Customer reviews of econotes

The pens wear out very, very quickly.the little elastic ring that holds the pen to the notebook doesn't really stand up to use.too bad, because the idea is great!!!!

The product delivered does not correspond to the product paid for... no reaction from customer service

Wrong size

not great. it slides badly on the paper. i don't recommend it.

I ordered two A5 notebooks and for each notebook, 4 pens (black, blue, green, red). The packages were delivered in a not very thick bubble wrap envelope which did not protect the products during transport. In one of the two packages, 2 pens had been broken and are completely unusable. I immediately emailed customer service but haven't heard anything since December 1st. So on December 7th I sent a message from the contact form. I hope to hear back this time: In the following days, customer service sent me back new pens, carefully packaged. Apparently, a problem with their platform delayed the processing of requests/complaints.

Disappointed because I had selected the A4 format and I was not careful at the time of ordering I validated an A5 notebook. Having made the same mistake with my first purchase, I'm not sure.

When I received my order on December 1st, I unfortunately noticed that some of the pens were broken and therefore unusable. I contacted customer service twice, to no avail. I hope to hear from them soon.

The finish of the products is borderline for the price of a notebook... they're not pretty. The diary is poorly designed: I would have suggested double pages with the days in columns mentioning the hours of the day. The ink takes a long time to dry, which makes it impossible to use this type of notebook to take notes in professional mode in the field, because as soon as you turn the page, everything drools and fades or leaves marks? In the end, it cost me a kidney and two lungs for gadgets that won't last long, that won't be used and I'm going to buy a paper diary and notepads... too bad, because the idea was really brilliant! ,

A printing problem on a few pages and pens that dry too slowly. But after sending an e-mail, the team is in the process of rectifying the situation. They phoned me straight away to offer to send me a new diary and other pens. Very responsive and efficient after-sales team. I'd definitely recommend them, especially as the concept of reusable notebooks is great! Feedback: after reporting my problem to the after-sales service, I was pleasantly surprised to be contacted by e-mail and telephone. I received a new diary and set of pens, which are perfect. I recommend them 100% without hesitation and I'll be sure to place another order soon: the A5 notebook really appeals to me! Thank you to this company for their attentiveness and responsiveness!

I'm quite happy with the product, and hope that the pens will stand up to travel. However, I'm very disappointed by the packaging for an initiative that claims to be environmentally friendly... plastic, a polystyrene sheet and a plastic bubble-paper envelope just for a notebook and pens, it's a bit much. I'm confident you'll be quick to react and correct this faux-pas :)

The idea is very good, but it's a pity that the ink takes so long to dry... and prevents you from turning the pages... You have to erase quickly otherwise it's more difficult.

Satisfied overall with the product, but very disappointed that one pen had already run out after only one use of the notebook.

I haven't had time to try out the diary enough to form a pertinent opinion. ,No

Too few pages for the price. I have a 30-sheet notebook.

Too few pages for the price.

Edit: very good follow-up from the team, who take problems into account and really think about how to help. Indeed, moistening the wipe is perfect for erasing. I've also switched to the econotebk app. On the other hand, when it comes to drying the ink, I'm sticking to my guns, it doesn't dry quickly at all: taking notes in a meeting, the page stayed open for a good 10 minutes before being closed again. When I reopened it to add a few words, the page next to it was all stained. I let it dry for another 5 minutes before closing it again, and the page next to it was stained and the ink had half faded. My opinion of these notebooks is mixed. I ordered the xl pack. The quality is good, the dispatch is neat, the pens are supplied with each notebook and the ecological aspect is an undeniable plus.but for the price, I thought the app was free but you have to pay extra to use it. (edit, I changed app on the advice of the sav) What's more, it takes well over 10 to 15 seconds for the ink to dry and when you want to write a lot or play something quickly, it's complicated. Some of it gets erased, or you stain the following sheets by turning the page. Finally, I don't know how you do it on the videos, but I can't erase with the microfiber. (Edit: just wet the wipe, it's magic :))

The notebook is of good quality, but some traces remain.

I haven't received anything because of an order problem, so I can't give a positive review of the product... I'm waiting for a reply from customer service...

Delivery problem, I haven't received anything... I'm waiting for an answer from customer service...

The ink doesn't dry, and you have to wait several minutes before you can turn a page so that there are no marks, not at all satisfied.

Not at all satisfied, the ink doesn't dry after a few seconds as described but after several minutes, so it's not easy to take notes, and as soon as you turn a page, the ink leaves traces...

As I said earlier, there's still plenty of room for improvement... Traces remain on the agenda despite everything, not suitable for perfectionists like me even if the idea and the team are excellent.

High-quality product, but the application needed to use it perfectly is not very intuitive.

Impossible to order colored refills for the pens, after an unanswered e-mail more than a month ago to customer service to notify them I ventured to order and to indicate in the comments my wish...Big failure I now find myself with 20 black refills!!! This shows a lack of customer service and care in shipping ... I wanted to generalize these tools for my employees and customers ... our group will find something else

I'm moderately satisfied. The principle is really great, except that:- pages with lines and spaces for children's writing are missing- the ink takes a little time to dry, so watch out for your hand or sweater running over it. -the erasing system has its limits. I use it daily in my work, but in the end, once you've used a page a dozen times, it becomes unusable and dirty, and the pen doesn't write very well any more. And yet, I do use the wet wipe to erase my page at the end of the day. Too bad, I thought I'd be able to use one page more times. Otherwise, writing is pleasant on a "new" page.

Leaves writing marks when erased and smudges when wiped with a damp cloth. I reported the problem via Messenger, sent photos and that was it - no more news from them.

Sorry but very disappointed. No scam but just glossy paper and erasable ink

I've placed several orders for notebooks in different sizes, for myself and my colleagues. On the other hand, I don't know if I press too hard when writing or I don't know, but the writing never really goes away. It leaves marks and after about ten erasures, I have to tear up the page because it becomes illegible. What's more, when I erase with the water cloth, it "smears" the pen and the page remains "dirty". Still, it's a very nice alternative, especially as I take a lot of notes and make a lot of to-do lists at work.

Hello, I write a lot to memorize and I always end up throwing away my notebooks after a while because I don't really need to reread my notes. So I thought Econotebook would be a good way of saving paper and therefore trees. At first, I was very pleased. The problem was that I hadn't anticipated the time it would take to erase the notebook with the damp cloth. The second problem is that after the second wipe, yellowish marks remain and it doesn't make you want to write at all. In short, I'm not sure it's suitable for my use. NB: I don't have a hair dryer and I don't want to buy one for that.

Hello, I write a lot to memorize and I always end up throwing away my notebooks after a while because I don't really need to reread my notes. So I thought Econotebook would be a good way of saving paper and therefore trees. At first, I was very pleased. The problem was that I hadn't anticipated the time it would take to erase the notebook with the damp cloth. The second problem was that, after the second wipe, yellowish marks remained and I didn't feel like writing at all. In short, I'm not sure it's right for my purposes. NB: I don't have a hairdryer and I don't want to buy one for this.

Overall, I'm satisfied with my purchase (the diary + notebook + notepad pack). I think the ecological approach is great and it's very pleasant to write on them with the erasable pens included. I'm only giving it 3 stars for the moment because:- the drying time is long. The eraser on the black pen dirtied and even damaged my diary. It's better to erase with a damp cloth and then dry.

The pens don't work. We have to take their pens.

It doesn't feel at all like writing on real paper with ink. More like sliding on plastic, but it's true that it's totally erasable and reusable, so a good compromise I suppose.

Brilliant! I love the concept, it's eco-friendly, the writing is fluid, and it only rubs off when you want it to with the back of the gel pens, or even better, with my damp cloth. I'm delighted with my purchase and warmly recommend the brand to my friends and family. I've even talked to my employer about it, because the products are so up to date, of such high quality and, what's more, eco-friendly! I just love them!

Nothing to say

The concept is great but sometimes the pen drools and it doesn't go away ...

Parcel never received, 40 euros in the wind, no opinion to give

Mixed opinion. The product claims to be an alternative to paper waste. A fine ecological promise, but ... I regret the product's over-packaging: a cardboard box containing a plastic bag and non-recyclable foam for a notebook is too much. I'm also disappointed by the ink consumption induced by the composition of the paper. Making an effort to use less paper but having to buy twice as many non-recyclable pens is a shame. Otherwise, I'm delighted with the product. The promise of paper that can be reused many times is kept.

A little disappointed by the product ... very expensive, and not worth the 40 euros. Erasable pens are everywhere and can be used on any surface. It's a nice idea, but it needs to be developed.

The paper is very slippery, which I find annoying (I write very badly as a result!) Another point is that the ink in the pens runs out at a dizzying rate! I bought this notebook to reduce my environmental footprint, but if I have to use 3 or 4 times as many pens (at least), where's the advantage?