Customer reviews of Doctibike

9,6 /10

Based on 1 457 published reviews

5 1 314 90% 4 76 5% 3 24 2% 2 11 1% 1 32 2%

Summary of reviews

Doctibike consistently delivers fast, reliable service with quick processing and careful packaging, and customers appreciate the easy contact, personalized advice, and responsive support that helps them select the right battery. Many reviews highlight smooth, compliant deliveries and products that arrive as described and fit well with their bikes, often enabling immediate use and improved autonomy. The store shows strong reliability and professionalism, with several customers noting helpful pre-purchase guidance, thorough product information, and a seamless return experience when needed. Overall, the experience combines fast delivery, accurate product matching, and attentive customer service that supports confident purchases.

Reviews 2 and 5 stars

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Rozec G.

Published on 05/01/2026 à 09h27 following a purchase from 09/12/2025

package well received in good condition. setup ok. THANK YOU.

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Xavier B.

Published on 04/01/2026 à 10h15 following a purchase from 22/12/2025

In line with my expectations, although more detailed technical specifications would be necessary to avoid uncertainties about the purchased product

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Grietje T D.

Published on 03/01/2026 à 13h06 following a purchase from 29/11/2025

Very satisfied, went super well! Well packed! Thank you, Grietje de Boer

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Julien B.

Published on 02/01/2026 à 18h41 following a purchase from 17/12/2025

Top

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Pierre K.

Published on 01/01/2026 à 14h13 following a purchase from 22/12/2025

Fast.

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Thibaut M.

Published on 31/12/2025 à 12h15 following a purchase from 15/12/2025

Thank you for this replacement battery that gives new life to my electric bike!

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Françoise M.

Published on 29/12/2025 à 10h32 following a purchase from 15/12/2025

Good communication. Perfect article and fast shipping. Thank you Doctibike

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Gilbert B.

Published on 28/12/2025 à 18h56 following a purchase from 17/12/2025

Impeccable

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Laurent M.

Published on 26/12/2025 à 14h38 following a purchase from 07/12/2025

Perfect and friendly

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Roger L.

Published on 25/12/2025 à 23h00 following a purchase from 12/12/2025

Fast delivery and item matching the description. Perfect.

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Dominique R.

Published on 25/12/2025 à 10h58 following a purchase from 12/12/2025

Fast and compliant delivery. Perfect for me.

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Jeannpierre B.

Published on 25/12/2025 à 10h55 following a purchase from 12/12/2025

Very good

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Pascal S.

Published on 23/12/2025 à 15h43 following a purchase from 01/12/2025

Well received by your operator I am refunded everything is ok

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Stephane R.

Published on 22/12/2025 à 20h29 following a purchase from 11/12/2025

Fast and compliant

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Thierry W.

Published on 22/12/2025 à 17h26 following a purchase from 04/09/2025

Deadlines met and battery working.

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Isabelle P.

Published on 22/12/2025 à 15h55 following a purchase from 09/12/2025

Thank you very much! Also for your impeccable shipping speed :-)

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[email protected] M.

Published on 22/12/2025 à 12h26 following a purchase from 10/10/2025

Serious company nothing to say

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Sophie C.

Published on 20/12/2025 à 12h07 following a purchase from 09/12/2025

Order delivered on time

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Michel S.

Published on 18/12/2025 à 17h24 following a purchase from 05/12/2025

not yet tested over long distance for now everything works correctly

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Jean-Robert S.

Published on 18/12/2025 à 11h05 following a purchase from 05/12/2025

Certainly one of the most serious establishments I have known since I have been ordering bicycle equipment and this for a very very long time

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Locquet David C.

Published on 16/12/2025 à 06h17 following a purchase from 04/12/2025

Very serious company, it must continue like this. Best regards cod&bike

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Abel G.

Published on 15/12/2025 à 19h06 following a purchase from 04/12/2025

Order delivered on time and in accordance with my order, I recommend this house

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Karine M.

Published on 15/12/2025 à 10h16 following a purchase from 05/12/2025

Thank you for the responsiveness of your teams and the quality of your advice.

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Giuseppe D.

Published on 14/12/2025 à 15h42 following a purchase from 03/12/2025

I found the battery that was impossible to find in Italy.. a good price, excellent packaging, arrived in 4 days VERY SATISFIED WITH THE SERVICE THANK YOU

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Louis R.

Published on 14/12/2025 à 11h12 following a purchase from 03/12/2025

fast and compliant delivery. Professional staff. Return policy in line with commitments. I recommend the site

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Fabrizio G.

Published on 14/12/2025 à 10h49 following a purchase from 02/12/2025

The purchase and delivery went according to the conditions displayed on the site (deadline, battery condition, packaging). I recommend

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Francisco Miguel M.

Published on 14/12/2025 à 10h22 following a purchase from 02/12/2025

Stupendous, fast, and efficient.

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Rodolfo F.

Published on 13/12/2025 à 10h26 following a purchase from 02/12/2025

Excellent service

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Radouane B.

Published on 12/12/2025 à 14h31 following a purchase from 02/12/2025

Nothing to say... Super fast... battery as expected... unfortunately the next day it was stolen from my bike while it was locked

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François B.

Published on 12/12/2025 à 10h15 following a purchase from 01/12/2025

Good quality product, easy to find on the site and fast delivery

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Aymeric M.

Published on 11/12/2025 à 16h47 following a purchase from 01/12/2025

Impeccable service, from the first contact to delivery

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Société C.

Published on 11/12/2025 à 15h09 following a purchase from 01/12/2025

FAST AND QUALITY PRODUCT.

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Lydie J.

Published on 11/12/2025 à 13h00 following a purchase from 30/11/2025

Fast and efficient!

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Nicolas F.

Published on 07/12/2025 à 09h29 following a purchase from 13/11/2025

Ultra-efficient service! Once the diagnosis is established, the path is clear and the refurbishment was done very professionally. As a result, my first outing confirmed the proper functioning of the battery at an optimal level. I highly recommend it! Stop waste, long live repair!

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Anne Marie R.

Published on 06/12/2025 à 12h24 following a purchase from 05/11/2025

Serious site, order as described and delivered quickly.

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Christophe C.

Published on 06/12/2025 à 10h51 following a purchase from 21/11/2025

Fast and careful shipping

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Frédéric D.

Published on 05/12/2025 à 15h50 following a purchase from 25/11/2025

At the level of the best market prices, easy ordering, fast delivery to a pickup point, new battery (Bosch powerpack 400) in perfect condition and fully functional. Very happy to have chosen this site!

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Yannick D.

Published on 05/12/2025 à 07h08 following a purchase from 21/11/2025

Perfect

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René A.

Published on 04/12/2025 à 14h57 following a purchase from 21/11/2025

Package arrived well, corresponding to my request.

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Marie Josée B.

Published on 04/12/2025 à 13h57 following a purchase from 21/11/2025

good responsiveness, good advice, shipment as expected and everything is going well!

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