Doctibike delivers extremely fast shipping and reliable delivery, with multiple mentions of parcels arriving quickly and on time, often in a matter of days and even within the same week. Customers highlight responsive, helpful service and clear communication from staff, including phone calls and swift email exchanges that provide explanations and additional information. The product quality and compatibility stand out, with batteries described as meeting expectations, matching descriptions, and working well on various bikes, along with careful packaging and straightforward assembly. Overall, customers repeatedly note smooth transactions, efficient processing, and trustworthy support from Doctibike.
Everything went well, the battery is more powerful compared to the original one but it fits and works perfectly, we'll see over time
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Alain M.
Rating: 5 out of 5
following a purchase from 17/07/2026
package well received and product that meets my expectations
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Pascal P.
Rating: 5 out of 5
following a purchase from 19/07/2026
Speed and serious packaging
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Pierluigi L.
Rating: 5 out of 5
following a purchase from 03/07/2026
Package arrived on time, very careful packaging. Thank you
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Piedad P.
Rating: 5 out of 5
following a purchase from 16/07/2026
I haven't tried it yet but it has arrived correctly
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Frédéric P.
Rating: 5 out of 5
following a purchase from 16/07/2026
Package received on time, battery impeccable, 100% satisfied, excellent price
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Maurice G.
Rating: 5 out of 5
following a purchase from 16/07/2026
Order processed very quickly the product fully meets my expectations and works perfectly
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Jean C.
Rating: 1 out of 5
following a purchase from 13/07/2026
I need to get back to you: I bought the charger you indicated to be compatible.... my bike battery does not charge with it (the old one had 4 pins and the one you sent me only has 3: does this have an impact?) After 300 € .......
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Response from Doctibike
Hello,
Thank you for contacting our customer service for any product complaints.