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J
Rating: 5 out of 5
Nickel battery. Everything was perfect despite a small delivery delay due to a stock shortage. Recommended site. THANK YOU!!!
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Customer reviews of Doctibike
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 1 456 published reviews
Summary of reviews
Doctibike consistently delivers fast, reliable service with quick processing and careful packaging, and customers appreciate the easy contact, personalized advice, and responsive support that helps them select the right battery. Many reviews highlight smooth, compliant deliveries and products that arrive as described and fit well with their bikes, often enabling immediate use and improved autonomy. The store shows strong reliability and professionalism, with several customers noting helpful pre-purchase guidance, thorough product information, and a seamless return experience when needed. Overall, the experience combines fast delivery, accurate product matching, and attentive customer service that supports confident purchases.
Reviews 2 and 5 stars
Reset filtersS
Rating: 5 out of 5
Ras
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J
Rating: 5 out of 5
Very good
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M
Rating: 5 out of 5
Impeccable service. Thoughtful advice, fast and compliant delivery! I can ride my bike again for my greatest pleasure. Thank you
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O
Rating: 5 out of 5
I received my order very quickly it was perfect
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M
Rating: 5 out of 5
PERFECT
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C
Rating: 2 out of 5
I ordered a Bosch battery frame for my mountain bike. The phone exchanges were cordial and the shipping was quick and careful. Upon receiving the battery, it was manufactured on 02/26/2023. That's more than 3 years before its delivery... the seller tells me that it doesn't matter, but if I want a refund, I have to return it at my expense... I feel like I'm emptying the stocks at a good price. Too bad.
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Response from Doctibike
Hello,
Thank you very much for your warm feedback regarding the responsiveness and quality of our customer service! We are delighted to have been able to assist you.
To definitively dispel any doubts regarding your battery, we want to reassure you: your product is completely new and was indeed manufactured in 2026.
As we mentioned during our exchanges, the display on the battery uses an
Thank you very much for your warm feedback regarding the responsiveness and quality of our customer service! We are delighted to have been able to assist you.
To definitively dispel any doubts regarding your battery, we want to reassure you: your product is completely new and was indeed manufactured in 2026.
As we mentioned during our exchanges, the display on the battery uses an
F
Rating: 5 out of 5
Product conforms to the order, immediate delivery, the ordered battery was really in stock, very interesting price, it definitely deserves the 5 stars
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G
Rating: 5 out of 5
Serious company, immediate delivery, ordered the same day and delivered the next day at a pickup point. It couldn't be better. The product is in accordance with the order and the description on the Doctibike site. I recommend.
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J
Rating: 5 out of 5
Contact is really very easy whether by email or by phone (which is rare these days). Well done! On the order and delivery side: five-star quality service.
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A
Rating: 5 out of 5
Perfect
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S
Rating: 5 out of 5
Perfect. Very fast shipping and competitive prices.
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B
Rating: 5 out of 5
Perfect
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S
Rating: 5 out of 5
1st experience at the top, reactive and fast delivery
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J
Rating: 5 out of 5
Good repair and in a short time. I am satisfied. J.MARIEL
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P
Rating: 5 out of 5
Very good
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R
Rating: 5 out of 5
Everything is fine, I trust the three-year warranty of the purchased battery
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S
Rating: 5 out of 5
Perfect
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J
Rating: 5 out of 5
very good
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E
Rating: 5 out of 5
Well received, product conforms to the order, everything is perfect
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C
Rating: 5 out of 5
Very fast delivery, everything is great
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L
Rating: 5 out of 5
Very satisfied, perfect product and fast delivery
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E
Rating: 5 out of 5
Very satisfied with the site, order taken into account very quickly, delivery respecting the announced deadlines, battery operational very quickly
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J
Rating: 5 out of 5
Great, thank you very fast delivery, very well packaged, perfect
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M
Rating: 5 out of 5
Super fast received my order. Battery works great. And that for a price that makes you happy. Martin van Buuren.
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R
Rating: 5 out of 5
On time in delivery.
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F
Rating: 5 out of 5
Impeccable delivery, everything is perfect
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C
Rating: 5 out of 5
everything works very well I recommend
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S
Rating: 5 out of 5
Very handy to be able to find compatible batteries for old bikes!
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T
Rating: 5 out of 5
Very fast and very efficient.
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S
Rating: 5 out of 5
Best value for money!
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P
Rating: 5 out of 5
Very happy with my purchase. Replaces my old Giant battery perfectly for a budget at least twice cheaper! To see over time.
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F
Rating: 5 out of 5
Order well received and nothing particular to report. A manual would be welcome for the operation and maintenance of the battery
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L
Rating: 5 out of 5
Fast and compliant delivery
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A
Rating: 5 out of 5
Super nothing to say thank you
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M
Rating: 5 out of 5
Fast shipping, product as ordered, perfect!
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K
Rating: 5 out of 5
Perfect, fast delivery
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V
Rating: 5 out of 5
The order arrived very quickly and everything was in order.
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M
Rating: 5 out of 5
very fast delivery. package very well packed. I found my bike thank you. I recommend your site
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J
Rating: 5 out of 5
Very good despite a slightly long delivery wait. I recommend
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