Customer reviews of EASY-GLISS.COM

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 4 888 published reviews
5 4 247 87% 4 430 9% 3 97 2% 2 44 1% 1 70 1%

Summary of reviews

Easy-Gliss delivers fast and reliable service with attentive, responsive support. Customers highlight fast delivery, well-packaged and sturdy skis, and accurate fulfillment of orders, including timely updates and on-time arrival. The product range and pricing are consistently praised, with many noting competitive prices and a straightforward, easy purchasing process. The team provides thorough follow-up, helpful advice, and professional, friendly communication, making supported orders smooth from inquiry to delivery.

Reviews 2 and 4 stars

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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 25/11/2019
Skis very well packaged, arrived in perfect condition ...but with a few days delay.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 27/11/2019
Good.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 16/11/2019
It would be beneficial to be able to choose the delivery date at the time of ordering or to be contacted beforehand (e.g., 1 day before) to avoid a second delivery. However, satisfied with the delivery respecting the date after the first failure.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 02/11/2019
Top-notch
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 25/10/2019
Everything is fine
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 24/10/2019
Simple navigation
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 24/10/2019
The site is very good, and the delivery is very, very fast. The only criticism concerns the packaging. The box contained 2 pairs of skis that were moving around without any protection. They could have wrapped them in plastic, or at least secured the skis together! Sure, they are second-hand skis, but still!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 18/10/2019
My order arrived quickly.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 09/10/2019
Easy to use
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 01/10/2019
Fast delivery, products in good condition. Satisfied
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 31/07/2019
Good contact with the teams! Product conforms! Only downside is that delivery times could be warned from the start that some products deserve more attention and a much longer delay than notified on the site..
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 30/04/2019
Delivery time, impeccable tracking
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 01/05/2019
A bit long delay for product shipping but very good experience with regular email follow-up.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 30/04/2019
Good except for the delivery, we were absent and the package was thrown over the gate resulting in torn packages, fortunately the skis were not damaged nor the bindings. Needs to be reviewed with the carrier....
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 27/04/2019
Product as described
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 05/04/2019
Skis well packaged, protective plastic film cut just enough for mounting the bindings, bindings well adjusted to the length of my shoes and to the standard release setting, shipped very quickly after the order. Just a small downside (hence my rating 4*/5: this is the first pair of new skis I buy and I didn't know that they needed to be waxed before even the first use, information on this subject would have been welcome I wasn't used to being overtaken in a straight line...
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 09/04/2019
Good response in general. Did not provide the detaxation form despite many requests and proofs that other sites are delivering it, which is a rightful demand for a tourist visiting France
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Response from EASY-GLISS.COM
Hello,
We informed you before your purchase that it was not possible to provide you with a tax refund form as indicated in our terms and conditions. Moreover, since the delivery was made in France, VAT is therefore applicable.
Best regards
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 12/03/2019
Carefully packaged, very well protected, delivery time was a bit long for me. Very competitive price
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 13/03/2019
Beautiful site, a bit slow sometimes for product selection
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 11/03/2019
Very fast delivery thank you
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 26/02/2019
Order as expected but I would have liked to be informed of the delay of my order without having to call the site.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 26/12/2018
Good site and customer service available.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 27/02/2019
I would have liked to have an invoice in the package
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 19/02/2019
Very good.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 07/02/2019
Very good
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 08/02/2019
Thank you
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 05/02/2019
Order received very quickly, material perfect, packaging could be a bit limited. I recommend this site.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 05/02/2019
The site is quite clear but fortunately the store seller advised me by phone!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 30/01/2019
Order shipped very quickly. But the DPD delivery person is not very reliable... I had a very bad experience: waiting for delivery all day only to be delivered the next day when the site and the email were clear...
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 30/01/2019
very good
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 01/02/2019
The site is complete and precise
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 02/02/2019
Very good and fast.
Except: the box is not very sturdy, luckily the contents were not fragile...
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 31/01/2019
I bought junior skis from Easygliss, but the quality was low despite a higher price than elsewhere.. I am disappointed with the value for money, even though the sole was acceptable...
I would prefer fairs and ski exchanges again
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Response from EASY-GLISS.COM
We have taken your issue into account and after checking we have not received any email from you reporting this problem, nor any photos. Please note that you can return the product if it is not as described at no cost to you, you just need to make a return request from your customer account.
You can also contact us by phone.
Best regards
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 27/01/2019
Nothing to report, everything went well.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 24/01/2019
All ok. Great job.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 20/01/2019
Good site and received my purchases on time
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 22/01/2019
very fast delivery
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 13/01/2019
Competitive prices, delivery tracking to improve, products well packaged. I recommend
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 14/01/2019
I thought there would be a cover with skis at 500€!!!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 07/01/2019
Quite a complete site, very responsive...
No problem
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