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L
Rating: 4 out of 5
Doctibike is a very serious company, I received my order quickly.
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Customer reviews of Doctibike
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 1 205 published reviews
Summary of reviews
Doctibike consistently delivers fast and careful shipping, with many customers noting on-time delivery, well-packaged parcels, and products arriving as described. The store is praised for reliable order processing, accurate battery compatibility, and products meeting or exceeding expectations, including powerful batteries and flawless performance. Customers highlight professional and responsive service, clear delivery information, and efficient order handling, often accompanied by competitive pricing. Overall, the experience is characterized by quick processing, dependable delivery, and satisfaction with the product quality and packaging.
4 star reviews
Reset filtersC
Rating: 4 out of 5
Everything went well. The battery received was the model I ordered. The delivery went well too.
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J
Rating: 4 out of 5
Product conforms and is compatible as advertised. Delay in delivery but usual with the DPD carrier I would say as usual
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A
Rating: 4 out of 5
This time I managed to put the battery on my bike and take it off unlike the last one received and returned
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M
Rating: 4 out of 5
Well received
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R
Rating: 4 out of 5
Nothing to report: I ordered and the product arrived
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E
Rating: 4 out of 5
good service although a bit expensive
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F
Rating: 4 out of 5
Battery received well
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C
Rating: 4 out of 5
Thank you
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J
Rating: 4 out of 5
Material compliant and received on time. Victim of a lack of seriousness from the carrier DPD who delivers wherever they want, to the place that suits them. Effective corrective action from Doctibike.
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P
Rating: 4 out of 5
Well received. Seems to work on my Nakamura E-cliff. Too bad it's not cheaper.
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J
Rating: 4 out of 5
Unbeatable price, super fast shipping. The only downside is the theoretical range (190 kms for my original battery) 177 for the one received
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L
Rating: 4 out of 5
This is not the right battery
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Y
Rating: 4 out of 5
Good guidance on the phone including with technical services The proposals by email are precise
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S
Rating: 4 out of 5
GOOD
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P
Rating: 4 out of 5
very sought-after professionals, who still manage to be attentive to their client
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F
Rating: 4 out of 5
Satisfied
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L
Rating: 4 out of 5
Surprised that it happened so quickly. We were told 8 to 10 days.
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J
Rating: 4 out of 5
Very good reception of the product, contact with the company very good. The only issue is the lack of information to clip the battery onto the frame, you have to remove the lock cover, otherwise the battery does not clip on
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M
Rating: 4 out of 5
Advice, efficiency and speed! E-bike battery ordered and received in less than 5 days. Customer service available and responsive to my questions. Pleasantly satisfied with this brand that I recommend.
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M
Rating: 4 out of 5
Battery, not compatible. (defect) But very fast shipping, and good after-sales service.
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V
Rating: 4 out of 5
Perfect, I recommend this site
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D
Rating: 4 out of 5
Battery identical to the original
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A
Rating: 4 out of 5
I am very satisfied because thanks to doctobike I found the compatible charger for my bike. The exchanges were smooth and I immediately felt that the person was committed. The delays were a bit long due to the manufacturer, but the connection with customer service reassured me and I was finally delivered.
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C
Rating: 4 out of 5
Very good website...and very good service
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Q
Rating: 4 out of 5
the battery arrived well with perfect packaging. However, I am surprised that the battery was not charged to 100%. We'll see how many kilometers I can cover with assistance. Initially, I could do about 100 km...
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E
Rating: 4 out of 5
Very well, thank you very much
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C
Rating: 4 out of 5
.
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C
Rating: 4 out of 5
Everything went perfectly. The battery is as described and was delivered within 3 days.
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M
Rating: 4 out of 5
fast
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C
Rating: 4 out of 5
RAS, product corresponding to the request, fast service
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A
Rating: 4 out of 5
The purchased product completely meets my needs thanks to very good communication with doctibike. It's just a shame that I couldn't refurbish my old battery (quote more expensive than a new product)
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T
Rating: 4 out of 5
Good. One of the two stickers that says "if this sticker is no longer attached, the warranty is no longer valid" has already fallen off by itself after 1 day. So I hope this is not taken into account if I need the warranty.
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M
Rating: 4 out of 5
Despite the long wait for delivery from the factory, I always received quick responses to my emails. The company also suggested refunding the paid amount.
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D
Rating: 4 out of 5
Very good. The people are very nice on the phone. Very good contact thank you
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R
Rating: 4 out of 5
Very happy to have been able to repair my battery rather than throw it away. However, a small alignment issue means that it now fits a bit difficultly into its base.
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C
Rating: 4 out of 5
very good contact
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P
Rating: 4 out of 5
Has gone quickly and correctly
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P
Rating: 4 out of 5
reception without problem
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N
Rating: 4 out of 5
There were some problems but they were neatly resolved.
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