Customer reviews of EASI-Spare

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 4 259 published reviews
5 3 498 82% 4 539 13% 3 120 3% 2 50 1% 1 52 1%

Summary of reviews

The online store EASI-Spare is recognized for its efficient order processing, with many noting that their orders were prepared and dispatched swiftly, often arriving within days. The site is easy to navigate and well-designed, allowing customers to find products effortlessly while ensuring that advertised items are in stock. Customers frequently mention the high quality of the products, often highlighting that they meet or exceed expectations in terms of performance and value for money.

Reviews 3 and 4 stars

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/01/2020
Fast delivery.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/01/2020
Speed, seriousness.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/01/2020
Correct, searching by cable diameter regarding cable glands could be a plus.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 13/12/2019
I was not informed of the arrival of the package at the merchant.
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Response from EASI-Spare
Hello Sir, We acknowledge receipt of your comment. I will inform the colissimo service. Perhaps during these festive periods, and with the high volumes related to e-commerce, there have been communication issues. Sorry for this lack of information. Hoping that the product meets your satisfaction. Best regards, The Technic-Achat Team.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/12/2019
The box arrived torn, a bag of screws exploded, but the count was correct. Packaging needs to be reviewed.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/12/2019
Very good site, lots of choices, keep it up. Best regards.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 06/12/2019
Not too bad, issues with the pads.
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Response from EASI-Spare
Hello Sir, We acknowledge receipt of your comment and thank you for it. What issue are you experiencing with the pads? Best regards, The Technic-Achat Team.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/11/2019
Easy to use site. Fast shipping.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/12/2019
Perfect service, thank you.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/11/2019
Overall satisfied. A slight mix-up on product availability, but ultimately the product was delivered quite quickly.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 10/10/2019
Generally, the box is quite fragile/thin and arrives dented.
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Response from EASI-Spare
Hello Sir, We acknowledge receipt of your comment and thank you for it. We will review the packaging of products and orders that are heavier. Hoping that your order meets your satisfaction, Best regards, The Technic-Achat Team.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 21/11/2019
Good phone availability and feedback by email. Zero out of twenty for the paper manual. All in Mandarin!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/11/2019
Easy to find what you're looking for on the site. Customer service available if needed. Fast delivery by carrier. But it comes at a cost!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/11/2019
Nothing to report, fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/10/2019
High shipping costs for overseas territories
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 28/10/2019
Disappointed with my 2016 order. What about my new order???
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Response from EASI-Spare
Hello Sir, We acknowledge receipt of your order and thank you for it. I see that the model ordered in 2016 is not the same as the one ordered last month. What happened with the old model? Did you consult our technicians for this new model? Best regards, The Technic-Achat Team.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/10/2019
Product compliant with the order and perfect delivery times
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/10/2019
Delay 1 week... Package opened or damaged... Material in good condition.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/10/2019
Site, product: no problem = 4* Preparation: a bit long Colissimo: bad: announced Thursday, delivered Saturday (without info: an error.......
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/10/2019
2 : You need to know exactly what you want
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/10/2019
5 : no problem
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/10/2019
8 : Nothing to report
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/10/2019
13 : Time will confirm this impression. Fast delivery, cheap products
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 29/09/2019
23 : Order received complete but package in a deplorable state (carton completely torn and wrapped in postal tape to reinforce it). For heavy packages, a reinforced box would be preferable.
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Response from EASI-Spare
24 : Hello Sir, We have taken note of your comment and thank you for it. We will strengthen the packaging control on slightly heavy and dense packages to avoid these packages in poor condition. Please excuse us. Hoping that your order meets your expectations. Best regards, The Technic-Achat Team.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/09/2019
30 : good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/09/2019
34 : No problem with the order and delivery.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/09/2019
39 : hello, it's good but it's way too big for what I want to do, it was to operate the players of a foosball table, if you wanted to take it back? Best regards.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/09/2019
40 : Packaging much too important compared to the product: (dimensions in cm): box of 100 x 25 x 25 to contain an aluminum plate of 50 x 25 x 0.5! Otherwise, the product meets my expectations
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 12/09/2019
I ordered and paid for 45 rail terminals, I only received 43. It's not about the price, but I was short 1 because I actually needed 44.
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Response from EASI-Spare
Hello Sir, We acknowledge receipt of your comment. Sorry for this error. Please feel free to contact our customer service so they can correct the shipment of the missing terminals. Best regards, The Technic-Achat Team.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/09/2019
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/09/2019
Easy contact.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/09/2019
SERVICE AND SHIPPING SPEED BUT THE PRODUCT IS 30% MORE EXPENSIVE THAN OTHER DISTRIBUTORS WITH A 10-DAY DELAY.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 30/08/2019
Well-made site But it's a shame when you ask for information regarding certain products, French user manual Silence
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Response from EASI-Spare
Hello Sir, We acknowledge receipt of your comment and thank you for it. Regarding the documentation, I presume it is about the remote control. Did someone give you the information or did you not receive any feedback on the documentation in French at all? Best regards, The Technic-Achat Team.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/08/2019
Impeccable
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/08/2019
The capacitor I wanted to replace had 2 white wires, the one I received has a blue wire and a red one, is it serious if I possibly install it upside down?
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/08/2019
No manual included, a few words in a Slavic language.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/08/2019
Fast delivery.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/08/2019
NO SPECIFIC COMMENT
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/08/2019
impeccable, quick response
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 02/08/2019
high price and especially excessive shipping costs, personally I would not recommend this site!
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Response from EASI-Spare
Hello Sir, We take your comment into account. Our prices on shipping costs reflect the costs charged to us by the carriers. Moreover, we always choose a delivery against signature (more expensive but more secure). Please note that deliveries to relay points are less expensive than home delivery for colissimo. Best regards, The Technic Achat team
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