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E
Rating: 5 out of 5
Very good, fast and efficient
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Customer reviews of Doctibike
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 1 358 published reviews
Summary of reviews
Doctibike delivers extremely fast shipping and reliable delivery, with multiple mentions of parcels arriving quickly and on time, often in a matter of days and even within the same week. Customers highlight responsive, helpful service and clear communication from staff, including phone calls and swift email exchanges that provide explanations and additional information. The product quality and compatibility stand out, with batteries described as meeting expectations, matching descriptions, and working well on various bikes, along with careful packaging and straightforward assembly. Overall, customers repeatedly note smooth transactions, efficient processing, and trustworthy support from Doctibike.
Reviews 2, 3 and 5 stars
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Rating: 5 out of 5
TB
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I
Rating: 5 out of 5
Compliant part
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L
Rating: 5 out of 5
Free and fast delivery
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A
Rating: 5 out of 5
Very good for now. Thank you very much.
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J
Rating: 5 out of 5
Very happy, quickly done, thank you
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B
Rating: 5 out of 5
Battery for e-bikes delivered very quickly. Very good condition and a fair price. I can only recommend the shop.
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R
Rating: 5 out of 5
Very professional before the order: thanks to photos, the correct battery references were defined by Doctibike. Delivery times were respected. Good order and delivery tracking. They are very professional and the prices are interesting. I recommend this company.
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J
Rating: 5 out of 5
Perfectly compatible
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P
Rating: 5 out of 5
Impeccable, order and return as well as refund
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J
Rating: 5 out of 5
Immediate processing of the order and delivery within 48 hours ... Perfect
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A
Rating: 5 out of 5
fast shipping, product as described.
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J
Rating: 5 out of 5
We ordered a bike battery. The order was delivered quickly. Serious site. The battery works very well. I recommend it.
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L
Rating: 5 out of 5
Fast and precise
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C
Rating: 5 out of 5
Ease of ordering and fast service
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I
Rating: 5 out of 5
I am very pleased to have learned about your site. My dealer could not have my battery for 4 months, thanks to you, I received it in 3 days. I highly recommend you.
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K
Rating: 5 out of 5
Very fast and serious
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C
Rating: 5 out of 5
Friendly telephone receptionist, clear and well-made site, delivery on time
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F
Rating: 5 out of 5
Very good site I bought a charger for my bike. I immediately found the right reference because the bike model was indicated as compatible with this charger.
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R
Rating: 5 out of 5
Hello. The battery arrived defective, and only charges 4 lines,
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L
Rating: 5 out of 5
good
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F
Rating: 5 out of 5
Good
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L
Rating: 5 out of 5
Battery compliant but haven't tried the bike with the current heat
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P
Rating: 5 out of 5
Satisfied
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P
Rating: 5 out of 5
Very satisfied with the order process and the battery
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J
Rating: 5 out of 5
Staff listening to the customer, good information, response and purchase made in a short time, I recommend.
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S
Rating: 5 out of 5
5
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P
Rating: 5 out of 5
excellent
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T
Rating: 5 out of 5
Listening, appropriate advice, effectiveness, speed of service.
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A
Rating: 5 out of 5
very good
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J
Rating: 5 out of 5
There was a delay but it was due to specifics on my side, otherwise it's perfect on the customer support side, accessible and responsive.
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E
Rating: 5 out of 5
Perfect from A to Z
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M
Rating: 5 out of 5
Listening, speed, kindness...
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F
Rating: 2 out of 5
Very disappointed, I was sent the wrong battery, fortunately I was refunded
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S
Rating: 5 out of 5
Ras
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P
Rating: 5 out of 5
Everything went well!
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S
Rating: 5 out of 5
Very good. Fast and efficient. Despite perfect packaging, the battery arrived turned on and slightly discharged. But nothing to complain about. The material is perfect!
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C
Rating: 5 out of 5
Fast shipping in less than 48 hours and secure despite the heat.
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M
Rating: 5 out of 5
Everything is perfect. Battery installed and bicycle working!
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N
Rating: 5 out of 5
Received on the indicated date. Kind driver available to deliver the package.
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