Customer reviews of econotes

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9,3 /10
Overall rating: 9,3 out of 10
Based on 1 656 published reviews

Summary of reviews

The online store econotes consistently delivers products that meet or exceed customer expectations, with items that match their descriptions perfectly. Customers express delight in the practicality and aesthetics of products like planners and notebooks, highlighting features such as eco-friendliness and attractive designs. The fast delivery service is frequently praised, often accompanied by thoughtful touches like personalized notes in packages that enhance the shopping experience.

Reviews 2 and 4 stars

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Yannick M.
Rating: 2 out of 5
following a purchase from 17/07/2023
I still don't have my articles!
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Véronique C.
Rating: 4 out of 5
following a purchase from 10/07/2023
A correction to my 1st review. I can confirm that ink cartridges don't like high temperatures. Because with 4° less, my pen works perfectly today. Thank you for your help and follow-up. Sincerely, Véronique ----I have mixed feelings about the pencils. My cartridge was empty, so I recommended 10... And a few minutes after loading a new cartridge, it's already not working... I put it in the fridge and nothing helped... In short, I'm disappointed!
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Response from econotes
Hello Véronique, I'm sorry to hear that you've had problems with the refills! Our customer service will contact you shortly to find a satisfactory solution. We want you to be completely satisfied with your purchase. Thank you for your patience, we'll get it sorted out as soon as possible!
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Client
Rating: 4 out of 5
following a purchase from 20/06/2023
The notebook is very good. It can be erased but you mustn't move from one page to another quickly, the ink has to dry otherwise it'll smudge everywhere.dittoDry the erased pages with a damp wipe (too little damp doesn't erase well, too wet you have to let it dry: it's a good idea) and with a hairdryer, separate the pages and let them cool otherwise it'll erase the back pages. Otherwise the pens glide nicely over the paper (glossy style) which is great! I like the reusability of the multiple lists.
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Estelle B.
Rating: 4 out of 5
following a purchase from 20/06/2023
Very pleasant to the touch, good format, pens ok. The presentation of each day is very well done, week on 2 sheets is good.what I miss is a recap of the year with all the months visualized on a single page, a small pocket to slip documents like prescriptions, there is a transfer of ink even if I wait a good 20 seconds before closing the diary.
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Michelon
Rating: 4 out of 5
following a purchase from 09/06/2023
It was a gift so I haven't tried it but the products are as described.
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Anne-laure
Rating: 4 out of 5
following a purchase from 25/05/2023
We discovered these products which are very good and above all good for the planet. One star less justified by the fact that I couldn't choose the place of delivery on the site.
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Alexandra B.
Rating: 4 out of 5
following a purchase from 26/05/2023
An excellent idea at an affordable price! On the other hand, I find that the promise isn't completely kept, because I think it's a shame that the ink fades if you touch it a few seconds after drawing. It doesn't prevent you from using it, but you have to be on your guard and wait a bit for it to dry. Despite this, I think it's very good value for money and a good initiative to limit waste for notes that will often be thrown away without being reused.
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Margaux M.
Rating: 4 out of 5
following a purchase from 01/05/2023
My experience with these notebooks is good, and I'm learning to use them. In my opinion, the idea of a cloth and water has its limits. I prefer to erase with an eraser, which has 100% erasing power (I'd say the cloth has 95% erasing power). I'm a bit of a maniac :) However, I'm convinced and I'm talking about it to my professional circle with a lot of conviction. Thank you very much for this innovation and I hope you'll sell an eraser outside the pencil for impeccable results ;) PS: I haven't yet tested the microwave or the hair dryer, I'm waiting until my notebooks are full for these operations.
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Cedboe
Rating: 2 out of 5
following a purchase from 30/04/2023
One of the diaries has the sheets upside down. I've sent two emails that have gone unanswered, it's not professional.
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Response from econotes
Hello, I'm sorry to hear that you've experienced problems with one of our diaries. Unfortunately, we did not receive your first e-mail, but we took immediate action on receipt of your second e-mail on Friday. A new diary was dispatched on Monday. Your satisfaction is our priority, and we apologize for any inconvenience caused.
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Vollerin
Rating: 4 out of 5
following a purchase from 05/04/2023
Top-notch diary. Works very well even with frixion pens and highlighters, but I'd take one star off for the design, which I don't think is crazy.
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vollerin
Rating: 4 out of 5
Diary at its best. Works perfectly even with frixion pens and highlighters. However, the design is not to my taste.
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Valérie H.
Rating: 4 out of 5
Perhaps a little narrow for the notebook it's supposed to accommodate: 5mm more would be more comfortable.
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Cecile
Rating: 4 out of 5
following a purchase from 06/03/2023
satisfactory products
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Valérie H.
Rating: 4 out of 5
I'm delighted with the concept, which is sustainable and whose "raw" material doesn't, in principle, have to circumnavigate the globe to reach us. The ink dries a little slowly, no more than with any other brand of erasable gel pen on ordinary paper, but it drools if you have the misfortune to turn the page before twenty seconds or so. I'd only given 3* for service because I'd ordered dotted pages and received plain ones, but customer service was extremely responsive to my e-mail alert and offered satisfactory solutions, so I'm correcting to 5*.
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Fran
Rating: 4 out of 5
Less convinced but good nonetheless
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Emmanuelle
Rating: 4 out of 5
following a purchase from 23/01/2023
I love it!!! Always so practical, always so interesting and I love using them.I thought there would be more post it in the box (but that's me who didn't look).And I'm still waiting to see if you're going to propose new covers for the diary.And are you also going to make large calpin with blank sheets (it's more practical for drawing)... Thank you for everything.
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Emmanuelle
Rating: 4 out of 5
I'm waiting to see what other covers you come up with. It's a great product otherwise
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Laeticia K.
Rating: 4 out of 5
following a purchase from 11/01/2023
The ink erases well with the eraser, the wipe to use for finishing. I recommend EcoNotebk erasable notebooks (let the ink dry for a few seconds...). Product delivered on time and in good condition.
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Response from econotes
Hello Laeticia, Thank you for your opinion?
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Fk
Rating: 4 out of 5
following a purchase from 11/12/2022
I found the site a bit complicated. I couldn't always find the item I was looking for, but nothing too serious, everything else went well. The product conforms to the specifications. We'll have to wait and see how long it lasts, but it's always better for the environment than throwing away all my drafts!
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Response from econotes
Thank you for your opinion! ??
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Marjo G.
Rating: 4 out of 5
following a purchase from 29/11/2022
In a quest for change, in a desire to reduce waste, and with the start of a new job I needed new notebooks, notepads and diaries so I wanted to test those from Econotebk I currently have 2 A4 notebooks, 2 A5 notebooks, 1 diary, 1 A6 notepad, 1 A7 notepad and post-its! I'm not a fan of the large squares of the standard notebook on 1 of my A4 notebooks because I think they're too busy, too dark, I'd prefer a softer color so as not to overload the page. On the other hand, I love my other A4 notebook which contains nothing but blank pages! The A5 notebooks are just right, with lines that at first I found a little too spaced out, but I've finally got used to them. My A6 notepad is in small squares, which I really like! And the A7 notepad I would have preferred to have either small squares or a blank page, but no, they're lines, so I'm getting used to them too! Instead of one page per day, I have a double page for the week. At first I was puzzled, but in the end it's not so bad, At first, there's a recap of each month, but I'd have preferred one line per day for each month - I've had to relearn how to organize myself - but that doesn't detract from my satisfaction with this diary, which I'll be able to keep over time! Another small drawback is that the ink takes a long time to dry on the "glossy" paper, so when you're active and in a hurry, like me, it's a shame, but the sheets are of good quality, which will enable the different notebooks to last through the years without getting damaged! Thank you Econotebk for this revolution in the way we write!
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Response from econotes
Hello, I'd like to thank you for your opinion and for taking the time to write this article! ????You're well equipped with all these notebooks! ??? I'll take note of your comments and share them with the team.??
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Marjo G.
Rating: 4 out of 5
It's a pity we can't choose a better choice of printed lines for these notebooks.
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Catherine
Rating: 4 out of 5
following a purchase from 11/12/2022
reusable products
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Response from econotes
Thank you Catherine for your opinion!
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Mr L.
Rating: 4 out of 5
following a purchase from 24/12/2022
Great idea
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Response from econotes
Thank you Mr Lorre for your opinion ????
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Bruno
Rating: 4 out of 5
following a purchase from 23/12/2022
At last, a truly high-performance diary
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Response from econotes
Thank you Bruno for your opinion!
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Bruno
Rating: 4 out of 5
Do I get paid for the time I spend on this questionnaire?
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Francoise V.
Rating: 4 out of 5
following a purchase from 26/11/2022
No more need for several notepads, I write and erase like a slate, but it's even more efficient: I put it in my pocket and take it out whenever I need it, even in the rain?
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Response from econotes
Hello Françoise, Thank you for your opinion ????
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Minguet
Rating: 4 out of 5
following a purchase from 23/11/2022
I'm really happy with my purchases!
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Response from econotes
Thank you Marlène for your opinion?
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Geoffroy L.
Rating: 4 out of 5
following a purchase from 07/10/2022
Article is very practical. I only tried it on one page because it was for a gift. The page erases easily. Shipping is fast. Only complaint: I would have liked to be able to choose between large squares, small squares, blank sheets...
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Response from econotes
Hello, Thank you for your feedback! The notebook you ordered is only available with large squares. However, on the FR collections, you can choose between lined, dotted, white, large squares, small squares and also the color or pattern of the cover! ????
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Marion L.
Rating: 4 out of 5
following a purchase from 07/10/2022
It's easy and pleasant to use, but after a week, the inscriptions have a hard time coming off with water, so you still have to scrub hard. The microfiber cloth is essential to avoid damaging anything. I haven't tried the hair dryer yet... The small notebook fits nicely into my hospital gown. I'm thinking of ordering a larger notebook to take notes in Reunion.thanks to the team!
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Response from econotes
Hello Marion, Thank you for your review, and I'm delighted to hear that you're enjoying using your notepad so much! Don't hesitate to try out the hairdryer to remove stubborn marks. You'll see, it's magic! ????
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Marion L.
Rating: 4 out of 5
Impeccable!
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D.G.
Rating: 4 out of 5
following a purchase from 17/09/2022
Beautiful invention. Easy to use. Saves time. Economy and ecology go hand in hand. Just perfect. Only slight downside: the pens don't seem to last very long.
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Response from econotes
Hello, thank you for your opinion? Please note that the pens are refillable, and you can purchase refills via our website. In addition, the ink in the pens is heat-sensitive, so please do not leave your pens near a heat source to avoid evaporation. ??
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Olivia B.
Rating: 4 out of 5
following a purchase from 20/09/2022
Very user-friendly notebook. The only problem is that page scanning is rather slow, and the camera often fails to recognize the edges of the page, requiring cropping. A frame recognized by the app would have been useful...
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Response from econotes
Thank you for your feedback. I advise you to use the AdobeScan application which is free and automatically recognizes the edge of the sheets for simple and efficient scanning. ??
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Mélissa B.
Rating: 4 out of 5
following a purchase from 15/09/2022
I opted for the 3-pack of A7 notepads. There are some points that can be considered less positive: I'll start with those and finish with the positive points and why I'm satisfied.POINTS THAT CAN RELATIVELY GENERATE (TO BE KNOWN)I prefer to specify anyway, as these small details may count for some people:-- you have to press down quite a bit to erase with the pen's eraser. -- You also need to bear in mind that the gel pen takes a few seconds longer to "set", so you need to allow it to dry for a few moments to avoid the small smudges that can occur when erasing written content: For example, if you turn the page while it's not completely dry, this will "print" small smudges on the other page, the one in direct contact with the paper; there's also the case where you want to rectify/add things to the top of the page, but your hand slips over the letters already written and therefore smudges and/or fades.Having said that, it seems to me that these are characteristic features of this type of erasable gel pen in general.I AM SATISFIED WITH MY PURCHASE OF THE PACK OF 3 A7 NOTEBOOKS.Although I don't have the necessary hindsight to judge the longevity/resistance of the notebooks (because I bought them recently), I can say, from my experience, that I'm satisfied with them! 1) SMALL FORMAT OF (A7 NOTEBOOKS) PRACTICAL AND HANDY. Perfect to fit in my little satchel. This means I can take them with me wherever I go, so I can easily take notes wherever I go. 2) A PLEASANT ORGANIZATIONAL HELPER: I'm the type of person who makes a lot of to-do lists and constantly takes loose notes to help me organize my day-to-day life, and this really makes my job easier. As well as reducing my paper/notebook consumption, it helps me focus on the essentials: when I don't need my notes anymore, I just delete them. It's as if the blank page helps me to become aware of my achievements, while at the same time helping to lighten my information-saturated mind. In a way, I feel a little lighter, both materially and psychologically. Super, for my organization and therefore daily life management! [PS: I really like the fact that you can have the "Hipli reusable parcel" option when selecting delivery information].
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Response from econotes
Hello, I'd like to thank you for your constructive review and for taking the time to write it! ? Regarding erasing with an eraser, it's true that you have to press down just like you would when erasing a pencil with a classic eraser. To erase an entire page, I recommend that you use the wipe provided, and moisten it slightly, to save time and energy!?? As for pen ink, this is indeed a characteristic of this type of ink. Like fountain pens, the ink takes a few seconds to dry. ?????On the plus side, I'm delighted to hear that notepads make your life easier - that's our mission and our goal?
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Linoel
Rating: 4 out of 5
This is the 2nd diary I've bought to rotate. This one seems much more fragile than last year's version. The cover is very soft compared to the old model and there are no rings in the middle of the pages. Otherwise, the pages are perfect.
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Lindsay V.
Rating: 4 out of 5
following a purchase from 10/08/2022
Very fast shipping! Thanks to the responsiveness of Econotebook's customer service, I was reimbursed for the customs fees I had to pay (which were completely unusual). I really like the softness of the pages, although I regret that the "dots" on the pages are not the same size as the classic journal bullets, and the frame around the pages reduces space too.Thanks to Econotebook, I can do my bit for the planet, and I use my notebook every day in my classroom.
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Response from econotes
Hello, I would like to inform you that these additional charges are not usual. Our customer service will contact you shortly to find out what has happened and to find a solution for you.
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Bll
Rating: 2 out of 5
see previous page
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Bll
Rating: 2 out of 5
following a purchase from 12/08/2022
The notebook seems fine, pleasant to write in, a little downside for the ink drying, on the other hand, I bought it for transcribing notes into a pdf or word file, and it turns out that the CamScanner application costs 32 euros/year...I thought the idea of a manuscript and being able to transcribe into a file was nice, I'll stick to taking notes on the computer...
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Response from econotes
Hello, thank you for your opinion. Concerning the ink, it does indeed need a few seconds to dry, like a fountain pen. If the ink takes longer to dry, don't hesitate to contact us to check that the pen has no defects. The CamScanner application has a totally free part that works very well for scanning notebook pages. You can also use another scanning application if you wish, such as Adobe Scan, genius scan or scanbot.
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marie-claude L.
Rating: 4 out of 5
completely satisfied with the product, price, customer service and delivery
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Thomas L.
Rating: 4 out of 5
following a purchase from 02/06/2022
So useful, the perfect compromise between paper and tablet! The only small flaw is that writing just after erasing is not easy, the "ink" doesn't grip well.
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Response from econotes
Hello Thomas, I'd like to thank you for your opinion... I'd advise you to erase with the slightly dampened wipe, so you won't have any problem rewriting directly afterwards...?
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Yann-olivier P.
Rating: 4 out of 5
following a purchase from 28/05/2022
Very good except for the shipping which took more than 1 week for an item in stock.
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Response from econotes
Hello Yann-Olivier, Thank you for your review. We are sorry that the delivery of your order took so long. We shipped your parcel on Monday 16/05 following your order placed on Friday 13/05 afternoon. The transport in chrono point relay was long on the side of the carrier. We apologize on their behalf.