Customer reviews of econotes

9,3 /10

Based on 1 675 published reviews

5 1 290 77% 4 265 16% 3 70 4% 2 24 1% 1 26 2%

Summary of reviews

The store consistently delivers fast shipping and items that match or exceed expectations, with customers highlighting quick delivery, careful packaging, and items arriving in perfect condition. The product range and design stand out for practicality and aesthetics, including erasable notebooks, co-create packs, and planners that are described as visually appealing, useful for planning and note-taking, and appreciated for their environmental concept. Customer service is noted as responsive, attentive, and accommodating, with praise for clear communication and a helpful, friendly approach. Overall, customers mention reliable performance, durable and practical products, and a satisfying shopping experience.

Reviews 2 and 4 stars

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Gilles B.

Published on 08/09/2020 à 09h50 following a purchase from 08/09/2020

To be seen in the lifespan, and the ease of finding pens.

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Response from econotes

Hello Gilles! Thank you very much for your feedback. I hope that the EcoNotebk has met and will continue to meet your expectations? You can either order EcoNotebk pens or buy Frixion pens. We recommend the Pilot brand. We wish you all the best with your new EcoNotebk?

Published on 05/09/2020 à 21h50 following a purchase from 05/09/2020

One week's use: pluses: eco-friendly, pleasant texture/ minuses: specific pen to see if it lasts long, ink drying time

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Response from econotes

Hello ! Thank you very much for your feedback? We hope you enjoy using your EcoNotebk. Don't hesitate to contact us if you need anything else?

Adeline F.

Published on 04/09/2020 à 11h10 following a purchase from 04/09/2020

I'd have liked to have all the pages blank to leave room for my mind-maps... But as for the rest, nothing to complain about!

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Response from econotes

Hello Adeline! Thank you so much for taking the time to give us your feedback? We value our customers' opinions and suggestions. We have noted your request for future developments. I hope you enjoy using EcoNotebk?

Françoise B.

Published on 04/09/2020 à 09h14 following a purchase from 03/09/2020

Order as advertised. The booklet is a little small...

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Response from econotes

Hello Françoise! Thank you for taking the time to give us feedback on your order? We'll shortly be offering a slightly larger size than the A7, as your feedback helps us to improve the EcoNotebk. Enjoy your experience!

Maëlys K.

Published on 03/09/2020 à 12h21 following a purchase from 03/09/2020

Very good quality, but the ink doesn't dry fast enough

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Response from econotes

Hello Maëlys! Thank you very much for your feedback? I hope you enjoy using your EcoNotebk!

Evelyne S.

Published on 02/09/2020 à 11h55 following a purchase from 02/09/2020

I bought this product because the concept seemed interesting. On the other hand, I don't find the writing pleasant at all, nor the erasing with the pen. And I don't see the point of the digital aspect. In short, I must be off target. I'll go back to my classic notebooks and pencil+eraser :)

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Response from econotes

Hello Evelyne! Thank you so much for taking the time to give us feedback on your order. Customer satisfaction is our top priority, and of course it's your feedback that helps us to keep improving? Following our telephone conversation, we look forward to your feedback on the proposed solutions. We hope that the solution provided by email has satisfied your purchase and your experience with us, so please keep us posted! ??

Mélanie

Published on 30/08/2020 à 10h21 following a purchase from 30/08/2020

On the face of it, it's great. It works really well. I'm now waiting to see how it performs in use and over time.

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Response from econotes

Hello Mélanie! Thank you for taking the time to give us some feedback on your EcoNotebk? We're really pleased to hear from you and to know that it has met your expectations! Good use to you?

Alice

Published on 24/08/2020 à 12h56 following a purchase from 24/08/2020

Comfortable writing, which erases very well. Only slight downside, perhaps linked to my writing speed: when I turn a page, the ink drools a little on the glued pages. I'll try other erasable pens. But I recommend it, especially with the special offers! Very fast shipping. Shame to wrap the pens individually in plastic.

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Response from econotes

Thank you Alice for your detailed review... It's thanks to your feedback that we're able to question and improve our products, and we're currently looking for an alternative solution to plastic packaging (which is still easily recyclable). Good use to you Alice?

Aurélie

Published on 24/08/2020 à 10h38 following a purchase from 24/08/2020

Hello, I thought that when I erased there wouldn't be any traces afterwards but the word is still legible even when erased, I find that it doesn't look clean, I'm disappointed.

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Response from econotes

Hello Aurélie, I contacted you by phone on Tuesday (25/08) to tell you how to erase your notes without leaving any marks. I'm delighted to have received your feedback by e-mail, in which you told us that everything was finally working out for the best and thanked us for the advice... Please remember to update your review... Thank you and enjoy!...