The online store EASI-Spare is recognized for its efficient order processing, with many noting that their orders were prepared and dispatched swiftly, often arriving within days. The site is easy to navigate and well-designed, allowing customers to find products effortlessly while ensuring that advertised items are in stock. Customers frequently mention the high quality of the products, often highlighting that they meet or exceed expectations in terms of performance and value for money.
4 : Site not very practical for searching and ordering
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Response from EASI-Spare
5 : Hello Sir, We have taken note of your comment and thank you for it. Could you please be more specific about the site's ergonomics so that I can provide feedback to my IT department? Best regards, The Technic-Achat Team.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/10/2018
11 : Competent phone reception. Fast delivery and products well packaged and protected. Missing 1 star due to slightly high shipping costs.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/10/2018
12 : fast and efficient
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/10/2018
23 : Professional
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/10/2018
33 : The site is correct
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 05/10/2018
35 : Remains expensive including shipping costs
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Response from EASI-Spare
36 : Hello Sir, We have taken note of your comment. We are working on shipping costs to keep them as low as possible and will continue to work on these costs. In some cases, this is difficult. Best regards, The Technic-Achat Team.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/10/2018
40 : Easy to understand site, well organized, fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/09/2018
42 : Very good, good products, technician attentive and very competent, however the communication service lacks on temporary stock shortages after ordering! I am overall very satisfied. ED
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/09/2018
Product ok
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 13/09/2018
poor communication about stock status.....!
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Response from EASI-Spare
Hello Sir, We have just read your comment and thank you for it. When you made your purchase, the available quantities were indicated next to the reference. That day, the stock must have been at 0, as we have been out of stock for a few weeks. After looking at the history of your purchase, an order confirmation was sent to you the same day to inform you that the product was out of stock. A replacement solution was proposed to you. We reacted as quickly as possible. Could you please clarify your comment? Best regards, The Technic-Achat Team.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 12/09/2018
Order tracking issues: No tracking number No receipt notice from the relay point Fortunately, I know the collissimo delivery person who picked up my package
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Response from EASI-Spare
Hello Sir, I have just read your comment and have looked at your tracking. We had a computer bug that incorrectly reported the tracking on customer accounts. Sorry about that. However, we would have been able to inform you if you had contacted us as you must have received an email about the departure of the merchandise. Best regards, The Technic-Achat Team.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/09/2018
complete order. shipping costs by post too expensive.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/09/2018
nothing to report;
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/09/2018
order received with a bit of delay, due to the carrier
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/08/2018
Clear site - Complete product information
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/08/2018
Easy access to the site... Kindness and competence of the person answering the phone
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/08/2018
Product as described, delivery on time and it works
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/07/2018
Effective
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/07/2018
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/07/2018
Very good site, fast I recommend.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/07/2018
General opinion and also for Technic-achat: 48-hour delivery which is of no interest when you are not available on the day(s) of receipt. Thanks to the little guy who works hard to pack them quickly but who in the end will be delivered and/or received at least 4 days later minimum. So much effort and energy spent. Otherwise, the package was in perfect condition and delivered on time (even if I picked it up much later).
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/07/2018
Lack of details on the sizes of the screws.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/06/2018
Serious
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/07/2018
The aluminum profiles fit very well, you get a sturdy frame in no time.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/07/2018
Fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/05/2018
Very easy to use, very simple and well illustrated
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 03/07/2018
A problem with the address title mixing name and company made us lose precious time
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Response from EASI-Spare
Hello Sir, We have read your comment and thank you for it. We will check internally and electronically why this error occurred. Sorry for the delay. Hoping that your order still meets your satisfaction. Best regards. The Technic-Achat Team.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/06/2018
Simple and clear
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/06/2018
Very good site, serious.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/06/2018
Very good company I recommend
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 06/06/2018
Hello Sir, We acknowledge receipt of your comment and thank you. Our shipping costs are determined according to the weight of the goods and the prices are also different between France and Belgium. We are trying to improve these shipping costs. Best regards, The Technic-Achat Team.
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Response from EASI-Spare
The ordered product is quite satisfactory and the delivery is fast....
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 04/06/2018
very good advice, good service, fast delivery for once, I can recommend a French company
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/05/2018
perfect!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/06/2018
Very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/05/2018
Good, but I had to reorder the product, the first one was defective.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/05/2018
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/05/2018
Practical
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/05/2018
Good site but the availability of products is too long for my taste
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 24/05/2018
At the last minute, delivery delay announced (several days) on the order acknowledgment, this for products that I had taken care to check were in stock, for the specified quantities, just before placing the order. I deduce that at Technic-Achat, stock management is not the most rigorous.
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Response from EASI-Spare
Hello Sir, We have taken note of your comment and thank you for it. Indeed, there may be temporary shortages on products. After looking at your history, you ordered on 24.05. An acknowledgment of receipt was sent to you on 25.05 for delivery on 30.05, but we managed to reduce the delay for a departure on 28.05. We tried to be as efficient as possible by communicating the deadline and reducing it to the maximum. We strive to improve this deadline and our stock according to the needs of our customers. Hoping that the products still satisfy you. Best regards, The Technic-Achat Team.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/05/2018
in accordance with my expectations
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