Customer reviews of Doctibike

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 1 205 published reviews
5 1 084 90% 4 62 5% 3 22 2% 2 10 1% 1 27 2%

Summary of reviews

Doctibike consistently delivers fast and careful shipping, with many customers noting on-time delivery, well-packaged parcels, and products arriving as described. The store is praised for reliable order processing, accurate battery compatibility, and products meeting or exceeding expectations, including powerful batteries and flawless performance. Customers highlight professional and responsive service, clear delivery information, and efficient order handling, often accompanied by competitive pricing. Overall, the experience is characterized by quick processing, dependable delivery, and satisfaction with the product quality and packaging.

Reviews 3, 4 and 5 stars

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E
Enrique C.
Rating: 5 out of 5
following a purchase from 22/05/2025
Good
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Christian C.
Rating: 5 out of 5
following a purchase from 19/05/2025
Order and delivery were perfect 👌 no issues for me. I recommend this site
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Yann Boutavin B.
Rating: 5 out of 5
following a purchase from 14/05/2025
Top
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Joel B.
Rating: 5 out of 5
following a purchase from 21/05/2025
Super satisfied Order tracking and delivery in accordance with the rules and speed
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Helene L.
Rating: 5 out of 5
following a purchase from 22/05/2025
Excellent welcome. Very attentive person providing valuable advice. Thank you very much. Best regards, Hélène Lachenal 0662531375
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Sophie P.
Rating: 5 out of 5
following a purchase from 20/05/2025
Very good advice and fast delivery.
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DANIELE R.
Rating: 5 out of 5
following a purchase from 20/05/2025
Truly exceptional supplier, courtesy, availability, and professionalism, precise and fast shipping.
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Jluc V.
Rating: 5 out of 5
following a purchase from 17/05/2025
Very well, impeccable
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Frederic M.
Rating: 5 out of 5
following a purchase from 19/05/2025
Super
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ERIC T.
Rating: 5 out of 5
following a purchase from 17/05/2025
All ok, battery matches the model
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Fabrice C.
Rating: 5 out of 5
following a purchase from 18/05/2025
The battery was in stock and the delivery time was very fast. The only downside is the price, but otherwise this store is excellent.
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VALERIE D.
Rating: 5 out of 5
following a purchase from 12/05/2025
Perfect. Very responsive and fast.
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Veerle M.
Rating: 5 out of 5
following a purchase from 15/05/2025
delivered quickly and correctly
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GILLES P.
Rating: 5 out of 5
following a purchase from 15/05/2025
Fast shipping, well packaged. Thank you. But... generic battery difficult to install. 2 hours of patience and tinkering to manage to insert it and especially to clip it in place. Warn future buyers. Otherwise, everything is fine!
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Yves A.
Rating: 5 out of 5
following a purchase from 07/05/2025
fast and problem-free delivery
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Laurence J.
Rating: 5 out of 5
following a purchase from 14/05/2025
Very good site. Competent staff and order shipped quickly.
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Olivier O.
Rating: 5 out of 5
following a purchase from 13/05/2025
Bosch received two days later, as announced by the seller, very serious and professional.
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ISABELLE N.
Rating: 5 out of 5
following a purchase from 13/05/2025
I ordered a refurbished battery. Received it very quickly with perfect delivery service. I hope the battery will be satisfactory in terms of longevity, but regarding this purchase and the delivery, I am completely satisfied.
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Emmanuel L.
Rating: 5 out of 5
following a purchase from 14/05/2025
Fast delivery and product as described. 😊
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Marc M.
Rating: 5 out of 5
following a purchase from 13/05/2025
Correct product but difficult to adapt to my Moustache mountain bike, requires modifying the attachment and widening the key access to secure the new battery
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Aladin F.
Rating: 5 out of 5
following a purchase from 14/05/2025
Great! Advice and products are super!
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claire L.
Rating: 3 out of 5
following a purchase from 12/01/2025
The purchase, packaging, and customer service contact are good. Quick and efficient. My console did not withstand the battery change; after the change, everything works very well, the battery is powerful.
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Response from Doctibike
Hello Madam,

Thank you very much for your feedback! We are delighted to hear that the new battery fully satisfies you.
Please do not hesitate to get back to us if you have any questions or specific requests.

Wishing you a pleasant day, I remain at your disposal.

Best regards.
M
Marianne G.
Rating: 5 out of 5
following a purchase from 06/05/2025
Fast
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Michel P.
Rating: 5 out of 5
following a purchase from 02/05/2025
Fast delivery and product as ordered.
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pascal R.
Rating: 3 out of 5
following a purchase from 12/05/2025
The company is functioning well, the ordered product was not perfect but this company is quite responsive. Do not hesitate to contact them in case of a problem,
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Response from Doctibike
Mr. Rifflart,
Thank you for taking the time to share your feedback.
We place great importance on the quality of our support and we are delighted that you were able to notice the responsiveness of our team.
Please do not hesitate to reach out to us again if we can assist you in the future!
Your satisfaction remains our priority and your comments are valuable for continuing to offer you an increasingly effective service.
The Doctibike team
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LUCIEN B.
Rating: 5 out of 5
following a purchase from 12/05/2025
piece conforms to the original, fast delivery.
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Christian J.
Rating: 5 out of 5
following a purchase from 09/05/2025
For the second purchase, everything is perfect. Nothing to change.
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Pierre B.
Rating: 5 out of 5
following a purchase from 07/05/2025
The deadlines were met. The product matches the description exactly. Nothing to complain about.
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Philippe G.
Rating: 5 out of 5
following a purchase from 08/05/2025
Hello, Battery conforms and is compatible with my bike. For now, it works well. Best regards,
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Jean Pierre G.
Rating: 5 out of 5
following a purchase from 29/04/2025
well received the order satisfied
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Jean-Luc R.
Rating: 4 out of 5
following a purchase from 17/04/2025
Very responsive following my request.
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Philippe J.
Rating: 5 out of 5
following a purchase from 24/04/2025
All is well. Nice efficiency. Thank you
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Chantal P.
Rating: 5 out of 5
following a purchase from 10/04/2025
I have received the charger and now I am waiting for the battery, thank you
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Malik S.
Rating: 5 out of 5
following a purchase from 06/05/2025
Perfect. Contact by phone or by email.
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Nicolas V.
Rating: 5 out of 5
following a purchase from 21/03/2025
Very good quality battery
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Elisabeth F.
Rating: 5 out of 5
following a purchase from 05/05/2025
very pleasant customer service, good advice and very fast delivery
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Marie-Michelle V.
Rating: 5 out of 5
following a purchase from 05/05/2025
Good evening. Very good purchase. Very satisfied.
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Maurizio L.
Rating: 5 out of 5
following a purchase from 17/04/2025
Totally satisfied, order delivered on time, a big thank you
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PHILIPPE B.
Rating: 5 out of 5
following a purchase from 06/05/2025
very good service in line with my expectations.
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Jesús M.
Rating: 5 out of 5
following a purchase from 05/05/2025
Everything is perfect. For now, the battery works correctly.
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