The online store EASI-Spare is recognized for its efficient order processing, with many noting that their orders were prepared and dispatched swiftly, often arriving within days. The site is easy to navigate and well-designed, allowing customers to find products effortlessly while ensuring that advertised items are in stock. Customers frequently mention the high quality of the products, often highlighting that they meet or exceed expectations in terms of performance and value for money.
Order received quickly but the product received does not completely match my order. I had ordered RSR22-25A 380V but I received 220V. The label added by technic-achat clearly states 380V but on the original packaging and on the relay itself, it is marked 220V.
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Response from EASI-Spare
Hello, I acknowledge receipt of your email. I checked my stock, and I see that we do have products in 380V. Could you please send us a photo to [email protected] for verification? And if necessary, we can send you the correct product. Best regards, The Technic-Achat Team.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/02/2023
Very good.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/02/2023
Fast delivery even in the DOM. I did not expect that.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/01/2023
Good, but more details on the products would be appreciated (e.g., link to the manufacturer's data sheets).
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/01/2023
Easy search
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 20/01/2023
Good site but it's a shame when I order items, the site announces that they are in stock when in reality they are not.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/01/2023
Regular customer I recommend
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/12/2022
Only 4 stars because the packaging was not protective enough and the bar was a bit damaged at the end. Otherwise, a loyal customer since 2008.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/12/2022
Reactivity and transparency regarding stock status and availability notice.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 15/11/2022
Incomplete delivery
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Response from EASI-Spare
Hello Sir, Sorry for the delay. Your order is still open, and receipt is expected during week 02.2023. Best regards, The Technic-Achat Team.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 11/11/2022
This is the first time I bought an aluminum profile and choosing the products was complicated among several ranges. It's a shame there isn't an option to be guided when selecting a specific profile regarding the products in that range. However, customer service reacted immediately to my mistakes and offered to correct the order, which is really great. A few mistakes were made that I could rectify like a pro. I still managed to complete my installation, which is the main thing.
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Response from EASI-Spare
Hello Sir, Thank you for your feedback. It allows us to improve and offer something more intuitive for customers. The goal is for you to find what suits you. Best regards, The Technic-Achat Team.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/11/2022
Excellent
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 13/10/2022
Moderately satisfied with my previous order, as some pieces were missing from the ordered quantity
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Response from EASI-Spare
Hello, I acknowledge receipt of your comment. I am sorry that there were missing items; normally we receive these articles in packs of 100 pcs. I invite you to contact our customer service so they can regulate and honor your order. Best regards, The Technic-Achat Team.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/10/2022
Navigating the site is not as straightforward as that. For the products, it's top! And it's very professional. The timing is great!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/10/2022
Choice, price, quality
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/10/2022
3: Perfect except for the price, but everything has a cost.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/09/2022
12: Correct
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/09/2022
14: Service is good overall
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/09/2022
26: Shipping costs a bit high. Otherwise very good, and a wide choice.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/08/2022
27: Correct site, easy navigation
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/07/2022
Very good
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 02/08/2022
Good purchase and good company, but very very bad transport
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Response from EASI-Spare
Hello, We have taken your comment into account. Sorry for this delivery problem, we will report it to Colissimo. Hoping that the product suits you. Best regards, The Technic-Achat Team.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/07/2022
Fast and careful shipping
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/07/2022
Fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/06/2022
Good service
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/06/2022
Good responsiveness, fast delivery.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/06/2022
Fast shipping, delivery delayed by Chronopost
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/06/2022
It met my expectations, very reasonable deadlines.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/05/2022
Fast and compliant delivery, perfect.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/05/2022
Very good.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/05/2022
Good.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/05/2022
Good products at reasonable prices... I recommend.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/04/2022
Everything seems compliant, waiting for installation in the electrical cabinet!!;
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 26/04/2022
As I mentioned to the company, ordering a 12.5µF capacitor and receiving at the end of the order seeing 'permanent capacitor 450V 12.5μF 8052654' and below: 'Capacitance capacitor: 12μF' is quite confusing. I had to ask for confirmation by email before agreeing to place the order. This point should be corrected so that customers have, as it is said everywhere now: 'a better experience' on the site. Aside from this downside, the site is quite well designed.
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Response from EASI-Spare
Hello Sir, I acknowledge reading your comment and thank you for it. Your comment is constructive, it will allow us to improve our website. Hoping that the product meets your satisfaction. Best regards, The Technic-Achat team.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/03/2022
Product meets my expectations, well packaged, fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/03/2022
Site quite good, technical service attentive. I was contacted quickly for technical questions (unfortunately not available from the product manufacturer ...)
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 02/03/2022
Delivery times too long.
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Response from EASI-Spare
Hello Sir, I acknowledge good reading of your comment and thank you. I am sorry for the delay. We had sent you an Order Acknowledgment because I was temporarily out of stock on the product. We try to minimize delays as much as possible. Hoping the product suits you. Best regards, The Technic-Achat Team.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 16/03/2022
Shipping costs too high for small orders
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Response from EASI-Spare
Hello Sir, I acknowledge good reading of your remark. We will look into making prices more competitive for small shipments. Best regards, The Technic-Achat Team.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/03/2022
Quantity problem, quickly resolved. Reactive team. Thank you
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/03/2022
GOOD SITE
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