The online store econotes consistently delivers products that meet or exceed customer expectations, with items that match their descriptions perfectly. Customers express delight in the practicality and aesthetics of products like planners and notebooks, highlighting features such as eco-friendliness and attractive designs. The fast delivery service is frequently praised, often accompanied by thoughtful touches like personalized notes in packages that enhance the shopping experience.
The paper is pleasant ... but the pen nibs are too thick. As a result, there are overloaded scribbles ...
Translated reviews
Response from econotes
Thank you for your feedback and glad that our products are useful to you on a daily basis !
We take note of your remark regarding the thickness of the nib. Our erasable pens are equipped with 0.7 mm nibs, which corresponds to the market standard for this type of pen.
However, there are indeed finer nibs at 0.5 mm, particularly from the brand Pilot FriXion, which you can find in specialized stationery stores.
We take good note of your remark and will consider the possibility of offering 0.5 mm nibs in the future !
The econotes team
S
SEITE P.
Rating: 3 out of 5
following a purchase from 13/03/2026
Very disappointed with the A4 Planner article. Only one of the sheets is useful to me! I was expecting a monthly planner.
Translated reviews
S
Steve-Jessica P.
Rating: 3 out of 5
following a purchase from 13/03/2026
A slightly light notebook, at first glance does not seem very sturdy, to see in the long term
Translated reviews
B
Boris L.
Rating: 1 out of 5
following a purchase from 09/02/2026
The last order was unsatisfactory because the notebook had a defect (it erases very poorly, the blue does not erase at all and the quality of the pages is bad) very disappointed... I want a refund
Translated reviews
C
Christiane P.
Rating: 1 out of 5
following a purchase from 15/10/2025
I am writing this note because I wrote to you to say that I would like to exchange the notepad for a notebook and I still have not received a response from you.
Translated reviews
N
Nathalie L.
Rating: 3 out of 5
following a purchase from 01/06/2025
If the practical side of being able to rewrite without wasting paper is interesting, the ink does not disappear completely. Therefore, one must accept that the notebook remains a draft use and not a clean enough page to be scanned. (I tested the pencil tip, the wipe, and the hairdryer)
Translated reviews
I
isabelle G.
Rating: 1 out of 5
following a purchase from 03/05/2025
I am very disappointed indeed .... 109 euros for 3 unfortunate kits of 30 repositionable and reusable post-its ... it's greatly exaggerated! I was expecting 30 kits of 30 post-its!!! unclear catalog offer so for me it's a shame
Translated reviews
J
jeremie H.
Rating: 3 out of 5
following a purchase from 09/03/2025
Everything is fine, but the prices are still high...
Translated reviews
Response from econotes
Thank you for your feedback! We strive to offer our pen refills at prices about 30% lower than in supermarkets. It's true that shipping costs can add up, but they are free for purchases over €20 on our site 😉
S
Soulier
Rating: 3 out of 5
following a purchase from 06/12/2024
Difficult to remove the paper on the backDoes not erase well if left for several days
Translated reviews
Response from econotes
Hello,Thank you very much for your feedback on our reusable Stick-its! We're delighted that you're part of our approach and understand that a few aspects may need adjustment. ??1??? Concerning the paper on the back: Stick-its are designed to be durable and adhere firmly, even after many uses. This robustness can sometimes make removal a little trickier, but it guarantees long life and better adhesion than conventional disposables. Here's a tip: gently peel off a corner with your fingernail or a flat tool, and it should go off more easily.2? For erasing after several days: the ink used is specially formulated to erase while remaining resistant to the touch once dry. If it clings a little over time, a slightly damp cloth or paper towel will usually do the trick.
E
Er F.
Rating: 1 out of 5
following a purchase from 24/11/2024
It was a great idea! Unfortunately, post it notes are difficult to reuse for confidential information, or even to reuse at all. It's hard to rewrite after erasing (even though the pen came with it, so it's suitable), and it's also hard to reread what's been erased.What I find most disappointing is the customer service. Following a delivery error, they were very reactive, but when I contacted them to talk about this problem of rewriting and confidentiality, there was no response! I find this distressing and unprofessional.
Translated reviews
Response from econotes
Hello,Thank you for taking the time to share your opinion, although we are very sorry to hear of your disappointment... Firstly, regarding your feedback on the stick-it, we fully understand your frustrations. We take your comment very seriously and will be discussing it with our product team to improve it. Secondly, with regard to the lack of response to your second message, we would like to offer you our sincerest apologies. It's absolutely not our policy to leave a customer with no feedback! Unfortunately, we don't seem to have your contact details to investigate further and solve this problem together. Could you please write to us directly at [email protected] or via our contact form on the website? We'd be delighted to find a solution for you. Your experience is important to us, and we hope we can win back your trust. Thank you again for your patience and feedback, which helps us to become better. ??
S
Sandra J.
Rating: 3 out of 5
following a purchase from 13/09/2024
I ordered stick-it and out of the batch, half were defective.I contacted the "sav" and a batch was sent back to me by chronopost (that's good!) BUT when I wanted to pick it up at the relay point (within the time limit imposed), the professional of this relay point had just sent back all these parcels via chronopost because she was going to close her shop.) BUT when I tried to collect it from the relay point (within the time limit), the professional at the relay point had just sent back all the parcels via chronopost because she was going to close her store. So to date, I haven't collected the batch and I've had no news from either econotes or chronopost as to where and when I'll be able to get it.
Translated reviews
Response from econotes
Hello Sandra, Thank you for your feedback and sorry for the situation. The problem is indeed with the carrier. We have not yet received your return package, so we were not informed of the problem. Our customer service team will be in touch with you shortly to sort this out, so please don't hesitate to contact them directly in this type of situation. Thank you for your patience!
S
Sandra J.
Rating: 3 out of 5
defective lot on the two ordered return of a free lot :-D but pb with point relais and chronopost without news of econotes
Translated reviews
C
Chantal L.
Rating: 1 out of 5
following a purchase from 03/09/2024
To tell the truth, it's a bit my fault. I thought I'd ordered 10 packs of post-its and not 10 sheets of post-its, so I was very disappointed by this tiny pack and the price I paid. That's it, I won't be recommending them again.
Translated reviews
Response from econotes
Hello Chantal, In this type of case, don't hesitate to contact customer service, as our products are satisfied or your money back. In case you didn't know, each sheet can be reused 500 times, which in your case is equivalent to the purchase of 5,000 standard post-it notes. Customer service will contact you to work out a suitable and satisfactory solution.
D
Dylan
Rating: 3 out of 5
following a purchase from 05/07/2024
The material of the pages and the pens don't allow for quality writing, and you can't alternate between a blank page and a line. NB: discussions with Lucie are constructive in finding solutions.
Translated reviews
Response from econotes
Thank you for your feedback, Dylan, and for your objectivity during our discussions. We understand that the product is not suitable for your use. You benefit from our money-back guarantee, which will take effect as soon as we receive your package, as promised. ????Hopefully we've earned a few more stars in your eyes. ?
O
O.
Rating: 1 out of 5
After a minor technical problem that was quickly and simply resolved with the after-sales and customer service departments (yes, when something works well, you have to say so, so a big bravo and thank you to them), I was finally able to try out this concept that had interested me for a long time. I now have my all-purpose organization notebook always to hand and my little cleaning bottle, both of which come in very handy because I delete obsolete things as I go along, so the notebook stays very clear and not overloaded! Tested with the pen supplied and other erasable pens with more exotic colored inks, they all work equally well: to erase, all you need is a spritz of water, a wipe and off you go! As the inside keeps its promises and the outside is protected in my bag by the jute pouch, this notebook will last me a very long time! Thanks econotes!
Translated reviews
D
Dylan
Rating: 1 out of 5
Not suitable for a beautiful notebook with quality writing
Translated reviews
G
Germain P.
Rating: 3 out of 5
following a purchase from 06/06/2024
I bought it from the notebook bar to get a notebook with a mix of pages. The notebook itself is very good, but we were systematically asked to buy a pen with it.
Translated reviews
Response from econotes
Thank you for your feedback! We take note of all your comments. We are working to improve our products and your feedback is very helpful.
C
Claire
Rating: 1 out of 5
After a week, my pen stopped working.
Translated reviews
C
Chantal B.
Rating: 1 out of 5
A lot of things to improve on these notebooks, despite the innovative concept! the pages get damaged very quickly after several uses. it's really small and the pens get empty very, very quickly!
Translated reviews
S
Sarah M.
Rating: 3 out of 5
following a purchase from 02/05/2024
Too bad I took advantage of a discount on the heels of a purchase and I didn't receive the products at the same time, so double the time, double the carbon impact for me and the delivery people.
Translated reviews
Response from econotes
Hello Sarah, Thank you for taking the time to write this review! Sorry for the double shipment! We usually group orders together to avoid this kind of situation. We seem to have missed that yours was doubled up this time in the middle of the others!??
L
Léa I.
Rating: 3 out of 5
The concept is great, but the pen wears out far too quickly - I found myself in revision period without ink - the inks of other brands leave marks on the notebook, so I have to wait for my delivery. Otherwise, the product is top-notch and very pleasant to use.
Translated reviews
C
Claire P.
Rating: 1 out of 5
following a purchase from 08/04/2024
I'm being harassed by notifications in which I have to give my opinion! Well, here it is, my review! Happy?
Translated reviews
Response from econotes
Hello, thank you for taking the time to leave us your opinion! ?? We're sorry if our notifications seemed too numerous. We have absolutely no intention of spamming your mailbox. Your feedback has been very helpful to us in reviewing the frequency of our messages. We noticed that Trustpilot was sending duplicates, so thanks to you we've prevented other people from being bothered by this anomaly. However, you always have the option of unsubscribing from emails if you feel it's too much, and we won't hold that against you, we promise... Also, we have a customer service team on hand if you'd prefer to help us directly improve our products, services and communication...?
A
Anais
Rating: 3 out of 5
following a purchase from 03/04/2024
I'm very interested in the principle, but the notes don't erase completely (there are always traces left), and I'm not a fan of the sheet material. Maybe I didn't get enough information beforehand.
Translated reviews
Response from econotes
Thank you for your feedback. We're sorry to hear that you're having trouble with note deletion. We have tutorials available on YouTube that may help you get the most out of your product. These videos include tips on how to erase notes more efficiently. Please feel free to view them to enhance your experience with our product. Regarding paper texture, we make every effort to have paper as close as possible to ordinary wood paper. Thank you for your honesty and for helping us to improve our services. ????
N
Nicolas L.
Rating: 3 out of 5
following a purchase from 04/12/2023
The order and delivery went as smoothly as possible. The product is of high quality, but the concept needs some fine-tuning for the erasing process, which remains laborious on a daily basis. It's a shame, because the principle is very interesting!
Translated reviews
Response from econotes
Hello Nicolas, Thank you for your feedback. Erasing is normally very easy with a moistened wipe, even easier if you do it daily... Customer service will contact you to identify the problem.
M
Matthieu C.
Rating: 3 out of 5
following a purchase from 07/01/2024
The ink refills arrived safely, but transport to the Chronopost relay took over a week. The packaging was oversized. A bubble envelope via La Poste to my home would have been more efficient, quicker and cheaper.
Translated reviews
Response from econotes
Hello Matthieu,We apologize for any inconvenience you may have experienced in receiving your ink refills. We would like to apologize for the delays caused by the transport to the Chronopost relay. In such cases, please do not hesitate to contact our customer service department, who will be able to contact the carrier and reduce the delay. We use PEFC (Programme for the Endorsement of Forest Certification schemes) certified cardboard envelopes to limit our ecological footprint and promote sustainable forest management. Unfortunately, we understand that the format of these envelopes may seem oversized in some cases. We are constantly striving to optimize our packaging processes while maintaining the safety of our products during transport. Please note that home delivery is also an option available on our site via Colissimo, which may be a more suitable alternative for your delivery preferences.Once again, we apologize for any inconvenience encountered and thank you for your feedback, which helps us to continually improve our services. ???
A
Antoine
Rating: 3 out of 5
following a purchase from 10/12/2023
Nothing to say about the products, but I was disappointed with the delivery: my change of parcel delivery address chosen by default on the order platform was not taken into account, so the times were incompatible with my work!
Translated reviews
Response from econotes
Sorry for the disappointment with the delivery. We understand the importance of schedules, and it's frustrating if the change of relay parcel has not been taken into account. In this case, please don't hesitate to contact our super-responsive customer service department so that the change of relay point can be made internally or to find a solution. Thank you for sharing your experience!
M
Mantoinette B.
Rating: 3 out of 5
following a purchase from 12/10/2023
Impeccable product as usualOn the other hand, I regret that when I placed my order, I didn't have the choice of delivery address. You see the proposed relay and the list of other relays after payment, so you can't change the delivery method. If I had seen the list of relays, I would have chosen home delivery.
Translated reviews
M
MilkEnd
Rating: 3 out of 5
following a purchase from 04/09/2023
Compatible only with EFFAÇABLES. So of little interest in the end. And not much choice of tip fineness. Even the Pilot Frixxion 0.5 has too thick a line for my taste.
Translated reviews
A
Angelique
Rating: 3 out of 5
following a purchase from 10/08/2023
Disappointed with the diary I was looking forward to, the ink drools even when you wait. Customer service sent me refills, less drool but still the same. I've missed the deadline for returning the diary because customer service didn't get back to me in time. (2 emails in 14 days)
Translated reviews
Response from econotes
Hello Angélique, We're really sorry for the delay in responding and for the problems you've had with your diary. In this back-to-school period, our customer service department does its utmost to respond quickly to all requests, but there may be delays.We have taken note of your dissatisfaction and would like to resolve this problem as best we can. We have offered to return the diary to you, and we will refund your money, regardless of the delay, as we recognize that it was customer service that was late in this case.We hope this solution is satisfactory to you, and we apologize again for any inconvenience this may have caused.
M
Mme C.
Rating: 3 out of 5
following a purchase from 15/07/2023
Good on the whole, but I ordered the diary and the pens from the brand and I still find that you can see a lot of what was written before (without leaving the writing for a long time before erasing it). I doubt I'll be able to use it for more than three years, which is a shame. I doubt I'll be able to use it for more than three years, which is a pity, and I should add that even while waiting for the ink to dry, there are often transfers and drooling. Important point: do not use with any other brand of friction pen, it's a disaster! Fast, careful delivery.
Translated reviews
S
Sandrine
Rating: 3 out of 5
following a purchase from 04/07/2023
Hello, I was all fired up but I'm still a bit on the fence. I'm still waiting a bit and I hope your app will develop quickly.
Translated reviews
L
Lu
Rating: 3 out of 5
following a purchase from 12/06/2023
I'm always disappointed that I can only use the black pen, because the other colors don't erase! If I don't erase my work right away, several days later it has to be done with a hair dryer, and that always leaves traces apart from the black pen.
Translated reviews
C
Cécile L.
Rating: 3 out of 5
following a purchase from 01/06/2023
I bought a Notebook + Pens pack and have been using them for about 2 weeks. The ink dries slowly, which is not suitable for "intensive" use. I have to take notes in meetings or for myself on a daily basis (I work in communications), and find myself stuck at the end of the page waiting for the ink to dry before turning the page... Otherwise, the notebook goes everywhere with me on a daily basis, and despite taking care of it, the protective film on the cover is starting to peel off.as far as erasing and rewriting are concerned, there's nothing to say it works perfectly.in short, a product to be improved in its use, which I'd happily recommend in the future if practicality improves :)
Translated reviews
J
Justine R.
Rating: 3 out of 5
following a purchase from 04/03/2023
Very pretty notebook and the ink erases very easily. However, the pages are damaged more quickly than I expected (rubbing with water erased an outline) and the ink takes a long time to dry, so the writing smudges regularly.
Translated reviews
J
Jean H.
Rating: 3 out of 5
following a purchase from 28/01/2023
The notebook is fine, but the pens get used up very quickly.
Translated reviews
M
Marion B.
Rating: 3 out of 5
Hello, In terms of presentation, I would have preferred the left page for weekdays and the right page entirely devoted to notes. In terms of manufacture, I'm afraid that the cover and springs are not strong enough to last a few years!
Translated reviews
K
Karine
Rating: 1 out of 5
I can not give my opinion on an order I have not received Sorry I'm still waiting for my package
Translated reviews
C
catherine
Rating: 3 out of 5
3 stars because I haven't really used them yet and find them a bit small.
Translated reviews
M
Mélissa B.
Rating: 3 out of 5
I haven't had a chance to use it yet.
Translated reviews
L
Lindsay V.
Rating: 3 out of 5
The product looks great. I'll see how it goes in daily use. It's a shame, though, that the dots aren't the same size as the usual bujo dots, and the frame reduces the page space a bit. I do think it's a pity, however, that delivery charges + customs duties + postage + VAT make the Econotebook double the initial price for delivery in French overseas departments and territories. No doubt not the manufacturer's fault, but something to bear in mind if you want to buy one.
Translated reviews
We use cookies for audience measurement and improving user experience.
English 