Customer reviews of Domobip

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 921 published reviews
5 846 92% 4 54 6% 3 5 1% 2 9 1% 1 7 1%

Summary of reviews

Domobip consistently delivers fast, reliable service with clear product descriptions and competitive pricing that meet expectations. Customers highlight rapid delivery, items arriving on time or before deadlines, and items arriving well packaged and ready for use with minimal setup. The store is praised for responsive, competent support and helpful tutorials, with many notes on accurate product compatibility and straightforward installation. Overall, customers report smooth transactions, favorable value, and confidence to reorder.

Reviews 2 and 4 stars

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Pierre P.
Rating: 2 out of 5
remote control shipped incompatible. help on the remote very general and insufficient. advice for a manual in... Italian! thank you anyway for the refund (with shipping costs at my expense).
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Response from Domobip
Hello, you purchased a Why Evo Noa remote control thinking it would replace your Thomson remote, which is absent from the compatibility list. At this stage, it is difficult to provide you with a solution other than the possibility of returning the product for a refund, which we quickly proposed. As for the manual, it is available in Italian, English, and schematized for those who cannot read both languages. We can also provide additional help for programming, provided of course that the remote is compatible. We remind you that it is important to always check this point before ordering a product to avoid any disappointment. Best regards, Domobip Customer Service
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Verena L.
Rating: 2 out of 5
unfortunately not fitting
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Response from Domobip
Hello, Attention, we expressly point out that these are not universal clips, they are only compatible with the Beninca TO.GO remote controls. Best regards, Domobip Customer Service
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Corinne B.
Rating: 4 out of 5
easy to order, fast delivery! but without any explanation, I did not receive what I ordered. the beeps were different, but fortunately compatible with my system!
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Response from Domobip
Hello, Indeed it seems there was a confusion in sending your order and our preparer sent you the new FDS models that will replace the SLH in the future. No panic, they are more efficient and of better quality while being compatible. Please still excuse us for this error which we have reported. Best regards, Domobip Customer Service
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Norbert M.
Rating: 4 out of 5
everything went perfectly!
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Rolf M.
Rating: 4 out of 5
items were shipped very quickly. delivery with colissimo took 7 days.
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Alain A.
Rating: 4 out of 5
compliant and fast delivery
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Christian L.
Rating: 4 out of 5
no issues with tracking
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Stephane L.
Rating: 4 out of 5
Cells received and installed work well.
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Philippe F.
Rating: 4 out of 5
hello, delivery made in 48h compliant with the order. however, I have not yet tested the remote controls.
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Francois D.
Rating: 4 out of 5
hello while programming my new remote controls the 2 old ones were unprogrammed is this normal??
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Response from Domobip
Hello, we need more details about the problem you encountered. We contacted you by email to discuss further, but we did not receive a response. We hope the issue was minor and resolved. Best regards, Domobip Customer Service
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Patrick H.
Rating: 4 out of 5
too bad no deadline was given for the order hence the little star less but delivered in 3 days is correct in the middle of August
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Response from Domobip
Hello, thank you for your feedback. For your information, the delivery time is indicated when you choose your delivery, just before the payment step. If you have any difficulties, please do not hesitate to contact us via the site's form. Best regards, Domobip Customer Service
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Cyril M.
Rating: 2 out of 5
the remote control battery was dead. had to change the battery for it to work.
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Response from Domobip
Hello, we are sorry for the inconvenience caused independent of our will. The packaging of Avidsen remote controls being sealed, the defective battery issue must come from the supplier. We have reported the information to them to prevent this from happening again. Best regards, Domobip customer service
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Bernard C.
Rating: 2 out of 5
ok for the price and delivery but they are unable to advise me on programming, several contradictory pieces of information and in the end unusable remote controls.
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Response from Domobip
Hello Sir, after verification, we did not provide several contradictory pieces of information following your email contact but several methods to program your Beninca remote controls. Following our response, you issued this review the same day but never came back to us later, whether to ask for more help or to request the return of the remote controls for exchange or refund. Best regards, Domobip Customer Service
M
Michel H.
Rating: 4 out of 5
well now I just have to see if the equipment is reliable.
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Guillaume D.
Rating: 4 out of 5
correct price and fast delivery
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