Doctibike consistently delivers fast and careful shipping, with many customers noting on-time delivery, well-packaged parcels, and products arriving as described. The store is praised for reliable order processing, accurate battery compatibility, and products meeting or exceeding expectations, including powerful batteries and flawless performance. Customers highlight professional and responsive service, clear delivery information, and efficient order handling, often accompanied by competitive pricing. Overall, the experience is characterized by quick processing, dependable delivery, and satisfaction with the product quality and packaging.
Good advice, good listening, and efficiency, thank you.
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Response from Doctibike
Hello Jean-Louis,
J
Jean Louis G.
Rating: 5 out of 5
following a purchase from 30/03/2025
Received quickly, interesting price
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Mr. Gragnic,
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Marc P.
Rating: 5 out of 5
following a purchase from 28/03/2025
Package arrived well. The battery matches my bike, autonomy is consistent with the original one. Thanks.
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Response from Doctibike
Hello Marc,
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FREDERIC A.
Rating: 5 out of 5
following a purchase from 29/03/2025
compliant and fast delivery
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Frédéric,
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Patrick B.
Rating: 5 out of 5
following a purchase from 11/10/2024
Order conforms to what I requested
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Hello Patrick,
J
JEAN S.
Rating: 5 out of 5
following a purchase from 11/02/2025
👍
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Hello Jean,
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Jean-Claude B.
Rating: 5 out of 5
following a purchase from 10/02/2025
Very good.
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Response from Doctibike
Thank you very much, Jean-Claude, for your glowing review and the 5/5 rating! We are delighted that you enjoyed your experience with Doctibike. Your satisfaction is our priority, and we hope to see you again very soon.
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Elise T.
Rating: 5 out of 5
following a purchase from 27/02/2025
Clear explanations about the products, ease of finding the right replacement battery references, very fast and careful shipping.
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Response from Doctibike
Dear Elise,
A
Alain D.
Rating: 5 out of 5
following a purchase from 16/03/2025
Perfect. Fast shipping and very well protected package. Thanks to the team.
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Hello Alain,
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Elia G.
Rating: 4 out of 5
following a purchase from 11/12/2024
All good, thank you
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Elia,
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Sophie L.
Rating: 5 out of 5
following a purchase from 10/02/2025
Very good service
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Hello Sophie,
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Pierre Q.
Rating: 5 out of 5
following a purchase from 14/02/2025
I received the battery as expected and on time. It works very well. Huge thanks to Doris for her very responsive and pleasant follow-up.
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Hello Mr. Quinaux,
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Marie D.
Rating: 5 out of 5
following a purchase from 13/02/2025
Customer service is attentive and very responsive, don't hesitate to call for reassurance. Fast shipping.
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Hello Marie,
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Martin M.
Rating: 5 out of 5
following a purchase from 21/01/2025
Doctibike were a pleasure to deal with and the battery I received is working much better than the original one that came with the bike. Very pleased with the service from start to finish.
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Dear Mr. Moore,
F
François G.
Rating: 5 out of 5
following a purchase from 19/02/2025
Impeccable
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Response from Doctibike
Hello François, Thank you very much for your 5-star review! We are delighted that you had a flawless experience with Doctibike. Your satisfaction is our priority, and we hope to see you again soon. The Doctibike team
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André G.
Rating: 5 out of 5
following a purchase from 28/01/2025
very satisfied with my order, it was perfect. I would recommend it to friends.
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Response from Doctibike
Mr. Gouley, Thank you very much for your perfect note! We are delighted to hear that you are satisfied with your new Bosch battery and that you are considering recommending us. Your support is valuable to us. See you soon on Doctibike! The Doctibike team
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Pascal N.
Rating: 5 out of 5
following a purchase from 29/11/2024
Thank you for your efficiency
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Hello Pascal,
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Pascal C.
Rating: 5 out of 5
following a purchase from 13/03/2025
Good overall performance
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Mr. Cerrajero,
C
CLOUET M.
Rating: 5 out of 5
following a purchase from 10/01/2025
Everything was perfect!
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Response from Doctibike
Dear Mrs. CLOUET, We warmly thank you for your positive feedback and your 5-star rating! We are delighted to hear that your experience with Doctibike was perfect. Your satisfaction is our priority, and we hope to have the pleasure of serving you again soon. The Doctibike team
C
CARINE F.
Rating: 5 out of 5
following a purchase from 10/01/2025
This new battery is life-changing for me! It works very well. I waited a long time for it, but it was worth it. I hope that in 3/4 years when I need another one, you will be able to provide me with it or refurbish this one. Best regards.
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Response from Doctibike
Dear Carine, We sincerely thank you for your positive feedback and are delighted to hear that you are fully satisfied with your new battery. Your satisfaction is our priority, and we will do our best to assist you in the future, whether it is for the purchase of a new battery or the refurbishment of your current one. Please do not hesitate to reach out to us; we will always be here to help you. The Doctibike team.
D
Didier M.
Rating: 5 out of 5
following a purchase from 10/12/2024
Good product as described
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Response from Doctibike
Dear Didier, we sincerely thank you for your positive review and valuable feedback. We are delighted to hear that your new Shimano battery suits you. Please feel free to reach out to us if you have any other needs or questions. The Doctibike team
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Pierre G.
Rating: 5 out of 5
following a purchase from 24/01/2025
Good site to buy batteries and chargers.
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Response from Doctibike
Mr. Gardères,
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Serge L.
Rating: 5 out of 5
following a purchase from 18/03/2025
Very professional product, completely compliant, fast delivery, company to recommend, and very interesting price. See you soon if necessary.
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Response from Doctibike
Mr. Lambert,
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Michel S.
Rating: 5 out of 5
following a purchase from 20/11/2024
High-performance battery that delivers the expected service. My e-bike has regained its original performance.
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Francine H.
Rating: 5 out of 5
following a purchase from 10/03/2025
Impeccable
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Stephanie B.
Rating: 5 out of 5
following a purchase from 13/03/2025
Great. Very fast delivery and it's the only place where I found the right charger with the suitable plug.
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Bertrand D.
Rating: 5 out of 5
following a purchase from 10/03/2025
You answered all my questions clearly, you were able to guide and explain everything with great responsiveness, thank you.
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nathalie V.
Rating: 5 out of 5
following a purchase from 09/03/2025
Despite the stock shortage, the delivery was quick.
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Laurent I.
Rating: 5 out of 5
following a purchase from 11/12/2024
Very very good!
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ROGER C.
Rating: 5 out of 5
following a purchase from 15/03/2025
Order, super fast delivery. Very satisfied
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Carole A.
Rating: 5 out of 5
following a purchase from 22/02/2025
Super fast delivery, even abroad, quality equipment at very reasonable prices.
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Martin B.
Rating: 3 out of 5
following a purchase from 10/03/2025
Package received quickly, but it doesn't fit. I'm waiting for an adapter for the cable and I would like to know how that is currently going.
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Response from Doctibike
Mr. Baltes,
After several exchanges, you confirmed that you were able to install the part on your bike, but it was not the cause of the issue as your bike continues to malfunction.
We are still in discussions with the supplier to try to find a solution to the bike problem.
We hope to find a favorable outcome and assist you in getting your bike back in working order.
The Doctibike team
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André A.
Rating: 5 out of 5
following a purchase from 13/03/2025
Top service. I am very satisfied.
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Pascale P.
Rating: 5 out of 5
following a purchase from 17/03/2025
Package received well packed. Doktibike is great, friendly welcome, good advice, responsiveness. Quality service to recommend. And battery suitable for my bike, which is quite old. Thanks to the team.
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Marie-Line L.
Rating: 5 out of 5
following a purchase from 19/03/2025
Top
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MARCELLUS / R.
Rating: 3 out of 5
following a purchase from 10/03/2025
Unfortunately, I bought a non-compliant S1 charger battery twice, despite the photos I did not receive the correct one, but the after-sales service is bravely searching, waiting to have the real one.
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Laurent L.
Rating: 5 out of 5
following a purchase from 06/01/2025
It's good and professional. 👍
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Jean T.
Rating: 5 out of 5
following a purchase from 26/02/2025
Very good I recommend this site
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sylvie G.
Rating: 5 out of 5
following a purchase from 10/03/2025
In accordance with the description. Fast delivery
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Joaquin P.
Rating: 5 out of 5
following a purchase from 10/11/2024
Very well, thank you, a 10.
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