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S
Rating: 1 out of 5
Completely bad communication. No response to emails, extremely long shipping time.
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Customer reviews of Eagle Tracks
Trust Attestation
8,9
/10
Overall rating: 8,9 out of 10
Based on 134 published reviews
Summary of reviews
Eagle Tracks is recognized for its efficient delivery service, with many customers noting that their orders arrived within the promised time frame, often within 72 hours. The ease of installation for products, such as tracks compatible with mini excavators, was highlighted as a significant advantage, demonstrating the practical quality of the items offered. Many customers experienced a smooth ordering process and found the website user-friendly, allowing for quick selections and purchases of necessary equipment.
Reviews 1, 3 and 4 stars
Reset filtersM
Rating: 3 out of 5
Excellent product and price. 72 hour delivery not achieved resulting in extended down time and delays
K
Rating: 3 out of 5
Delivery went well, but we have not received an invoice yet and there is no phone contact or responses to emails.
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J
Rating: 1 out of 5
The caterpillars do not match my Minnie shovel kh31 Kubota. I called you at the number 0450016265 but the number is not assigned, so call me at 0624163535. So we can do this together. Best regards.
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F
Rating: 4 out of 5
Delivered relatively quickly, but unfortunately no tracking number to track the delivery. Shipping company arrived unannounced.
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B
Rating: 1 out of 5
10 days to receive, and delivered without warning. Delivery problem? The service will clearly tell you to deal with the carrier...
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M
Rating: 1 out of 5
I am very disappointed with the after-sales service asking me to pay 180euros for a return order to avoid.
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G
Rating: 1 out of 5
I was adeebit the VAT twice, the one in the country of purchase and the one in the country of delivery, and when I wrote to EagleTrak for VAT recovery, no one heard back. I will never order from this company again.
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D
Rating: 1 out of 5
Received the wrong size tracks, the site indicated 1 model whereas there were 3 models. Company very difficult to contact except by e message and answer us when they want, for the moment I still have the pair of tracks wrong dimensions.
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Response from Eagle Tracks
Hello,
We are going to exchange your tracks. We are very sorry for the inconvenience. To contact us, here's our direct e-mail address: [email protected]. The Eagle-Tracks team.
The Eagle-Tracks team
We are going to exchange your tracks. We are very sorry for the inconvenience. To contact us, here's our direct e-mail address: [email protected]. The Eagle-Tracks team.
The Eagle-Tracks team
R
Rating: 1 out of 5
Caterpillar sold that does not match the HP500 and sold for an HP500 attention ️
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Response from Eagle Tracks
Hello, We take your comment very seriously and we will correct it as soon as possible. In order to solve your problem, you can send us an e-mail at: [email protected]. The Eagle-Tracks team.
R
Rating: 4 out of 5
The delay is a little longer than announced. Otherwise nothing to complain about.
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Response from Eagle Tracks
Hello, Thank you for your trust and even more for taking the time to share your experience! We are sorry for the delays we may experience depending on the carriers. See you soon on EAGLE-TRACKS
B
Rating: 1 out of 5
Bugs and ads
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D
Rating: 1 out of 5
price ,and delivery assured but for the mails never answer I must carry out an exchange but how to make to join them I had to send a mail in recommended continuation has answer I will return for the continuation
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Response from Eagle Tracks
Hello, We have received your letter, but despite our research we have not found any e-mails concerning your request. Could you please give us the e-mail address you used for your request, so that we can check whether there is a technical problem on our side. Your request has been processed since then. Yours sincerely
J
Rating: 4 out of 5
Site easy to navigate Order arrived on time and as expected I recommend this site J-C D.
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S
Rating: 4 out of 5
Very good overall, the only downside was not knowing the availability of the product. Otherwise I received the caterpillars very quickly despite being in Corsica. I highly recommend it!
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F
Rating: 3 out of 5
Delivery time not met about 2 weeks waiting for a track. Admittedly, the mini-excavator is a 2002 model. But it still works well. I would have liked to have at least the information on the delay. Thank you. The track seems to be of good quality.
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A
Rating: 4 out of 5
We should be informed of the name of the carrier making the delivery.
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A
Rating: 4 out of 5
Very good product Only the delivery is a problem Delivery in 1 week fine . But delivery times are too long between 9:00 and 17:00, so you have to take the whole day off to receive the parcel. (Normatrans) otherwise perfect.
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A
Rating: 4 out of 5
Hello, easy to use site, great choice and efficient customer service. Delivery time a little long due to a problem at the factory, I'm a little behind schedule on my site.
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A
Rating: 4 out of 5
Fast and efficient contact - it's a shame delivery took a bit long.
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A
Rating: 4 out of 5
Very good
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V
Rating: 4 out of 5
Tracks fitted very well
A
Rating: 4 out of 5
The caterpillars are waiting to be fitted, so it's difficult to give an overall assessment of the service. But I'm satisfied with the site.
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A
Rating: 4 out of 5
Carrier should call when ready to deliver as sms not received.
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A
Rating: 4 out of 5
One week's delay between order and receipt. Serious house but no communication. No one to talk to It's a bit of a shame
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V
Rating: 4 out of 5
delivery was very bad,db schenker posted on the tracking service, that my tracks were out for delivery several times and 3 days i waited for delivery,in the end i had to go to there depot in murcia and pick them up myself,regards jack
V
Rating: 4 out of 5
very nice
V
Rating: 4 out of 5
The delivery date after payment was only confirmed on request
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A
Rating: 1 out of 5
je résumé cde le 23 juillet livraison 16 aout sa ce passe de commentaire je passe sur les echanges sans resultats peu etre l'incompetence de certaines personnes en conclusions tres decu
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V
Rating: 4 out of 5
Great service fromEagle Tracks let down by tnt who delivered 3 days late amd gave no update or explanation and it was luck I was able to meet the delivery
A
Rating: 1 out of 5
DELIVERY TIME NOT MET, order received after 3 WEEKS!!! Mini excavator put away for 3 weeks, jobs delayed! 2 jobs cancelled!!! Don't recommend if you're in a hurry, as in my case.
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A
Rating: 4 out of 5
would have been a complete note if the tax of the sending country had been abolished, since the person receiving the goods already pays it at customs.
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A
Rating: 4 out of 5
Only the delivery date was not met.
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