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A
Rating: 5 out of 5
Reactive and Pro
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Customer reviews of Doctibike
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 1 457 published reviews
Summary of reviews
Doctibike consistently delivers fast, reliable service with quick processing and careful packaging, and customers appreciate the easy contact, personalized advice, and responsive support that helps them select the right battery. Many reviews highlight smooth, compliant deliveries and products that arrive as described and fit well with their bikes, often enabling immediate use and improved autonomy. The store shows strong reliability and professionalism, with several customers noting helpful pre-purchase guidance, thorough product information, and a seamless return experience when needed. Overall, the experience combines fast delivery, accurate product matching, and attentive customer service that supports confident purchases.
Reviews 2, 3 and 5 stars
Reset filtersR
Rating: 5 out of 5
TOP everything and super fast delivering!
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J
Rating: 5 out of 5
Very serious company. 2nd battery ordered 1 year apart. We dealt with the same very professional and competent person. Answered all our questions, which were numerous, before our 1st purchase. For the 2nd purchase, the product was not available but we had a delivery time indicated. The delivery actually took place earlier. The tests correspond to the indications. We are very satisfied and recommend this company to everyone.
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O
Rating: 5 out of 5
Easy site - fast ordering and delivery. No problems encountered. I recommend
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D
Rating: 5 out of 5
super ad hoc advice ultra fast delivery. I "found" my bike and I'm enjoying it to the fullest I've already recommended you thank you
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S
Rating: 5 out of 5
perfect
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R
Rating: 5 out of 5
Product meets my expectations. Fast delivery. Recommended site.
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P
Rating: 5 out of 5
Everything is great
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D
Rating: 5 out of 5
Perfect. Delivered in 24 hours
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S
Rating: 5 out of 5
well done
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D
Rating: 5 out of 5
Everything went well, nothing to complain about
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M
Rating: 5 out of 5
perfect, moreover the material arrived much earlier than announced, at a perfectly competitive price. I can only recommend this merchant
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C
Rating: 5 out of 5
Excellent
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F
Rating: 5 out of 5
Package received on time, very good packaging, very serious Thank you
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V
Rating: 5 out of 5
very serious, I recommend the site, they contacted by email several times and responded within the day and very well advised very fast delivery time
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C
Rating: 5 out of 5
good advice, good products. to recommend
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A
Rating: 5 out of 5
A little more scratches on the battery than expected but apart from that very good experience and fast delivery, the battery arriving fully charged is a nice detail
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V
Rating: 5 out of 5
very good
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F
Rating: 5 out of 5
very good advice staff. Very fast and compliant shipping. I recommend.
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D
Rating: 5 out of 5
Excellent experience at all stages
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F
Rating: 5 out of 5
Fast delivery. Perfect quality.
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S
Rating: 5 out of 5
The delivery time was quite long, but the battery fits and works perfectly! The advice was great too! Thank you very much!
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A
Rating: 5 out of 5
Super contact, very friendly, very well informed and top delivery. I recommend
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A
Rating: 5 out of 5
perfect
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M
Rating: 5 out of 5
Everything went well. Deadlines respected
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R
Rating: 5 out of 5
Super effective. Thank you.
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E
Rating: 5 out of 5
Very happy with the order.
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J
Rating: 5 out of 5
no problem
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J
Rating: 5 out of 5
Everything is correct....
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F
Rating: 5 out of 5
Everything is fine as described
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J
Rating: 5 out of 5
The battery completely meets our expectations. Very well packaged battery. Very very fast delivery in 2 days.
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S
Rating: 5 out of 5
clear site and fast delivery
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R
Rating: 5 out of 5
Perfect battery, fast shipping, I would lower the free shipping threshold to 330€.
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S
Rating: 5 out of 5
Impeccable, nothing to say, responsible and attentive is available. Order received quickly and functional material all good.
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F
Rating: 5 out of 5
Nothing to say: everything is in accordance with expectations. Thank you
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S
Rating: 5 out of 5
Quick response from the technician for the choice of the compatible battery for my bike and efficient processing of the order. Thank you to the whole team. David
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D
Rating: 2 out of 5
A small annoying point about my battery. It does not fit perfectly in its place. Too bad
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Response from Doctibike
Hello,
Thank you for taking the time to share your feedback, even though we regret to learn that you are experiencing this adjustment issue.
Upon verification, this is indeed an isolated manufacturing defect in this series and not a compatibility error with your bike. Rest assured: our after-sales service (SAV) is already in direct contact with the manufacturer to follow up on your case and provide you with a solution quickly.
An important reminder:
This platform is a rating space intended to share your overall experience. It does not allow us to effectively handle technical complaints. For any after-sales service requests, case follow-ups, or technical issues, please contact our team directly by email at the following address: [email protected].
We are doing everything we can to resolve this situation as quickly as possible and thank you for your patience.
The Doctibike team.
Thank you for taking the time to share your feedback, even though we regret to learn that you are experiencing this adjustment issue.
Upon verification, this is indeed an isolated manufacturing defect in this series and not a compatibility error with your bike. Rest assured: our after-sales service (SAV) is already in direct contact with the manufacturer to follow up on your case and provide you with a solution quickly.
An important reminder:
This platform is a rating space intended to share your overall experience. It does not allow us to effectively handle technical complaints. For any after-sales service requests, case follow-ups, or technical issues, please contact our team directly by email at the following address: [email protected].
We are doing everything we can to resolve this situation as quickly as possible and thank you for your patience.
The Doctibike team.
L
Rating: 5 out of 5
Great site, fast and with convenient prices and products consistent with the descriptions.
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G
Rating: 5 out of 5
Everything went well. Good battery with capacity. Thank you again
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N
Rating: 5 out of 5
Very happy and satisfied to have ordered from Doctibike. For my search, they were really the best on the market! Honestly, thank you
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