, haven't had the opportunity yet.
Translated reviews
F
Francis B.
Rating: 5 out of 5
following a purchase from 03/02/2026
order processed very quickly, I received the battery the day after my order.
Translated reviews
F
Frédéric M.
Rating: 5 out of 5
following a purchase from 31/01/2026
Perfectly executed
Translated reviews
R
Rachel D.
Rating: 5 out of 5
following a purchase from 03/02/2026
Everything is fine, good advice!
Translated reviews
N
Norbert L.
Rating: 5 out of 5
following a purchase from 02/02/2026
Very good. Order as requested. Really fast delivery. Thank you.
Translated reviews
S
Sophie S.
Rating: 5 out of 5
following a purchase from 02/02/2026
I had been looking for a solution to my problem for months. Thank you Doctibike for the advice, efficiency, and speed. Everything is running smoothly again! Just to simplify, it would be good to recommend changing the charger when you change the battery. We could do everything at once.
Translated reviews
D
DIDIER D.
Rating: 5 out of 5
following a purchase from 02/02/2026
Quality package and compliant product
Translated reviews
F
Frédéric T.
Rating: 5 out of 5
following a purchase from 02/02/2026
Speed
Translated reviews
C
Corinne N.
Rating: 4 out of 5
following a purchase from 30/01/2026
Everything went perfectly. The battery is as described and was delivered within 3 days.
Translated reviews
M
Mercier M.
Rating: 5 out of 5
following a purchase from 29/01/2026
VERY GOOD
Translated reviews
M
MICHEL M.
Rating: 5 out of 5
following a purchase from 29/01/2026
Very fast delivery Fits perfectly to my bike
Translated reviews
S
Sandrine P.
Rating: 5 out of 5
following a purchase from 30/01/2026
Fast delivery and battery that works on my bike cheaper than offered by Intersport
Translated reviews
U
Ute S.
Rating: 5 out of 5
following a purchase from 29/01/2026
Very professional and fast delivery.
Translated reviews
U
Ufuk D.
Rating: 1 out of 5
following a purchase from 27/01/2026
Incorrect goods
Translated reviews
Response from Doctibike
Good day,

We sincerely regret to hear that your experience was not satisfactory.

Upon checking, it appears that the provided reference number for the charger matches the recommended model for your device. However, the data we have indicates that the malfunction is likely due to the battery and not the charger.

To quickly provide you with a suitable solution, we have tried to contact you multiple times, but unfortunately, we have not yet received a response from you.

Our customer service is of course at your disposal to further analyze the situation and find a satisfactory solution.

We remain available and hope to speak with you soon.
We use cookies for audience measurement and improving user experience.