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A
Rating: 5 out of 5
My order meets my expectations. Super fast delivery. Impeccable.
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Customer reviews of Doctibike
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 1 457 published reviews
Summary of reviews
Doctibike consistently delivers fast, reliable service with quick processing and careful packaging, and customers appreciate the easy contact, personalized advice, and responsive support that helps them select the right battery. Many reviews highlight smooth, compliant deliveries and products that arrive as described and fit well with their bikes, often enabling immediate use and improved autonomy. The store shows strong reliability and professionalism, with several customers noting helpful pre-purchase guidance, thorough product information, and a seamless return experience when needed. Overall, the experience combines fast delivery, accurate product matching, and attentive customer service that supports confident purchases.
Reviews 2 and 5 stars
Reset filtersS
Rating: 5 out of 5
Very well packaged. Received quickly and as ordered. I recommend this site.
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G
Rating: 5 out of 5
The package has arrived but not at home as planned.
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T
Rating: 5 out of 5
Battery compliant with the order and fast delivery
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B
Rating: 5 out of 5
Thank you very much for the advice, exchanges, speed of delivery
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C
Rating: 5 out of 5
Super
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A
Rating: 5 out of 5
VERY PROFESSIONAL SELLER, THE ENTIRE PURCHASE PROCESS WAS PERFECT
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C
Rating: 5 out of 5
Very good package but the bike still doesn't work
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G
Rating: 5 out of 5
Super effective
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R
Rating: 5 out of 5
Very responsive to customer feedback
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P
Rating: 5 out of 5
Everything was perfect from ordering to delivery perfect
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F
Rating: 5 out of 5
Hello, I was able to immediately put this refurbished battery into operation. It turns out that it is functional and compatible with my e-bike. I recommend the serious and efficient work of the customer service. P.S. I therefore have a non-working battery that could be recycled by your good care. How can I do that?
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E
Rating: 5 out of 5
Quick and efficient pre-sales support. Product delivered within the announced deadlines. Thank you.
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C
Rating: 2 out of 5
Customer service and sending system very efficient, but their Diagnosis turns out to be false
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Response from Doctibike
Hello,
Following the receipt of your battery in our workshop, two complete tests were carried out by our technicians. The results revealed no anomalies and the battery was confirmed to be fully functional with a slight loss of autonomy observed.
As indicated during our email exchanges, it is therefore very likely that the malfunction comes from another element of the bike rather than the battery itself.
Best regards.
Following the receipt of your battery in our workshop, two complete tests were carried out by our technicians. The results revealed no anomalies and the battery was confirmed to be fully functional with a slight loss of autonomy observed.
As indicated during our email exchanges, it is therefore very likely that the malfunction comes from another element of the bike rather than the battery itself.
Best regards.
D
Rating: 5 out of 5
The package very well packed fast delivery you are professionals Thank you
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S
Rating: 5 out of 5
Competitive price, fast delivery, impeccable product I highly recommend
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B
Rating: 5 out of 5
Fast delivery, phone exchanges completely satisfactory.
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V
Rating: 5 out of 5
Very fast shipping following the order. Kudos for the highly appreciated efficiency!
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K
Rating: 5 out of 5
very effective and 100% satisfied
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J
Rating: 5 out of 5
Nothing to complain about, perfect
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J
Rating: 5 out of 5
Good communication, fast shipping, fair price, everything is perfect
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M
Rating: 5 out of 5
Great delivery for renovation, return without any problem well before the announced deadline. Still to be tested given the weather, haven't had the opportunity yet.
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F
Rating: 5 out of 5
order processed very quickly, I received the battery the day after my order.
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F
Rating: 5 out of 5
Perfectly executed
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R
Rating: 5 out of 5
Everything is fine, good advice!
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N
Rating: 5 out of 5
Very good. Order as requested. Really fast delivery. Thank you.
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S
Rating: 5 out of 5
I had been looking for a solution to my problem for months. Thank you Doctibike for the advice, efficiency, and speed. Everything is running smoothly again! Just to simplify, it would be good to recommend changing the charger when you change the battery. We could do everything at once.
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D
Rating: 5 out of 5
Quality package and compliant product
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F
Rating: 5 out of 5
Speed
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M
Rating: 5 out of 5
VERY GOOD
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M
Rating: 5 out of 5
Very fast delivery Fits perfectly to my bike
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S
Rating: 5 out of 5
Fast delivery and battery that works on my bike cheaper than offered by Intersport
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U
Rating: 5 out of 5
Very professional and fast delivery.
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C
Rating: 5 out of 5
Very serious company, very friendly and competent staff. I recommend
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C
Rating: 5 out of 5
Fast Delivery I recommend 200%
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G
Rating: 5 out of 5
Good advice, standard prices, very fast delivery, I recommend Doctibike
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A
Rating: 5 out of 5
Battery finally arrived in Morocco no problem everything is fine thank you
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L
Rating: 5 out of 5
Order received late by the carrier and arrived well at destination.
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P
Rating: 5 out of 5
Perfect
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J
Rating: 5 out of 5
Very good welcome on site.
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