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P
Rating: 5 out of 5
Very satisfied with the service in general.
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Customer reviews of Doctibike
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 1 457 published reviews
Summary of reviews
Doctibike consistently delivers fast, reliable service with quick processing and careful packaging, and customers appreciate the easy contact, personalized advice, and responsive support that helps them select the right battery. Many reviews highlight smooth, compliant deliveries and products that arrive as described and fit well with their bikes, often enabling immediate use and improved autonomy. The store shows strong reliability and professionalism, with several customers noting helpful pre-purchase guidance, thorough product information, and a seamless return experience when needed. Overall, the experience combines fast delivery, accurate product matching, and attentive customer service that supports confident purchases.
Reviews 2, 4 and 5 stars
Reset filtersH
Rating: 5 out of 5
Hello It should be noted that very few companies are listening like you do. Communication with the client goes in their direction for the choice of product. Thank you sincerely for my purchase which thanks to you was able to happen. Jm Hurstel
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J
Rating: 5 out of 5
interesting price, no problem
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J
Rating: 5 out of 5
Fast delivery
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M
Rating: 5 out of 5
Deadlines respected and engine that works. I am very attached to the circular economy, and in this context, could you take back the defective engine to repair it and prevent it from ending up in a landfill? Thank you in advance.
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H
Rating: 5 out of 5
All good, good goods
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D
Rating: 5 out of 5
I am happy because the new battery is more compact and lighter than the old one
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V
Rating: 5 out of 5
Good service. Satisfied.
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J
Rating: 5 out of 5
Good
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G
Rating: 5 out of 5
Received the battery as scheduled, I also want to congratulate you on your professionalism, availability, and seriousness (more than 5 stars) good job to all the staff Giovanni
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C
Rating: 5 out of 5
It was perfect, nothing to say
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P
Rating: 4 out of 5
very sought-after professionals, who still manage to be attentive to their client
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P
Rating: 5 out of 5
This is the third time I order from you, I have always received my answers quickly by email or by phone. For the last order, speed and shipping with secure packaging. Okay for me.
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J
Rating: 5 out of 5
Service, information and purchase very satisfactory. Thank you
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G
Rating: 5 out of 5
Very Good Responsiveness
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M
Rating: 5 out of 5
Delivery perfect and deadline respected
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A
Rating: 5 out of 5
Good
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D
Rating: 5 out of 5
Deadlines met, compliant material, small registration issue quickly resolved. Site to recommend.
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M
Rating: 5 out of 5
Perfect
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B
Rating: 5 out of 5
Very fast order. I recommend this site
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R
Rating: 5 out of 5
Perfect!
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D
Rating: 5 out of 5
Super punctuality
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C
Rating: 5 out of 5
Perfectly compatible battery.
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C
Rating: 5 out of 5
Everything is perfect
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M
Rating: 5 out of 5
Everything is perfect!
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M
Rating: 5 out of 5
I received my order well protected quickly
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C
Rating: 5 out of 5
Fast corresponds to the perfect order
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T
Rating: 5 out of 5
Very good
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E
Rating: 5 out of 5
Super fast
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D
Rating: 5 out of 5
Perfect!
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J
Rating: 5 out of 5
Battery suitable for the bike, very good. It's a shame that there is no proposal to take back the old battery, which had only traveled 37 km!
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G
Rating: 5 out of 5
Good experience
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P
Rating: 5 out of 5
nickel
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F
Rating: 4 out of 5
Satisfied
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L
Rating: 4 out of 5
Surprised that it happened so quickly. We were told 8 to 10 days.
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F
Rating: 5 out of 5
Compliant battery Works very well
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J
Rating: 5 out of 5
Everything is satisfactory
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J
Rating: 5 out of 5
Smooth service
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A
Rating: 5 out of 5
I received the battery I ordered in Slovenia quite quickly. It's really appreciated that you also deliver to Slovenia. I am even more delighted to have received a battery for my 2019 electric bike, compatible with the Shimano system and originally from the Fit brand. You are among the few who have it in stock in the EU.
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J
Rating: 4 out of 5
Very good reception of the product, contact with the company very good. The only issue is the lack of information to clip the battery onto the frame, you have to remove the lock cover, otherwise the battery does not clip on
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