The store consistently delivers fast shipping and reliable delivery, with many customers noting deliveries arriving quickly, on time, and in good condition. They highlight attentive, responsive customer service and helpful follow-up, including clear communication, phone availability, and effective assistance with order changes or questions. Product quality and accuracy are repeatedly praised, with items matching descriptions, well-packaged, and easy-to-align with expectations or adjustments (such as bindings). The overall shopping experience is described as smooth and efficient, with competitive prices and a broad assortment that inspires repeated use and recommendations.
Four stars because a tiny bit of extra protection during packaging would have prevented a small scratch on one of the skis during transport.
For the rest, nothing to complain about except for the slightly long shipping time, probably due to the orders accumulated during the holidays. Very friendly people on the phone.
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Eric M.
Rating: 4 out of 5
following a purchase from 21/12/2024
We had a bit of a scare because the skis arrived the morning of our departure. Ordered on 21/12 delivered on 31/12 (Complicated period for deliveries)
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Samuel G.
Rating: 4 out of 5
following a purchase from 22/12/2024
Very good, fast delivery.
A few additional details about the product would be a plus, hence one star less.
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Philippe C.
Rating: 4 out of 5
following a purchase from 20/12/2024
Very good
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Thierry B.
Rating: 4 out of 5
following a purchase from 28/12/2024
Very fast delivery
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Eric A.
Rating: 4 out of 5
following a purchase from 17/12/2024
Very attractive prices. The order was shipped a bit late. It was the holiday season.
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Lilian B.
Rating: 4 out of 5
following a purchase from 24/12/2024
Service from easygliss was impeccable, the only downside was the delivery person, the company is really not very serious regarding deliveries !
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Fabio S.
Rating: 4 out of 5
following a purchase from 16/12/2024
All good
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Sylvain B.
Rating: 4 out of 5
following a purchase from 11/12/2024
Stock not always updated
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Joan P.
Rating: 4 out of 5
following a purchase from 06/12/2024
It took 10 days to send it, but ok
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Gaelle B.
Rating: 1 out of 5
following a purchase from 29/11/2024
Quick shipment of the order, however, unresponsive after-sales service that claims not to belong to an online commerce group to justify itself. I had to return my order due to a size issue, shipping costs at the customer's expense and refund still pending even though the package has been received for over 10 days. When contacting the service, the people are extremely unpleasant and hang up on you. I used to order from competing mountain sites and never had such problems.
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Alain B.
Rating: 4 out of 5
following a purchase from 29/11/2024
Good follow-up
Good exchanges and communication regarding delivery.
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Lina S.
Rating: 1 out of 5
following a purchase from 24/11/2024
Scarpa with a defect and unwearable
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Jean Paul P.
Rating: 4 out of 5
following a purchase from 25/11/2024
The site is well made, the delivery was really fast for me ordered the skis the day before received the next day.
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David P.
Rating: 4 out of 5
following a purchase from 20/11/2024
Everything is correct.
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Fabrice B.
Rating: 4 out of 5
following a purchase from 17/11/2024
Great offer, too bad the packaging suffered somewhat from transport, burst at the fixings and patched by the carrier with tape that didn't hold. Too bad there was no padding around the pair of skis wrapped in bubble wrap. A bit light given the free space in the box. One star less for that.
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Marc O.
Rating: 4 out of 5
following a purchase from 31/08/2024
Slight delay in delivery without spontaneous communication
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Alessio E.
Rating: 4 out of 5
following a purchase from 11/11/2024
Good prices.
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Richard S.
Rating: 4 out of 5
following a purchase from 21/10/2024
Plenty of choices, there's plenty to enjoy. So let's not hesitate. Order received within 8 days.
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Kevin O.
Rating: 4 out of 5
following a purchase from 18/10/2024
Well-packaged order, received on time.
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Alvaro C.
Rating: 4 out of 5
following a purchase from 03/10/2024
A good choice, I have been using this model for several years.
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Patrice L.
Rating: 4 out of 5
following a purchase from 27/09/2024
Nothing to report.
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Bruno V.
Rating: 4 out of 5
following a purchase from 25/09/2024
Order shipped within 1 week, items conform to descriptions.
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Bruno L.
Rating: 4 out of 5
following a purchase from 29/08/2024
Fast and efficient!
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Marco A.
Rating: 4 out of 5
following a purchase from 16/08/2024
After informing me of the stock shortage, they quickly found a solution.
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Mickael D.
Rating: 4 out of 5
following a purchase from 09/09/2024
Fast and efficient
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Jerome G.
Rating: 4 out of 5
following a purchase from 28/08/2024
Conform and fast shipment
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Heinz W.
Rating: 1 out of 5
following a purchase from 16/08/2024
Two 87-degree edge angles are missing, I request to return or refund the amount
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Response from EASY-GLISS.COM
Hello, We apologize for this error. We will immediately send you the 2 missing items. Best regards, The Easy-Gliss.com team
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Aurelie D.
Rating: 4 out of 5
following a purchase from 21/07/2024
Good responsiveness and reliability. One of the 2 pairs of skis ordered was no longer available, we were quickly called to offer a solution. Finally skis in stock 48 hours later and delivered within the week.
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Enrique V.
Rating: 1 out of 5
following a purchase from 26/07/2024
Although the soles and edges are good, the upper part is not worn from use (obviously the paint is normal to suffer wear), it just has multiple breaks.
It is disappointing and abusive that a prestigious site like Easy-gliss sells skis in these conditions. I bought my previous skis online from another site and this problem did not come to my mind.
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Response from EASY-GLISS.COM
Hello Enrique, We are sorry that the second-hand skis you received do not suit you. We invite you to contact customer service and send them photos of the received product. Best regards, The Easy-Gliss team
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Anouk S.
Rating: 4 out of 5
following a purchase from 10/07/2024
In accordance with the description.
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Olivier R.
Rating: 4 out of 5
following a purchase from 13/07/2024
Item delivered as described
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Jürgen H.
Rating: 4 out of 5
following a purchase from 22/06/2024
The website has been working well so far. However, the cart always loses items if you don't purchase immediately and come back later.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/04/2024
Packaging damaged upon arrival
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/04/2024
Worked well, except that the company only ships with DPA. The package is then left on the windowsill or on the doorstep, and if you're unlucky, it gets stolen. I would gladly pay a few euros more for shipping to a DHL parcel station.
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Nicola M.
Rating: 4 out of 5
following a purchase from 04/04/2024
Very satisfied with the purchase.
Very serious company.
I ordered a ski model from the 2024 season at a clearance price and due to lack of availability, they sent me the new model for the next 2025 season
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Alain C.
Rating: 4 out of 5
following a purchase from 30/03/2024
Order placed on March 29, received on April 15.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/04/2024
great just like on the top site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/03/2024
Order of skis + poles + bag, fast delivery and almost compliant... Bindings poorly adjusted (Din at 7-8 instead of 5, very dangerous)
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/03/2024
Delivery a bit late but the product was in perfect condition
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