Doctibike consistently delivers fast, reliable service with quick processing and careful packaging, and customers appreciate the easy contact, personalized advice, and responsive support that helps them select the right battery. Many reviews highlight smooth, compliant deliveries and products that arrive as described and fit well with their bikes, often enabling immediate use and improved autonomy. The store shows strong reliability and professionalism, with several customers noting helpful pre-purchase guidance, thorough product information, and a seamless return experience when needed. Overall, the experience combines fast delivery, accurate product matching, and attentive customer service that supports confident purchases.
Hello. Following my order and the shipment to the nearest delivery location you provided, the problems began. The Ribot café bar does not work with DPD. My package has therefore remained stored at DPD Gerzat. Several emails have been sent to me certifying that it would be delivered to 166, Léon Blum street, in a grocery store, which has never been done. I had problems with the delivery person who assured me several times that the delivery point had refused my package, or that it would be delivered the next day. Delivery by DPD is of very poor quality. I waited several days to retrieve my purchase and my bike. Being under repair, I was therefore forced to walk... Best regards.
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Jean-Jacques B.
Rating: 5 out of 5
following a purchase from 01/04/2026
Everything is satisfactory
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Jos D.
Rating: 5 out of 5
following a purchase from 23/03/2026
Smooth service
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Aleš G.
Rating: 5 out of 5
following a purchase from 02/04/2026
I received the battery I ordered in Slovenia quite quickly. It's really appreciated that you also deliver to Slovenia. I am even more delighted to have received a battery for my 2019 electric bike, compatible with the Shimano system and originally from the Fit brand. You are among the few who have it in stock in the EU.
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Jean Michel S.
Rating: 4 out of 5
following a purchase from 03/04/2026
Very good reception of the product, contact with the company very good. The only issue is the lack of information to clip the battery onto the frame, you have to remove the lock cover, otherwise the battery does not clip on
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Société T.
Rating: 5 out of 5
following a purchase from 02/04/2026
Great service. Efficient and fast
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Jean B.
Rating: 5 out of 5
following a purchase from 01/04/2026
very satisfied with my order
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Fabien L.
Rating: 5 out of 5
following a purchase from 02/04/2026
Fast shipping +++
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Gerhard W.
Rating: 5 out of 5
following a purchase from 01/04/2026
Purchase without problems, fast delivery, impeccable packaging and, from what I have been able to judge so far, a product that works perfectly.
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Vivien G.
Rating: 5 out of 5
following a purchase from 31/03/2026
-
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Florian H.
Rating: 5 out of 5
following a purchase from 01/04/2026
Nickel
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Olivier R.
Rating: 5 out of 5
following a purchase from 29/03/2026
no problem, a customer service that works
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Sebastien T.
Rating: 5 out of 5
following a purchase from 20/03/2026
Listening and very good advice
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Marielle M.
Rating: 5 out of 5
following a purchase from 31/03/2026
Everything is perfect, the charger works well and fits my bike even though it's not the same brand, for a very reasonable price, and the delivery was super fast with good packaging. I was surprised by the quality of the service! I will carefully keep the contact details of this site for next time!!
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Jean Luc J.
Rating: 5 out of 5
following a purchase from 30/03/2026
Perfectly responds to my order and my needs
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Freddy K.
Rating: 5 out of 5
following a purchase from 30/03/2026
fast delivery and hand delivery unlike other couriers
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Philippe L.
Rating: 5 out of 5
following a purchase from 29/03/2026
Received quickly, the assembly is very simple and the locking of my battery works very well.
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Cedric C.
Rating: 5 out of 5
following a purchase from 27/03/2026
Article in accordance with my order and delivered quickly.
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Patrick V.
Rating: 5 out of 5
following a purchase from 27/03/2026
Perfect
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Miguel M.
Rating: 4 out of 5
following a purchase from 18/03/2026
Advice, efficiency and speed! E-bike battery ordered and received in less than 5 days. Customer service available and responsive to my questions. Pleasantly satisfied with this brand that I recommend.
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Martine S.
Rating: 4 out of 5
following a purchase from 25/03/2026
Battery, not compatible. (defect) But very fast shipping, and good after-sales service.
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Régine D.
Rating: 5 out of 5
following a purchase from 20/03/2026
Nothing to say. Everything is perfect
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Serge D.
Rating: 5 out of 5
following a purchase from 14/03/2026
Very good
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Régis L.
Rating: 5 out of 5
following a purchase from 26/03/2026
perfect
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Christian L.
Rating: 5 out of 5
following a purchase from 25/03/2026
Excellent
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Marie-Andrée R.
Rating: 5 out of 5
following a purchase from 25/03/2026
Battery arrived 3-4 days after the order... but the carrier was not great / information provided was contradictory... company DPD to whom I also mentioned my dissatisfaction...
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Bernard M.
Rating: 5 out of 5
following a purchase from 23/03/2026
Hello. Received on time. Very good welcome from you.
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Michel B.
Rating: 5 out of 5
following a purchase from 24/03/2026
Very good
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Jean Marie S.
Rating: 5 out of 5
following a purchase from 24/03/2026
Fast delivery, product as described, I recommend
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Brigitte D.
Rating: 5 out of 5
following a purchase from 25/03/2026
Super battery, very fast delivery, thank you for the service
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Sylvie P.
Rating: 5 out of 5
following a purchase from 16/03/2026
Reasonable prices, fast shipping, well-protected package
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Candice V.
Rating: 5 out of 5
following a purchase from 21/03/2026
Fast shipping. Product as described.
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Jean Pierre D.
Rating: 5 out of 5
following a purchase from 23/03/2026
Very good. I recommend.
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Pascale V.
Rating: 5 out of 5
following a purchase from 24/03/2026
Very good
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Patrick G.
Rating: 3 out of 5
following a purchase from 23/03/2026
Refurbished battery ok DPD (Nice) falsely claimed to have attempted a home delivery to justify a drop-off at a relay. AVOID DPD!
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Michel T.
Rating: 5 out of 5
following a purchase from 23/03/2026
Identical battery in dimensions, works perfectly and fast delivery, thank you
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Dominique R.
Rating: 5 out of 5
following a purchase from 21/03/2026
Fast and efficient
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Lionnel V.
Rating: 5 out of 5
following a purchase from 22/03/2026
Accuracy of the ordered product and very fast delivery. Thank you
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Denis B.
Rating: 5 out of 5
following a purchase from 21/03/2026
currently very satisfied; but I haven't driven many km with this refurbished battery. We'll see later with the following km.
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Société S.
Rating: 5 out of 5
following a purchase from 20/03/2026
Very good advice with speed!
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