Easy-Gliss delivers fast and reliable service with attentive, responsive support. Customers highlight fast delivery, well-packaged and sturdy skis, and accurate fulfillment of orders, including timely updates and on-time arrival. The product range and pricing are consistently praised, with many noting competitive prices and a straightforward, easy purchasing process. The team provides thorough follow-up, helpful advice, and professional, friendly communication, making supported orders smooth from inquiry to delivery.
Hello Noelia, As a distributor, we use the product names given by the suppliers. According to our classification: -Baby: 0-5 years -Juniors: 5-10 years -Teens: 10 years and older If the mask does not suit you, you can return it to us. Best regards, The Easy-gliss.com team
A
Acheteur vérifié
Rating: 1 out of 5
following a purchase from 05/02/2023
They are not responding to my assistance request sent
Translated reviews
Response from EASY-GLISS.COM
Hello, The ordered sled is perfectly functional. The friction on the sled is due to storage in the warehouse. You are asking for a 70% refund of the price for a product that will be in the same condition after use. Therefore, we cannot respond positively to your request. We hope you understand. Best regards, The Easy-gliss.com team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 05/02/2023
Order received on the scheduled date and product in line with my expectations. Very good
Translated reviews
Response from EASY-GLISS.COM
Hello Lilian, Thank you for your purchase. Your satisfaction is our priority. The Easy-gliss.com team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 01/02/2023
Delivery on time. A bit long waiting without response to my messages. Otherwise perfect. Snowboard received in well-protected packaging! I recommend.
Translated reviews
Response from EASY-GLISS.COM
Hello Denis, Please excuse us for the slightly long response time, we have done our best to respond to everyone as quickly as possible. However, we are glad that everything went well. Thank you. See you soon. The Easy-gliss.com team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 28/01/2023
Very good site
Translated reviews
Response from EASY-GLISS.COM
Hello Lucie, Thank you for your purchase. See you very soon. The Easy-gliss.com team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 23/01/2023
I had no trouble placing my order, everything was clear. The products are as described. I didn't give the 5th star because my package arrived torn, but that did not affect the products. Nevertheless, this is not attributable to easy-gliss but rather to the shipping manager.
Translated reviews
Response from EASY-GLISS.COM
Hello Jean-François, We sincerely thank you for taking the time to write such a detailed review. Your satisfaction is our priority. However, we are sorry that your package arrived in this condition. See you soon. The Easy-gliss.com team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 21/01/2023
Perfect
Translated reviews
Response from EASY-GLISS.COM
Hello Erwan, Thank you for your feedback. Hoping to see you again very soon. The Easy-gliss.com team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 18/01/2023
All good; the delivery was fine
Translated reviews
Response from EASY-GLISS.COM
Hello José, We sincerely thank you for your comment. It is a pleasure for us to read a review like yours. See you soon. The Easy-gliss.com team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 17/01/2023
Very fast shipping and in accordance with the order. Good quality products. Only downside, the website pages open too slowly and viewing the cart in real time is complicated. Despite this, I recommend this site 100%.
Translated reviews
Response from EASY-GLISS.COM
Hello Fabrice, We are sincerely delighted to have met your expectations. Thank you for your recommendation. The Easy-gliss.com team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 17/01/2023
Hello... For the delivery, a code had to be given to the delivery person.. No mailbox delivery, hand delivery only... I waited for nothing... You should update the instructions.. Yours are from the Covid time My package was delivered to my mailbox.. That's very good.. I prefer Well received
Translated reviews
Response from EASY-GLISS.COM
Hello Beatrice, Our instructions are up to date. Delivery people are always instructed to ask for the code from customers. However, some delivery people take the liberty of not doing so. Hoping to have responded as best as possible. The Easy-gliss.com team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 14/01/2023
Everything went well for the order, it arrived on time, except that the DPD delivery person delivered the equipment without anyone being on site, in front of the door.
Easy Gliss should pay attention to this delivery procedure of its subcontractor.
Translated reviews
Response from EASY-GLISS.COM
Hello Pascal, We take note of your feedback. It does happen that some agencies do not meet DPD's sales promise. However, it is often the same agencies that cause problems. Most of the time, feedback on delivery is positive. Finally, DPD allows for faster and cheaper delivery for customers. However, we offer delivery via Colissimo. Excellent ski season. See you very soon. The Easy-gliss.com team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 08/12/2022
very good
Translated reviews
Response from EASY-GLISS.COM
Hello, Thank you for your purchase. See you soon. The Easy-gliss.com team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 22/12/2022
Sometimes I feel like the site is buggy
Translated reviews
Response from EASY-GLISS.COM
Hello Christophe, We are not sure we understood your feedback. If you wish to provide any clarification, please do not hesitate. Your feedback on your experience. The Easy-gliss.com team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 15/12/2022
-
Translated reviews
Response from EASY-GLISS.COM
Hello Alvise, Thank you for your order. Happy holidays. The Easy-gliss.com team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 09/12/2022
Great, although I received the package in a completely torn box but that is not your fault.
Translated reviews
Response from EASY-GLISS.COM
Hello Maelle, We are sorry to see that the delivery did not go as well as it should have. We would like to thank you for understanding that we are not responsible for the quality and care provided by the delivery personnel. However, aware of the risks involved in delivery, we do our best to protect the products. Happy holidays. The Easy-gliss.com team
A
Acheteur vérifié
Rating: 1 out of 5
following a purchase from 24/11/2022
I have received other skis different than the ones bought. When I emailed Easygliss, they told me the courier would collect them and send me the correct ones again, but it’s been already 10 days since my first claim. I want to receive the proper skis bought.
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 02/12/2022
Easy navigation, all the details of the material are indicated but the search criteria are not always respected. Very good packaging, however DPD is very poor! But you are not to blame.
Translated reviews
Response from EASY-GLISS.COM
Hello Marc, Thank you sincerely for your feedback. Your experience matters to our clients as well as to us. Can you clarify the part "search criteria"? Thank you for your understanding regarding DPD. It is true that we unfortunately cannot control the quality of services provided by carriers. Excellent end of year holidays. The Easy-gliss.com team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 22/10/2022
It works well and I managed very well with the translator
Translated reviews
Response from EASY-GLISS.COM
Hello Juan Luis, We are glad that you found what you were looking for. The site is available in five languages (English, German, Italian, Spanish, and French) to satisfy all our customers. See you soon. The Easy-gliss.com team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 01/11/2022
Everything is fine.
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 21/09/2022
an insufficient automatic information but a very responsive customer service.
Translated reviews
Response from EASY-GLISS.COM
Hello Jean-Christophe, We take note of your feedback. Thank you for taking the time to share your feelings with us. See you soon. The Easy-gliss.com team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 27/09/2022
-
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 30/09/2022
Fast delivery, very pleasant site
Translated reviews
Response from EASY-GLISS.COM
Hello Mélanie, Thank you for taking the time to give us feedback. Your opinion matters a lot. The Easy-gliss.com team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 06/09/2022
Quality material sold on this site
Translated reviews
Response from EASY-GLISS.COM
Hello Christian, Thank you for your feedback and your trust. See you very soon. The Easy-gliss.com team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 20/07/2022
The site is clear, orders are easy to place. Too bad DPD (delivery company) does not deliver packages on time. And when it cancels a delivery, it does not notify you.
Translated reviews
Response from EASY-GLISS.COM
Hello Thomas, We would like to thank you for your feedback. Regarding the delivery, as you mentioned, it is a delivery company that takes care of it. Therefore, we cannot manage the package once it is entrusted to the delivery company. See you very soon. The Easy-gliss.com team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 03/07/2022
Just a few small impacts on the skis!!
Translated reviews
Response from EASY-GLISS.COM
Hello Adrien, We are surprised by your feedback. The skis shipped are new and packaged to protect them during transport. If the impacts are too significant or may come from manufacturing defects, we invite you to contact our service (only if the skis have not been used). The Easy-gliss.com team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 28/06/2022
Order tracking not available with the carrier and notified on the same day that delivery would not take place.
Translated reviews
Response from EASY-GLISS.COM
Hello Francois, We are surprised to read your feedback. Indeed, regarding tracking, it is normally available from the preparation of the package until its arrival. As for delivery, we cannot manage the package once it is handed over to the delivery person. Hoping to have met your expectations regarding the ordered product. Best regards, The Easy-gliss.com team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 06/06/2022
compliant and delivered on time
Translated reviews
Response from EASY-GLISS.COM
Hello Agnes, We are delighted to have met your expectations. Thank you for taking the time to leave us a review. See you soon. The Easy-gliss.com team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 24/04/2022
Good, product and delivery times as expected
Translated reviews
Response from EASY-GLISS.COM
Hello Pierre, Thank you sincerely for your feedback and for your trust. See you very soon. The Easy-gliss.com team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 30/04/2022
-
Translated reviews
Response from EASY-GLISS.COM
Hello Philippe, We are glad to learn of your satisfaction. See you soon. The Easy-gliss.com team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 09/04/2022
Order received without issues. Super bag. I prioritized a French site and I am not disappointed.
Translated reviews
Response from EASY-GLISS.COM
Hello Thomas, We are pleased to learn of your satisfaction. We are delighted to have met your expectations. See you very soon. The Easy-gliss.com team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 08/04/2022
Site ok, fast delivery, responsive customer service
Translated reviews
Response from EASY-GLISS.COM
Hello Philippe, Thank you sincerely for taking the time to leave a review. We are pleased to have met all your expectations. See you soon. The Easy-gliss.com team
A
Acheteur vérifié
Rating: 1 out of 5
following a purchase from 02/04/2022
Received package torn and missing 2 items
Translated reviews
Response from EASY-GLISS.COM
Hello Didier, We would like to apologize once again. The delivery is indeed the cause of the loss of two products. Unfortunately, we are not able to control the quality of the services and the care taken by the delivery company once the package is entrusted to them. Moreover, you have been refunded the amount corresponding to the missing products. Hoping to have responded as best as possible. The Easy-gliss.com team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 02/04/2022
the packaging: the skis should be a little better protected
Translated reviews
Response from EASY-GLISS.COM
Hello François, We are sincerely surprised by your feedback. Indeed, all our new skis are packaged in bubble wrap and then in a box sized to the product. The Easy-gliss.com team
A
Acheteur vérifié
Rating: 1 out of 5
following a purchase from 13/03/2022
Product has defects. No response to my email.
Translated reviews
A
Acheteur vérifié
Rating: 1 out of 5
following a purchase from 25/02/2022
Missing item in the received box. Despite my contract with customer service and the delivery person, no solution was found. The pretext for not refunding me is that I accepted the box without raising any reservations, which in my opinion is pure bad faith and a way for the delivery person to protect themselves legally, which was also confirmed to me by the delivery service's customer service. Everyone is passing the buck and hiding behind procedures that would require unpacking all the packages that arrive at my place in front of the delivery person to validate that everything is in order before accepting it, which obviously no one does.
The Easy-Gliss customer service apparently contacted the delivery person to obtain compensation but without success, leaving me to fend for myself to obtain redress. I am very lucky that the item did not have a very high value…
In short, quite shocking the complete disinterest of the customer once the payment is made… but this is becoming the norm as everyone knows…
Translated reviews
Response from EASY-GLISS.COM
Hello Loris, Indeed, the problem is the fact of not having raised any reservations. The primary objective is to protect the customer when receiving a damaged package and thus allow them to request a refund if products are missing or damaged. However, if no reservation is made, it means that the customer accepts the package as is. It is therefore not possible to turn against the carrier because nothing proves that the delivery is the cause of the damage to the products. Moreover, our delivery person allows the choice of the date and time slot for delivery to enable the customer to be present. The possibility of seeing the package before accepting it is therefore available to everyone. Finally, despite this, we always try to offer quality service to our customers. We have therefore contacted the carrier to try to find a solution. According to their delivery policy, no solution was possible. This is therefore independent of our will, we cannot in any way decide on the conditions defined by the carrier. We do not leave our customers to fend for themselves as you say, on the contrary, we have done our utmost to find a solution to your case. Unfortunately, this did not lead to anything. The Easy-gliss.com team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 18/02/2022
Hello, The skis were not fitted to my shoe size as I had requested. It's a shame.
Translated reviews
Response from EASY-GLISS.COM
Hello Tiffany, We are truly surprised by your feedback. We have set up a mounting form in order to directly adjust our customers' skis. However, it may be that the adjustment was forgotten. If that is the case, we sincerely apologize. The Easy-gliss.com team
A
Acheteur vérifié
Rating: 1 out of 5
following a purchase from 07/02/2022
Order not received
Translated reviews
Response from EASY-GLISS.COM
Hello, We would have appreciated it if you had contacted our customer service regarding your delivery difficulties. Indeed, your package was returned to us today. Would you like us to resend your order or proceed with your refund? Awaiting your response. The Easy-gliss.com team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 07/02/2022
Excellent seller, good speed with DPD (6 days with the weekend in between), good prices although the France/Italy shipping is not very cheap (10€) .. I recommend larger orders, above 269€ shipping is free.
Translated reviews
Response from EASY-GLISS.COM
Hello, We are pleased that the delivery went well. I would like to thank you for your patience and support. However, we understand that for a small order the standard price of 10€ may seem high. See you soon. The Easy-gliss.com team
A
Acheteur vérifié
Rating: 1 out of 5
following a purchase from 16/02/2022
The product arrived defective as the package was delivered broken, I contacted customer service and they did not provide any solution, unfortunately if it arrived like this they can do nothing. Regrettable and intolerable, I will never buy here again.
Translated reviews
Response from EASY-GLISS.COM
Hello Clara, It turns out that your product was damaged during transport. The condition of the package at the time of receipt clearly indicated that there was a risk of damage to the product. For this reason, reservations should have been made at the time of receipt. By purchasing the product you accepted the GTC (General Terms and Conditions of Sale). We would like to make it clear that we are not aware of any defect or error in the product on our part. For this reason, we cannot accept the return or refund of the product if no reservations were made. Sincerely, The Easy-gliss.com team
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 07/02/2022
Fast shipping and good communication. Order of ski poles. A bit of bubble wrap around the items would have been a real plus.
Translated reviews
Response from EASY-GLISS.COM
Hello Antoine, The poles are already protected by plastic packaging plus a cardboard packaging for transport. In terms of ecology and economy, we cannot afford to put bubble wrap on each of our products. Counting on your understanding. The Easy-gliss.com team
We use cookies for audience measurement and improving user experience.
English 