Doctibike consistently delivers fast and careful shipping, with many customers noting on-time delivery, well-packaged parcels, and products arriving as described. The store is praised for reliable order processing, accurate battery compatibility, and products meeting or exceeding expectations, including powerful batteries and flawless performance. Customers highlight professional and responsive service, clear delivery information, and efficient order handling, often accompanied by competitive pricing. Overall, the experience is characterized by quick processing, dependable delivery, and satisfaction with the product quality and packaging.
The battery seems to work when I drive. But I charged it completely. And it stayed on, blinking. While the charger had become cold again. On my previous battery, when charged, it would turn off. And would only turn on if I pressed to see if the charge was complete. Is it serious? Is it normal?
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JACQUES W.
Rating: 5 out of 5
following a purchase from 25/02/2026
Perfect, it works, fast shipping and good communication, see you later
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hakim F.
Rating: 5 out of 5
following a purchase from 25/02/2026
Hello quick, and I have received my item
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Gael H.
Rating: 5 out of 5
following a purchase from 25/02/2026
super!
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Brigitte C.
Rating: 5 out of 5
following a purchase from 24/02/2026
Very fast delivery good advice Very satisfied
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Luigi C.
Rating: 5 out of 5
following a purchase from 24/02/2026
Excellent service. Quality and speed of delivery. Highly recommended.
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Francette J.
Rating: 5 out of 5
following a purchase from 24/02/2026
Well advised by Malo. He asks for photos and information about the bike to find the right charger. Very happy when all the LEDs lit up. Perfect.
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Sylvie M.
Rating: 5 out of 5
following a purchase from 18/02/2026
Hello Very satisfied with my order, it was supposed to take between 3 to 4 weeks and it took a week Very happy
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Jean-François B.
Rating: 5 out of 5
following a purchase from 23/02/2026
Very good advice and fast delivery.
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Albert D.
Rating: 5 out of 5
following a purchase from 13/02/2026
Great, clear information and fast delivery.
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David H.
Rating: 5 out of 5
following a purchase from 22/02/2026
Perfect! Arrived quickly. Functional with 50% battery. I recommend.
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Olivier D.
Rating: 5 out of 5
following a purchase from 21/02/2026
Competitive prices and very fast delivery at DPD pickup points. Recommended!
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Jean-pierre L.
Rating: 5 out of 5
following a purchase from 17/02/2026
Very good super
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Alain L.
Rating: 5 out of 5
following a purchase from 20/02/2026
My order meets my expectations. Super fast delivery. Impeccable.
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serge R.
Rating: 5 out of 5
following a purchase from 19/02/2026
Very well packaged. Received quickly and as ordered. I recommend this site.
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gilette L.
Rating: 5 out of 5
following a purchase from 19/02/2026
The package has arrived but not at home as planned.
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THIERRY B.
Rating: 5 out of 5
following a purchase from 19/02/2026
Battery compliant with the order and fast delivery
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Bernard L.
Rating: 5 out of 5
following a purchase from 18/02/2026
Thank you very much for the advice, exchanges, speed of delivery
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Christian P.
Rating: 5 out of 5
following a purchase from 14/02/2026
Super
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Antonio G.
Rating: 5 out of 5
following a purchase from 12/02/2026
VERY PROFESSIONAL SELLER, THE ENTIRE PURCHASE PROCESS WAS PERFECT
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Christophe M.
Rating: 5 out of 5
following a purchase from 13/02/2026
Very good package but the bike still doesn't work
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gael J.
Rating: 5 out of 5
following a purchase from 13/02/2026
Super effective
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Jérémie B.
Rating: 3 out of 5
following a purchase from 11/11/2025
A lot of waiting and little information. The product seems okay.
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Romain S.
Rating: 5 out of 5
following a purchase from 12/02/2026
Very responsive to customer feedback
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Pierre L.
Rating: 5 out of 5
following a purchase from 12/02/2026
Everything was perfect from ordering to delivery perfect
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François M.
Rating: 5 out of 5
following a purchase from 07/02/2026
Hello, I was able to immediately put this refurbished battery into operation. It turns out that it is functional and compatible with my e-bike. I recommend the serious and efficient work of the customer service. P.S. I therefore have a non-working battery that could be recycled by your good care. How can I do that?
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ERIC C.
Rating: 5 out of 5
following a purchase from 10/02/2026
Quick and efficient pre-sales support. Product delivered within the announced deadlines. Thank you.
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clement D.
Rating: 2 out of 5
following a purchase from 01/02/2026
Customer service and sending system very efficient, but their Diagnosis turns out to be false
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Response from Doctibike
Hello,
Following the receipt of your battery in our workshop, two complete tests were carried out by our technicians. The results revealed no anomalies and the battery was confirmed to be fully functional with a slight loss of autonomy observed.
As indicated during our email exchanges, it is therefore very likely that the malfunction comes from another element of the bike rather than the battery itself.
Best regards.
C
Créteur R.
Rating: 3 out of 5
following a purchase from 09/02/2026
Very good
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Didier A.
Rating: 5 out of 5
following a purchase from 09/02/2026
The package very well packed fast delivery you are professionals Thank you
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STEPHANE D.
Rating: 5 out of 5
following a purchase from 06/02/2026
Competitive price, fast delivery, impeccable product I highly recommend
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Bruno F.
Rating: 5 out of 5
following a purchase from 06/02/2026
Fast delivery, phone exchanges completely satisfactory.
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Véronique V.
Rating: 5 out of 5
following a purchase from 07/02/2026
Very fast shipping following the order. Kudos for the highly appreciated efficiency!
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Klaus N.
Rating: 5 out of 5
following a purchase from 07/02/2026
very effective and 100% satisfied
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JEAN-MARC G.
Rating: 5 out of 5
following a purchase from 03/02/2026
Nothing to complain about, perfect
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Jean Paul N.
Rating: 5 out of 5
following a purchase from 26/01/2026
Good communication, fast shipping, fair price, everything is perfect
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Michel B.
Rating: 5 out of 5
following a purchase from 19/01/2026
Great delivery for renovation, return without any problem well before the announced deadline. Still to be tested given the weather, haven't had the opportunity yet.
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Francis B.
Rating: 5 out of 5
following a purchase from 03/02/2026
order processed very quickly, I received the battery the day after my order.
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Frédéric M.
Rating: 5 out of 5
following a purchase from 31/01/2026
Perfectly executed
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Rachel D.
Rating: 5 out of 5
following a purchase from 03/02/2026
Everything is fine, good advice!
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