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D
Rating: 5 out of 5
Fast and careful shipping. Thank you
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Customer reviews of Doctibike
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 1 456 published reviews
Summary of reviews
Doctibike consistently delivers fast, reliable service with quick processing and careful packaging, and customers appreciate the easy contact, personalized advice, and responsive support that helps them select the right battery. Many reviews highlight smooth, compliant deliveries and products that arrive as described and fit well with their bikes, often enabling immediate use and improved autonomy. The store shows strong reliability and professionalism, with several customers noting helpful pre-purchase guidance, thorough product information, and a seamless return experience when needed. Overall, the experience combines fast delivery, accurate product matching, and attentive customer service that supports confident purchases.
Reviews 3, 4 and 5 stars
Reset filtersM
Rating: 5 out of 5
Very fast and good model
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G
Rating: 5 out of 5
Very good service
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D
Rating: 5 out of 5
Good order processing. The announced deadlines were met.
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C
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
As expected, fast delivery.
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F
Rating: 5 out of 5
Really top-notch service
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C
Rating: 5 out of 5
Very satisfied, very fast. A very good address. THANK YOU
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J
Rating: 4 out of 5
Product conforms and is compatible as advertised. Delay in delivery but usual with the DPD carrier I would say as usual
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C
Rating: 5 out of 5
Very quick reception.
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H
Rating: 5 out of 5
Quick and efficient
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M
Rating: 5 out of 5
Compliant and fast
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S
Rating: 5 out of 5
Fast delivery Excellent product
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A
Rating: 5 out of 5
Everything is great. Very fast delivery and the goods as ordered.
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S
Rating: 5 out of 5
Great service and quick delivery
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M
Rating: 5 out of 5
Fast and professional.
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G
Rating: 5 out of 5
Fast and compliant delivery. I easily found the right product.
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J
Rating: 5 out of 5
Flawless product, at a good price.
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D
Rating: 5 out of 5
Well packaged parcel and fast delivery. Thank you
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X
Rating: 3 out of 5
The advice for choosing the reference of my new battery was impeccable. However, this one lost a lot of power and charge after a small twenty kilometers, which was the case with my old battery and the reason for this purchase of over 200 euros... So I find myself with 2 batteries that do not hold the charge well.
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Response from Doctibike
Hello,
Thank you for contacting our customer service for any warranty claims.
By email: [email protected]
Wishing you a pleasant day, I remain at your disposal.
Best regards.
Thank you for contacting our customer service for any warranty claims.
By email: [email protected]
Wishing you a pleasant day, I remain at your disposal.
Best regards.
L
Rating: 5 out of 5
Very satisfied
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K
Rating: 5 out of 5
Class support, simply great!
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P
Rating: 5 out of 5
Very happy, impeccable service.
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M
Rating: 5 out of 5
Super competent and fast
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M
Rating: 5 out of 5
Perfect
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A
Rating: 4 out of 5
This time I managed to put the battery on my bike and take it off unlike the last one received and returned
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F
Rating: 5 out of 5
Very fast reception, in 24h, and very well packaged protected parcel. Reliable site. I recommend
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D
Rating: 5 out of 5
Accordingly
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E
Rating: 5 out of 5
Very good, fast and efficient
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N
Rating: 5 out of 5
TB
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I
Rating: 5 out of 5
Compliant part
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L
Rating: 5 out of 5
Free and fast delivery
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A
Rating: 5 out of 5
Very good for now. Thank you very much.
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J
Rating: 5 out of 5
Very happy, quickly done, thank you
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B
Rating: 5 out of 5
Battery for e-bikes delivered very quickly. Very good condition and a fair price. I can only recommend the shop.
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R
Rating: 5 out of 5
Very professional before the order: thanks to photos, the correct battery references were defined by Doctibike. Delivery times were respected. Good order and delivery tracking. They are very professional and the prices are interesting. I recommend this company.
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J
Rating: 5 out of 5
Perfectly compatible
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P
Rating: 5 out of 5
Impeccable, order and return as well as refund
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J
Rating: 5 out of 5
Immediate processing of the order and delivery within 48 hours ... Perfect
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A
Rating: 5 out of 5
fast shipping, product as described.
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