English 
R
Rating: 5 out of 5
Super effective. Thank you.
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Customer reviews of Doctibike
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 1 205 published reviews
Summary of reviews
Doctibike consistently delivers fast and careful shipping, with many customers noting on-time delivery, well-packaged parcels, and products arriving as described. The store is praised for reliable order processing, accurate battery compatibility, and products meeting or exceeding expectations, including powerful batteries and flawless performance. Customers highlight professional and responsive service, clear delivery information, and efficient order handling, often accompanied by competitive pricing. Overall, the experience is characterized by quick processing, dependable delivery, and satisfaction with the product quality and packaging.
Reviews 2, 4 and 5 stars
Reset filtersE
Rating: 5 out of 5
Very happy with the order.
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J
Rating: 5 out of 5
no problem
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J
Rating: 5 out of 5
Everything is correct....
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F
Rating: 5 out of 5
Everything is fine as described
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J
Rating: 5 out of 5
The battery completely meets our expectations. Very well packaged battery. Very very fast delivery in 2 days.
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J
Rating: 4 out of 5
Material compliant and received on time. Victim of a lack of seriousness from the carrier DPD who delivers wherever they want, to the place that suits them. Effective corrective action from Doctibike.
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S
Rating: 5 out of 5
clear site and fast delivery
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R
Rating: 5 out of 5
Perfect battery, fast shipping, I would lower the free shipping threshold to 330€.
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S
Rating: 5 out of 5
Impeccable, nothing to say, responsible and attentive is available. Order received quickly and functional material all good.
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F
Rating: 5 out of 5
Nothing to say: everything is in accordance with expectations. Thank you
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S
Rating: 5 out of 5
Quick response from the technician for the choice of the compatible battery for my bike and efficient processing of the order. Thank you to the whole team. David
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D
Rating: 2 out of 5
A small annoying point about my battery. It does not fit perfectly in its place. Too bad
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Response from Doctibike
Hello,
Thank you for taking the time to share your feedback, even though we regret to learn that you are experiencing this adjustment issue.
Upon verification, this is indeed an isolated manufacturing defect in this series and not a compatibility error with your bike. Rest assured: our after-sales service (SAV) is already in direct contact with the manufacturer to follow up on your case and provide you with a solution quickly.
An important reminder:
This platform is a rating space intended to share your overall experience. It does not allow us to effectively handle technical complaints. For any after-sales service requests, case follow-ups, or technical issues, please contact our team directly by email at the following address: [email protected].
We are doing everything we can to resolve this situation as quickly as possible and thank you for your patience.
The Doctibike team.
Thank you for taking the time to share your feedback, even though we regret to learn that you are experiencing this adjustment issue.
Upon verification, this is indeed an isolated manufacturing defect in this series and not a compatibility error with your bike. Rest assured: our after-sales service (SAV) is already in direct contact with the manufacturer to follow up on your case and provide you with a solution quickly.
An important reminder:
This platform is a rating space intended to share your overall experience. It does not allow us to effectively handle technical complaints. For any after-sales service requests, case follow-ups, or technical issues, please contact our team directly by email at the following address: [email protected].
We are doing everything we can to resolve this situation as quickly as possible and thank you for your patience.
The Doctibike team.
L
Rating: 5 out of 5
Great site, fast and with convenient prices and products consistent with the descriptions.
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G
Rating: 5 out of 5
Everything went well. Good battery with capacity. Thank you again
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N
Rating: 5 out of 5
Very happy and satisfied to have ordered from Doctibike. For my search, they were really the best on the market! Honestly, thank you
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P
Rating: 5 out of 5
On-time delivery. Product ok
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R
Rating: 5 out of 5
respected deadlines and compliant order
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P
Rating: 5 out of 5
Product shipped on time as promised. I was looking for this battery on other sites but never found it, often I was told it no longer existed. Thanks to Doctibike, I managed to find it. Pure happiness. Product similar to the original. Thank you Doctibike. I recommend.
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S
Rating: 5 out of 5
Great service, fast.
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J
Rating: 5 out of 5
Nickel battery. Everything was perfect despite a small delivery delay due to a stock shortage. Recommended site. THANK YOU!!!
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S
Rating: 5 out of 5
Ras
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J
Rating: 5 out of 5
Very good
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M
Rating: 5 out of 5
Impeccable service. Thoughtful advice, fast and compliant delivery! I can ride my bike again for my greatest pleasure. Thank you
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O
Rating: 5 out of 5
I received my order very quickly it was perfect
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M
Rating: 5 out of 5
PERFECT
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C
Rating: 2 out of 5
I ordered a Bosch battery frame for my mountain bike. The phone exchanges were cordial and the shipping was quick and careful. Upon receiving the battery, it was manufactured on 02/26/2023. That's more than 3 years before its delivery... the seller tells me that it doesn't matter, but if I want a refund, I have to return it at my expense... I feel like I'm emptying the stocks at a good price. Too bad.
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Response from Doctibike
Hello,
Thank you very much for your warm feedback regarding the responsiveness and quality of our customer service! We are delighted to have been able to assist you.
To definitively dispel any doubts regarding your battery, we want to reassure you: your product is completely new and was indeed manufactured in 2026.
As we mentioned during our exchanges, the display on the battery uses an
Thank you very much for your warm feedback regarding the responsiveness and quality of our customer service! We are delighted to have been able to assist you.
To definitively dispel any doubts regarding your battery, we want to reassure you: your product is completely new and was indeed manufactured in 2026.
As we mentioned during our exchanges, the display on the battery uses an
F
Rating: 5 out of 5
Product conforms to the order, immediate delivery, the ordered battery was really in stock, very interesting price, it definitely deserves the 5 stars
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G
Rating: 5 out of 5
Serious company, immediate delivery, ordered the same day and delivered the next day at a pickup point. It couldn't be better. The product is in accordance with the order and the description on the Doctibike site. I recommend.
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J
Rating: 5 out of 5
Contact is really very easy whether by email or by phone (which is rare these days). Well done! On the order and delivery side: five-star quality service.
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A
Rating: 5 out of 5
Perfect
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S
Rating: 5 out of 5
Perfect. Very fast shipping and competitive prices.
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B
Rating: 5 out of 5
Perfect
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S
Rating: 5 out of 5
1st experience at the top, reactive and fast delivery
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J
Rating: 5 out of 5
Good repair and in a short time. I am satisfied. J.MARIEL
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P
Rating: 5 out of 5
Very good
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R
Rating: 5 out of 5
Everything is fine, I trust the three-year warranty of the purchased battery
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P
Rating: 4 out of 5
Well received. Seems to work on my Nakamura E-cliff. Too bad it's not cheaper.
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J
Rating: 4 out of 5
Unbeatable price, super fast shipping. The only downside is the theoretical range (190 kms for my original battery) 177 for the one received
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S
Rating: 5 out of 5
Perfect
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