English 
D
Rating: 5 out of 5
Very professional
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Customer reviews of Doctibike
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 1 351 published reviews
Summary of reviews
Doctibike delivers extremely fast shipping and reliable delivery, with multiple mentions of parcels arriving quickly and on time, often in a matter of days and even within the same week. Customers highlight responsive, helpful service and clear communication from staff, including phone calls and swift email exchanges that provide explanations and additional information. The product quality and compatibility stand out, with batteries described as meeting expectations, matching descriptions, and working well on various bikes, along with careful packaging and straightforward assembly. Overall, customers repeatedly note smooth transactions, efficient processing, and trustworthy support from Doctibike.
Reviews 2 and 5 stars
Reset filtersB
Rating: 5 out of 5
Very good exchanges by email, delivery on time.
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J
Rating: 5 out of 5
Package received in perfect condition and several weeks before the announced date during the high demand summer period. Excellent customer service. Thank you
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T
Rating: 5 out of 5
Top arranged
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D
Rating: 5 out of 5
Perfect delivery and on time. I recommend
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F
Rating: 5 out of 5
Fully satisfied
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R
Rating: 5 out of 5
deadline respected product conforms to the description
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J
Rating: 5 out of 5
Very satisfied with my order! Fast and efficient delivery. The batteries arrived well, were installed and already tested: everything works perfectly. Thank you for your seriousness and efficiency!
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T
Rating: 5 out of 5
Hello Product conforms to the description on the site, fast delivery, I recommend 1st bike ride (power tube 400 bosch) 105 km autonomy top
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L
Rating: 5 out of 5
Deadline respected Product compliant What more to say Oh yes thank you
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M
Rating: 5 out of 5
Tb
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J
Rating: 5 out of 5
Very well delivered as expected, battery well packaged, maybe a document is missing to explain the first charge (duration).
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M
Rating: 5 out of 5
Product conforms and delivered on time. As for the quality of the product, it will take a long time, I hope, to have an opinion.
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D
Rating: 5 out of 5
Perfect
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F
Rating: 5 out of 5
A big thank you to Mr. HALLARD Pierre for following up on my order.
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P
Rating: 5 out of 5
Very satisfied with the product and the speed of delivery BUT not satisfied with the carrier who was supposed to deliver to my home. The product was delivered to a pickup point 18 km away!!!??? I reported it to DPD: no response!
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J
Rating: 5 out of 5
Very satisfied with the purchase, fast delivery, and your analysis of my file. I recommend doctibike
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I
Rating: 5 out of 5
Product conforms to the original, order processing and shipping super fast. I highly recommend it. Thank you
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M
Rating: 5 out of 5
Very happy with the battery.
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C
Rating: 5 out of 5
Bicycle technician for nuuuuuut.com, I was able to order and have batteries ordered from Doctibike. The batteries are compliant, the advice is good in case of doubt, and the delivery is fast. Top-notch. Thank you.
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T
Rating: 5 out of 5
Everything went well The only thing is that the delivery times for the goods are very long
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A
Rating: 5 out of 5
Perfect
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S
Rating: 5 out of 5
The battery arrived earlier than expected, checked with voltage OK and charger. Well packaged, new. Compatible with the original Giant Entour rack. Unfortunately, the Ridecontrol display gives me an error, I will have to have the system checked by a Giant dealer (booked on 19.08)
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C
Rating: 5 out of 5
Impeccable
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L
Rating: 5 out of 5
Fast reception, very good packaging.
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D
Rating: 5 out of 5
Perfect nothing to say
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S
Rating: 5 out of 5
Super responsiveness, top-notch staff
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C
Rating: 5 out of 5
Very good on time and the battery works
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G
Rating: 5 out of 5
Useful advice and efficient ordering/delivery
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D
Rating: 5 out of 5
Order arrived quickly and as expected. Thank you
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B
Rating: 5 out of 5
Perfect battery identical to the original one for my Nakamura E city bike, I recommend this site
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E
Rating: 5 out of 5
The battery fits my bike. Here it is with a new lease of life.
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S
Rating: 5 out of 5
The doctobike site and the responsiveness during email exchanges. However, the delivery company never showed up at my home. So on this aspect, I was not satisfied.
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A
Rating: 5 out of 5
Very good service and responsive. I recommend doctibike!
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M
Rating: 5 out of 5
Everything went well
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C
Rating: 5 out of 5
Thank you for the advice on buying a battery for my e-bike. Speed in transmission
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A
Rating: 5 out of 5
Fast shipping and battery in very good condition, everything is correct
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H
Rating: 5 out of 5
battery compliant with the original, all that's left is to pedal. order took a bit long to arrive but is in good condition, now what to do with the old one, quite bulky now? best regards Hugues
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T
Rating: 5 out of 5
In accordance with the order and fast delivery and well packaged
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F
Rating: 5 out of 5
Excellent welcome, very friendly staff as we were passing through for vacation and they were very accommodating in finding us chargers. In short, when I need new parts and/or accessories for our electric bikes, I will start by inquiring with Doctibike before looking elsewhere!!!
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