Customer reviews of EASI-Spare

I received a false goods. This has not yet been replaced. I wish that the right goods and the connection plan will be sent to me.

I did not receive the package that was intended for me but that of another person. This is unacceptable.

0: The package was not sufficiently protected for transport, the cardboard was crushed. The transformer arrived with the mounting plates bent, it is not yet installed, I don't know if it works.

12: Deadline not respected.

31: Carrier's delay too long! What a pity.

33: Order sent by the seller but never received! Unreliable carrier.

I placed an order, apparently one of the items was missing, even though it was shown in stock, after a week I had to call because nothing happened, my order hadn't shipped because that item was missing........MEDIOCRE.......

Problem with the damaged motor cover, no response from customer service

The gutter arrived broken after 3 days of problems with colissimo (wrong destination, complaint, appointment for home delivery made for 13.07 before 12 PM, after a wait Saturday morning blocking me in my installation, message from colissimo, asking me to go pick up the package from 3:30 PM at a relay point, in short, a lost day and material arrived broken, I keep the photo of the product upon unpacking.

Paying for delivery 18 hours at your place more expensive than the product and it arrives three days later, that is 72 hours

Delivery time too long?

I ordered circuit breakers and received a transformer. No news from after-sales service.

incomplete order received, missing part

I think this is not the right motor (different from the description, not 0.37kw but 0.12, 1350 rpm instead of 1500), it's dead

Product received does not match the order and email to report it without response for a week.

Hello, putting the three wires of the same color is not very smart, if they were of different colors it would have been easier to spot them at the other end.

Hello, the delivered product is not the right one, I have to adapt, I am surprised by this reference mix-up since the order only concerned ONE product. Best regards. JF DONAT

If the box had been placed the right way, the motor would have arrived in good condition. But now, the cover of the capacitors and the motor terminal is broken.

Called to ask for information about the diameter of the shaft and the flange; we were reassured by saying that they both have the measurement we want but when we receive the motor there is nothing good

My order was not complete, one item missing... Too bad because the site is quite well done and the delivery is quite fast.

I did not receive the correct part. I am waiting for a response from Technic-achat...

Delivery problem. I'm still waiting for it. Maybe tomorrow.

5: In my case, the product range changed but the description on the site did not. I received a mix of old/new range and of course the new range is incompatible with my auxiliary contacts, should I throw them away? Additionally, 15 days wait to receive my order, a bit long.

17: Order from August 31 not delivered without an apology or any communication. Happy? But where are we? I pay and the merchant does not react. Before unpaid bills were a pain. Now undelivered items are a calamity in online commerce.

42: I had a lot of difficulties placing my order and ended up calling assistance twice. This site seems to have some issues. I chose a product based on the photo representing it, without reading the description. The photo shows all the elements of the range side by side, whereas they must be ordered separately. On another site, you can order the equivalent of the Technic-Achat photo, all elements, in smaller quantities, as part of a single order. I contacted Technic-Achat, where the welcome is friendly and courteous, but sorry, it was my first and last order.

Order canceled on July 29, 2022, and we are still not refunded!!

I did not receive these products.

I received a package with less than half of the ordered content indicated on the delivery slip... I sent an email directly, already 24 hours and no response... I heard they were responsive and a colleague orders from them regularly, either I'm unlucky, or he is.

Product in stock online even after the order but not in stock at your premises, I have to wait I have already paid but I am in trouble and my boss wants it to work, supplier problems are mine. SO NOW I AM WAITING FOR THE PARTS

Transformer mounted powered loses power on the garage door motorization

poor finish

26: CRUCIAL description of certain missing items on the presentation pages, you have to dig, and if you find it in evasive tabs or at the bottom of the page to get the TOTAL description, it should be highlighted!

30: Delivery not compliant with the order

The shipping costs are high and the site does not work on the phone

I have already written to you about this, the package was there, the manager did not want to deliver it to me, his scanner is broken!!! He did not want to understand that it was urgent and got angry, so I went to look for a slightly smaller equivalent, 50 km from my home and this colissimo is canceled.

I was promised that the equipment would be delivered within 24 hours. This was not the case. I went on vacation and did not receive my equipment.

Hello, Order placed urgently as a private individual because I did not have time to go through accounting to get the SIRET... When I place the order, the initially proposed fast deadlines (1 PM - 6 PM) are no longer available without explanation (due to distance, because I am ordering as a private individual?). 48-hour deadline announced absolutely not respected. Order placed on Friday 4/06 at 5:49 PM. Received on Thursday 10/06 at 10 AM (and I had to go pick it up at Chrono post under the threat of taking 24 more hours because the company's name was not on the package). Products conform to expectations, but the service does not keep its commitments, so no, I do not recommend.

The delivery did not match the order. Motor 2800rpm instead of 1500 with mounting bracket and legs while I had ordered with legs. The product was returned and I am now waiting for the new delivery of a conforming product.

I ordered for delivery within 48 hours naturally with a supplement but received an email saying the material is unavailable... absurd to indicate on the site that the product is available. A way to deceive the customer....

Hello, I was surprised by the shipping costs, delivery in 48h not respected, a big downside on shipping, (other carriers exist dpb, immany, vingeanne transport,...) the more items you add the more you pay, it should have been the opposite in my opinion, so I bought other items from the competition to limit costs... For the rest, 5% discount is not bad for a first order, THANK YOU, too bad for the small customers who will always remain at 5%, but who would have ordered more over time... Product description to review, missing dimension plans, space in the cabinet, type of fixing, din or rail... First order and probably the last... Still no invoice issued while the order is on its way... To be continued... Good continuation... P.S.: let's see now if the quality is up to par...