The online store EASI-Spare is recognized for its efficient order processing, with many noting that their orders were prepared and dispatched swiftly, often arriving within days. The site is easy to navigate and well-designed, allowing customers to find products effortlessly while ensuring that advertised items are in stock. Customers frequently mention the high quality of the products, often highlighting that they meet or exceed expectations in terms of performance and value for money.
Hello Sir, We have taken your comment into account and thank you for it. In what way did it go wrong with the carrier? Awaiting details, Best regards, The Technic-Achat Team.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/04/2018
Why not 5 stars simply because an item available in two or three days was delivered to me a month later! The sales service is perfect, however, logistics needs to be reviewed, the product is very good and the quality-price ratio is very good.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/05/2018
Easy and correct
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/04/2018
2 : Clear, readable, well explained
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 27/04/2018
7 : Good quality, but I had to trim the sheath to thread the wires... Tough...
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Response from EASI-Spare
8 : Hello Sir,
We have taken your comment into account and thank you for it.
Where did you have to trim the sheath? The goal is to understand what went wrong in its use.
Best regards,
The Technic-Achat Team.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/04/2018
19 : Clear
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/04/2018
22 : Material conforms to my order but it would be wise to better secure the motor in its box (transport is tough).
On the motor terminal, a 4 mm washer is missing.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/04/2018
25 : Great
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/04/2018
26 : I received my order within the allotted time and the product exactly meets my needs. I thank the Technic Achat team for their professionalism.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/04/2018
28 : Your site is secure and clear. I am happy with my purchase. Thank you
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/04/2018
30 : A small problem retrieving the package at the post office due to a lack of authorization from my wife. Could we not send this light package in a reduced packaging, given the size of the capacitor, directly to the customer at home?
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/04/2018
33 : I greatly appreciated the ease with which one can reach an advisor.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/04/2018
40 : Serious and respectful
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/04/2018
43 : Good responsiveness following an error on their part regarding the delivery of a product not conforming to the order.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/04/2018
47 : Satisfied
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/04/2018
48 : Fast delivery.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/04/2018
The delivery was fast, the only problem is that you put only my first name on the package and you have my last name. This caused some difficulties in picking it up.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/03/2018
GOOD to follow....
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 26/03/2018
not easy to find the desired product hence the source of error
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Response from EASI-Spare
Hello Sir, We acknowledge receipt of your comment and thank you for it. What improvements do you think are necessary to make on the technical sheet? Best regards, The Technic-Achat Team.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/03/2018
Catalog quite easy to use when you have an idea of the product you want to order.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/03/2018
Clear
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/03/2018
Very quickly processed by the site and received just as quickly. However, a small downside with the base which I believe was recommended for the switch and which is not suitable.....
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/03/2018
Very good service, fast!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/03/2018
Correct deadlines
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/03/2018
Nothing to report
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/03/2018
Satisfied.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 14/03/2018
Products poorly protected for shipping
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Response from EASI-Spare
Hello Sir, We have just taken note of your comment and thank you for it. We had never received feedback before regarding the packaging of the ducts. We will, however, pay particular attention to it in the future. If you need a replacement part, do not hesitate to contact our customer service. Best regards, The Technic-Achat Team.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 15/03/2018
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/03/2018
Very good service.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/03/2018
No problem.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/03/2018
Not compliant with the order
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/03/2018
Good choice, poor follow-up!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/03/2018
3: The site is quite well done, the delivery of packages is fast, the packaging is serious. Nothing to report.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 26/02/2018
14: Delivery costs in Switzerland are too expensive. Payment for transport twice, once in France (155 euros) and once in Switzerland (140 euros). The delivery costs me more than the merchandise.
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Response from EASI-Spare
15: Hello Sir, We acknowledge receipt of your comment and thank you for it. After checking the shipping costs, we try to share the costs as we cover part of the shipping costs at dispatch. Regarding the 140€ fees, this corresponds to your taxes for bringing in the merchandise, this part we have no way to reduce the costs. If you wish, we can send you the invoice for the shipping costs to your email. If you have any other comments, please do not hesitate. Best regards, The Technic-Achat Team.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/02/2018
18: A rare professional site that sells to individuals.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 12/02/2018
24: The delivery was very long, over two weeks, package stuck in customs.... package opened upon arrival.... and in poor condition.
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Response from EASI-Spare
25: Hello Sir, We acknowledge receipt of your comment. Indeed, to date, we only have Colissimo for shipments to the DOM-TOM. After 15 days, the package must have undergone the ups and downs of the logistics chain. However, this does not justify the delay and the condition in which you received your order. We will look internally for other shipping solutions. Best regards, The Technic-Achat Team.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/02/2018
26: Good
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 23/02/2018
28: No assembly instructions, sold separately from the switch, not clearly indicated, so a second order is necessary :-(
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Response from EASI-Spare
29: Hello Sir, We have noted your comment. This is a product to be purchased with the available rotary switches. The choice of handle varies depending on the customer's installation, we have several models available. On our site regarding the switches, it is indicated that they are sold without a handle and a red link at the top of the page. Hoping that the equipment meets your satisfaction. Best regards, The Technic-Achat Team.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/02/2018
37: Nothing to report. Material received quickly.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/02/2018
39: Good choice of material and ease of use of the site.
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