Easy-Gliss delivers fast and reliable service with attentive, responsive support. Customers highlight fast delivery, well-packaged and sturdy skis, and accurate fulfillment of orders, including timely updates and on-time arrival. The product range and pricing are consistently praised, with many noting competitive prices and a straightforward, easy purchasing process. The team provides thorough follow-up, helpful advice, and professional, friendly communication, making supported orders smooth from inquiry to delivery.
Order tracking not available with the carrier and notified on the same day that delivery would not take place.
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Response from EASY-GLISS.COM
Hello Francois, We are surprised to read your feedback. Indeed, regarding tracking, it is normally available from the preparation of the package until its arrival. As for delivery, we cannot manage the package once it is handed over to the delivery person. Hoping to have met your expectations regarding the ordered product. Best regards, The Easy-gliss.com team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 06/06/2022
compliant and delivered on time
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Response from EASY-GLISS.COM
Hello Agnes, We are delighted to have met your expectations. Thank you for taking the time to leave us a review. See you soon. The Easy-gliss.com team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 24/04/2022
Good, product and delivery times as expected
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Response from EASY-GLISS.COM
Hello Pierre, Thank you sincerely for your feedback and for your trust. See you very soon. The Easy-gliss.com team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 30/04/2022
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Response from EASY-GLISS.COM
Hello Philippe, We are glad to learn of your satisfaction. See you soon. The Easy-gliss.com team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 09/04/2022
Order received without issues. Super bag. I prioritized a French site and I am not disappointed.
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Response from EASY-GLISS.COM
Hello Thomas, We are pleased to learn of your satisfaction. We are delighted to have met your expectations. See you very soon. The Easy-gliss.com team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 08/04/2022
Site ok, fast delivery, responsive customer service
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Response from EASY-GLISS.COM
Hello Philippe, Thank you sincerely for taking the time to leave a review. We are pleased to have met all your expectations. See you soon. The Easy-gliss.com team
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 17/03/2022
The purchase and the correct shipment took too long, like 10 days. The ski boot in my size had no way to fit my foot but was perfect. I had to return it and therefore paid shipping costs of €9 and return costs of €18 and I have nothing. Too expensive
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Response from EASY-GLISS.COM
Hello Igone, We are sorry that you are disappointed with your experience on our site. Regarding delivery, we cannot bear the costs on our part below a certain order amount. Now about the return of the order. Our sales conditions specify that you have to pay the return shipping costs unless the return is due to an error on our part or an original defect of the product. Finally, these conditions were accepted when placing the order. We hope you understand. The Easy-gliss.com team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 02/04/2022
the packaging: the skis should be a little better protected
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Response from EASY-GLISS.COM
Hello François, We are sincerely surprised by your feedback. Indeed, all our new skis are packaged in bubble wrap and then in a box sized to the product. The Easy-gliss.com team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 18/02/2022
Hello, The skis were not fitted to my shoe size as I had requested. It's a shame.
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Response from EASY-GLISS.COM
Hello Tiffany, We are truly surprised by your feedback. We have set up a mounting form in order to directly adjust our customers' skis. However, it may be that the adjustment was forgotten. If that is the case, we sincerely apologize. The Easy-gliss.com team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 07/02/2022
Excellent seller, good speed with DPD (6 days with the weekend in between), good prices although the France/Italy shipping is not very cheap (10€) .. I recommend larger orders, above 269€ shipping is free.
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Response from EASY-GLISS.COM
Hello, We are pleased that the delivery went well. I would like to thank you for your patience and support. However, we understand that for a small order the standard price of 10€ may seem high. See you soon. The Easy-gliss.com team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 07/02/2022
Fast shipping and good communication. Order of ski poles. A bit of bubble wrap around the items would have been a real plus.
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Response from EASY-GLISS.COM
Hello Antoine, The poles are already protected by plastic packaging plus a cardboard packaging for transport. In terms of ecology and economy, we cannot afford to put bubble wrap on each of our products. Counting on your understanding. The Easy-gliss.com team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 10/02/2022
Delivered very quickly without extra charge
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Response from EASY-GLISS.COM
Hello Catherine, We are delighted that everything went well. See you very soon. The Easy-gliss.com team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 09/01/2022
Not bad, but their dpd delivery person gets confused if we change the delivery address on their site. Result: 15 days before I found my package.
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Response from EASY-GLISS.COM
Hello Sébastien, Unfortunately, we are not responsible for the management and organization of transport. However, we are sorry that the delivery went poorly. Best regards, The Easy-gliss.com team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 02/02/2022
The ordered skis are indeed in accordance with the information, perfect little issue with the shoes, the ordered size is not the one received, but immediate refund, very good responsiveness, impeccable service.
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Response from EASY-GLISS.COM
Hello Marc, We are delighted that everything went well. We would like to apologize once again for the error regarding the shoe. Thank you again for your understanding. The Easy-gliss.com team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 09/02/2022
Very fast delivery, soles indeed clean and in good condition on the skis (surfacing and waxing done correctly, with sharpening of the edges). However, the top of the skis (serigraphy has aged well), otherwise skis ready to be used safely, just the aesthetic side that is lacking.
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Response from EASY-GLISS.COM
Hello Laurent, We notice that you took the time to observe the maintenance of the skis and to give us feedback on this point. We thank you for that. Regarding the serigraphy, it is indeed the risk for second-hand skis. However, we hope that the product will meet your expectations. Thank you. The Easy-gliss.com team
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 08/02/2022
Hello, the skis arrived poorly adjusted for the binding spacing. Yet I had specified: the shoe size, the length in mm and the brand of the shoes... I am surprised that there is, I think, at least 1 cm to modify and moreover the 2 bindings are not at the same spacing (the other one is missing 1/2 cm). In short, it seems a bit hastily done because both should at least have the same adjustment. Having two left hands, I will have to go to a rental shop for the adjustment and especially feel uncomfortable arriving with new skis that I did not buy from him... moreover delivery 1 day after the date announced by the delivery person.
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Response from EASY-GLISS.COM
Hello Bertrand, The return of the skis was offered to you. If you refused it, it's your choice, we cannot do anything more. The Easy-gliss.com team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 08/02/2022
Good tracking of the package, the only downside is the delivery cost. Improvement by reducing them with relay points, etc.
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Response from EASY-GLISS.COM
Hello Jeremy, For the delivery of our packages we go through a transport company. Our prices are therefore established based on this. Counting on your understanding. The Easy-gliss.com team
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 30/01/2022
Item as described and pictured, well kept and good communication, the problem was the transport..... After 10 days of not knowing what happened to my skis, I decided to report the matter to the postal police and strangely after 1 and a half days, the skis arrived at home.......
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Response from EASY-GLISS.COM
Hello Gabriele, Unfortunately, we are unable to manage the package once it has been handed over to the carrier. However, the product meets your expectations and you have received it. For these reasons, we are sincerely disappointed that you are focusing on the carrier issue. The Easy-gliss.com team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 29/01/2022
Very satisfactory customer service. Delivery time a bit longer than announced but all products are checked before being sent, one product was even replaced in my order because it was in poor condition. To our pleasant surprise, gloves were offered for our children. I recommend this site
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Response from EASY-GLISS.COM
Hello Violaine, We would like to apologize once again regarding the shipping delay. Thank you sincerely for your patience. We are delighted that you are satisfied and that our commercial gesture caught your attention. We look forward to dealing with you again. The Easy-gliss.com team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 10/02/2022
The only downside is that the return is at the customer's expense
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Response from EASY-GLISS.COM
Hello Philippe, It is true that the return is at the customer's expense (except in case of our error or defect present on the product). However, everything is specified and accessible at any time in the general sales conditions. The Easy-gliss.com team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 06/02/2022
Order received 3 days after payment.
The skis were very well packaged.
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Response from EASY-GLISS.COM
Hello Thomas, We sincerely thank you for your comment. It is important for us to have customer feedback. Moreover, your satisfaction is our priority. See you soon. The Easy-gliss.com team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 03/02/2022
Very good purchase and delivery.
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Response from EASY-GLISS.COM
Hello Antoine, Thank you for your purchase. See you soon. The Easy-gliss.com team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 29/01/2022
Very good shipment except for the huge box for a helmet, needs to be reviewed for ecology and transport bulk.
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Response from EASY-GLISS.COM
Hello Elodie, Facing difficulties in sourcing boxes, it may indeed be that the packaging used is not the most appropriate. However, normally we do our best to use the most suitable boxes or even reuse boxes when possible. Counting on your understanding. The Easy-gliss.com team
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 27/01/2022
The shipping went quickly, but the price-performance ratio is not right.
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Response from EASY-GLISS.COM
Hello, We are sincerely surprised by your comment. Indeed, the prices for our used products are assessed based on the condition of the skis. Furthermore, all our used skis are maintained before sale. Your Easy-gliss.com team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 30/01/2022
Order processed very quickly, assembly and adjustment super +++ Attention to the small marks made on the skis, nothing serious since there will be traces from the first outing, but on a new product we expect it to be immaculate.
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Response from EASY-GLISS.COM
Hello Philippe, Thank you for your comment. We take your remark into account and will ensure to improve this point. See you very soon. The Easy-gliss.com team
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 30/01/2022
Disappointed. The second-hand skis purchased were sold dirty. I thought they would be at least checked, cleaned a minimum, I am not even sure they were waxed, it was a low price indeed but I am still disappointed... I will not try second-hand on this site again.
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Response from EASY-GLISS.COM
Hello Marlène, We are sincerely surprised by your feedback. Indeed, our skis are normally all checked: cleaning and complete maintenance (sharpening, waxing, ...). Please excuse us if this was not the case. We take your comment into account and will pass the information to our team. The Easy-gliss.com team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 27/01/2022
Deadline respected
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Response from EASY-GLISS.COM
Hello Guenael, Thank you for your purchase. See you very soon. The Easy-gliss.com team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 10/01/2022
A bit more information to help choosing would be helpful. But everything has been ok, and the skis are good.
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 22/01/2022
The photographs of the item do not reflect its actual state of use; on the contrary, they seem deliberately made to hide it. If it hadn't been for the fast delivery, I would have only given one star. Too bad because at first I was happy to have found a serious company.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 15/01/2022
Very good site, delivery time kept!
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 10/01/2022
They took fifteen days. I had to write twice to find out if there was any problem. Finally, they told me that the size of my boots in mm was missing. I had initially communicated that I wore a size 43. I was not asked to complete the information until I insisted several times if there was any problem. I went skiing with my old skis.
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Response from EASY-GLISS.COM
Hello Manuel, It turns out that you ordered skis to be drilled. For this, we need the exact size of your boot and not the shoe size. In fact, the shell length varies from one model to another even if the boot size is the same. Once your order was processed, an email was sent to you to know the length in mm. The shipping time depends solely on your response time. The Easy-gliss.com team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 19/01/2022
Simple to use site
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Response from EASY-GLISS.COM
Hello Sylvie, We are delighted to learn of your satisfaction. Thank you. The Easy-gliss.com team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 12/01/2022
Nice
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Response from EASY-GLISS.COM
Hello Jean-Marc, Thank you for your purchase. Have an excellent ski season. The Easy-gliss.com team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 10/01/2022
Product and competitive price. Lacks care for packaging, the shoe box is placed in a box that is too large. As the box is not sealed, the shoes moved slightly in the box. No damage to the shoes but this is a point to improve to avoid unpleasant surprises
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Response from EASY-GLISS.COM
Hello Arthur, Thank you sincerely for your feedback. Facing difficulties in restocking cardboard, it may indeed be that the boxes used are not the most appropriate. Please excuse us. Thank you for your purchase. The Easy-gliss.com team
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 10/01/2022
Already the 2nd purchase. Interesting prices, fast delivery, but this time the bindings were poorly installed (offset by a few mm), the brakes strongly rub against the skis. I almost returned them
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Response from EASY-GLISS.COM
Hello Martin, We are surprised by your feedback. Indeed, the bindings are specially sent with the ski by the supplier. They must therefore be perfectly adapted to this ski. The Easy-gliss.com team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 07/01/2022
correct: good product, fast delivery
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Response from EASY-GLISS.COM
Hello Yves, Thank you for this comment. We are delighted to have been able to meet your expectations. Have an excellent ski season. The Easy-gliss.com team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 14/01/2022
Serious site, fast and quality delivery
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Response from EASY-GLISS.COM
Hello Bruno, Thank you sincerely for your review. Your satisfaction is our priority. See you very soon. The Easy-gliss.com team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 14/01/2022
Great site, great customer service. Delivery by DPD not compliant: instead of delivering to the home, the package was left at a relay point without me being notified.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 08/01/2022
Careful shipping
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 30/12/2021
The second-hand skis received look nothing like the photo. They arrived very damaged and the response we received is that they are second-hand and we will not take photos of all the skis... I feel deceived and SCAMMED!!!!
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