Customer reviews of Doctibike

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 1 456 published reviews

Summary of reviews

Doctibike consistently delivers fast, reliable service with quick processing and careful packaging, and customers appreciate the easy contact, personalized advice, and responsive support that helps them select the right battery. Many reviews highlight smooth, compliant deliveries and products that arrive as described and fit well with their bikes, often enabling immediate use and improved autonomy. The store shows strong reliability and professionalism, with several customers noting helpful pre-purchase guidance, thorough product information, and a seamless return experience when needed. Overall, the experience combines fast delivery, accurate product matching, and attentive customer service that supports confident purchases.

Reviews 3, 4 and 5 stars

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A
Annie R.
Rating: 5 out of 5
following a purchase from 21/03/2025
Very good
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Vincent R.
Rating: 5 out of 5
following a purchase from 10/02/2025
Quick response, compliant product and efficient delivery
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Jean-Luc M.
Rating: 5 out of 5
following a purchase from 10/03/2025
I am satisfied
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Andre M.
Rating: 5 out of 5
following a purchase from 21/03/2025
VERY EFFECTIVE
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Jean-François D.
Rating: 5 out of 5
following a purchase from 19/01/2025
Material meets my expectations, delivered on the scheduled date. Currently testing, works for now, will see over time.
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Luc L.
Rating: 5 out of 5
following a purchase from 21/03/2025
Good welcome and good advice. I recommend
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Denis R.
Rating: 5 out of 5
following a purchase from 20/03/2025
Very good. Relevant phone contact and fast delivery. Impeccable product.
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Frederic A.
Rating: 5 out of 5
following a purchase from 26/08/2024
After two months of searching and contacting stores and repair workshops, I was losing hope of finding a repairer in Lyon capable of diagnosing the failure of my Brose-powered Douze V2 cargo bike. Doctibike pulled me out of the rut. Luckily they were there! They did an excellent job... and my bike is back on the road. The wait times are a bit long, but I believe that's not their fault. I will call on them when it's time for the battery to show signs of weakness.
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Eugene R.
Rating: 5 out of 5
following a purchase from 27/02/2025
fast delivery. product meets expectations
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Claire B.
Rating: 4 out of 5
following a purchase from 09/03/2025
Effective and professional
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Jean Marc G.
Rating: 5 out of 5
following a purchase from 07/02/2024
Listening and efficient professionals, I recommend. Jm
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Richard E.
Rating: 5 out of 5
following a purchase from 16/05/2024
Perfect
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Marion M.
Rating: 5 out of 5
following a purchase from 28/02/2025
Product meets my expectations
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