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D
Rating: 5 out of 5
Well packaged parcel and fast delivery. Thank you
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Customer reviews of Doctibike
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 1 358 published reviews
Summary of reviews
Doctibike delivers extremely fast shipping and reliable delivery, with multiple mentions of parcels arriving quickly and on time, often in a matter of days and even within the same week. Customers highlight responsive, helpful service and clear communication from staff, including phone calls and swift email exchanges that provide explanations and additional information. The product quality and compatibility stand out, with batteries described as meeting expectations, matching descriptions, and working well on various bikes, along with careful packaging and straightforward assembly. Overall, customers repeatedly note smooth transactions, efficient processing, and trustworthy support from Doctibike.
Reviews 3, 4 and 5 stars
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Rating: 3 out of 5
The advice for choosing the reference of my new battery was impeccable. However, this one lost a lot of power and charge after a small twenty kilometers, which was the case with my old battery and the reason for this purchase of over 200 euros... So I find myself with 2 batteries that do not hold the charge well.
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Response from Doctibike
Hello,
Thank you for contacting our customer service for any warranty claims.
By email: [email protected]
Wishing you a pleasant day, I remain at your disposal.
Best regards.
Thank you for contacting our customer service for any warranty claims.
By email: [email protected]
Wishing you a pleasant day, I remain at your disposal.
Best regards.
L
Rating: 5 out of 5
Very satisfied
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K
Rating: 5 out of 5
Class support, simply great!
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P
Rating: 5 out of 5
Very happy, impeccable service.
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M
Rating: 5 out of 5
Super competent and fast
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M
Rating: 5 out of 5
Perfect
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A
Rating: 4 out of 5
This time I managed to put the battery on my bike and take it off unlike the last one received and returned
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F
Rating: 5 out of 5
Very fast reception, in 24h, and very well packaged protected parcel. Reliable site. I recommend
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D
Rating: 5 out of 5
Accordingly
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E
Rating: 5 out of 5
Very good, fast and efficient
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N
Rating: 5 out of 5
TB
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I
Rating: 5 out of 5
Compliant part
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L
Rating: 5 out of 5
Free and fast delivery
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A
Rating: 5 out of 5
Very good for now. Thank you very much.
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J
Rating: 5 out of 5
Very happy, quickly done, thank you
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B
Rating: 5 out of 5
Battery for e-bikes delivered very quickly. Very good condition and a fair price. I can only recommend the shop.
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R
Rating: 5 out of 5
Very professional before the order: thanks to photos, the correct battery references were defined by Doctibike. Delivery times were respected. Good order and delivery tracking. They are very professional and the prices are interesting. I recommend this company.
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J
Rating: 5 out of 5
Perfectly compatible
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P
Rating: 5 out of 5
Impeccable, order and return as well as refund
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J
Rating: 5 out of 5
Immediate processing of the order and delivery within 48 hours ... Perfect
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A
Rating: 5 out of 5
fast shipping, product as described.
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J
Rating: 5 out of 5
We ordered a bike battery. The order was delivered quickly. Serious site. The battery works very well. I recommend it.
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L
Rating: 5 out of 5
Fast and precise
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C
Rating: 5 out of 5
Ease of ordering and fast service
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I
Rating: 5 out of 5
I am very pleased to have learned about your site. My dealer could not have my battery for 4 months, thanks to you, I received it in 3 days. I highly recommend you.
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K
Rating: 5 out of 5
Very fast and serious
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C
Rating: 5 out of 5
Friendly telephone receptionist, clear and well-made site, delivery on time
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F
Rating: 5 out of 5
Very good site I bought a charger for my bike. I immediately found the right reference because the bike model was indicated as compatible with this charger.
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R
Rating: 5 out of 5
Hello. The battery arrived defective, and only charges 4 lines,
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L
Rating: 5 out of 5
good
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F
Rating: 5 out of 5
Good
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L
Rating: 5 out of 5
Battery compliant but haven't tried the bike with the current heat
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P
Rating: 5 out of 5
Satisfied
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P
Rating: 5 out of 5
Very satisfied with the order process and the battery
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J
Rating: 5 out of 5
Staff listening to the customer, good information, response and purchase made in a short time, I recommend.
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S
Rating: 5 out of 5
5
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P
Rating: 5 out of 5
excellent
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T
Rating: 5 out of 5
Listening, appropriate advice, effectiveness, speed of service.
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A
Rating: 5 out of 5
very good
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