Customer reviews of econotes

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9,3 /10
Overall rating: 9,3 out of 10
Based on 1 656 published reviews

Summary of reviews

The online store econotes consistently delivers products that meet or exceed customer expectations, with items that match their descriptions perfectly. Customers express delight in the practicality and aesthetics of products like planners and notebooks, highlighting features such as eco-friendliness and attractive designs. The fast delivery service is frequently praised, often accompanied by thoughtful touches like personalized notes in packages that enhance the shopping experience.

Reviews 3 and 4 stars

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Gouyet C.
Rating: 4 out of 5
following a purchase from 10/09/2023
I think it's a good idea. I'm impressed by competitors who make stone sheets instead of plastic.
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Response from econotes
Thank you for your constructive comments... We should point out that our first versions were made of stone paper, but we finally banned it from our production, as this paper is not as virtuous as it seems. It can only be recycled in Asia, so importing it, exporting it for recycling and then importing it again would be ecological nonsense, all the more so because of its weight, and if it isn't recycled, it will release micro particles of plastic invisible in nature, given that it's a mixture of 2 materials (stone powder and plastic), so it can't be recycled in France and Europe. Not to mention the conditions under which the raw material is recovered from quarries. Everything is verifiable, despite the few sites that promote this paper. This link may give you food for thought: https://www.jdp-pub.org/avis/avis-jdp-n-546-18-imprimeur/amp/econotes has chosen a synthetic resin that can be reused over 1,000 times, is tear-proof, waterproof and 100% recyclable in France in the yellow garbage can. To take things a step further, we're planning to consign the notebooks so that we can be sure of the material's end-of-life and recycle or revalue it. At econotes, we're not perfect, but our eco-responsible thinking extends from production to the end-of-life of our products?
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Bernard V.
Rating: 4 out of 5
following a purchase from 31/08/2023
Pen refills are overpriced, but the papers are sensational.
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MilkEnd
Rating: 3 out of 5
following a purchase from 04/09/2023
Compatible only with EFFAÇABLES. So of little interest in the end. And not much choice of tip fineness. Even the Pilot Frixxion 0.5 has too thick a line for my taste.
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M.G
Rating: 4 out of 5
following a purchase from 18/08/2023
Order delivered perfectly. Smooth contact with the company. A small problem with the green pen, which doesn't really make a mark :(
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Response from econotes
Hello, We are pleased to hear that your order was delivered perfectly and that you found the contact with our company smooth. However, we are sorry to hear that the green pen is not marking as expected. Please do not hesitate to contact our customer service to find a solution! We value your opinion! ???????
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Angelique
Rating: 3 out of 5
following a purchase from 10/08/2023
Disappointed with the diary I was looking forward to, the ink drools even when you wait. Customer service sent me refills, less drool but still the same. I've missed the deadline for returning the diary because customer service didn't get back to me in time. (2 emails in 14 days)
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Response from econotes
Hello Angélique, We're really sorry for the delay in responding and for the problems you've had with your diary. In this back-to-school period, our customer service department does its utmost to respond quickly to all requests, but there may be delays.We have taken note of your dissatisfaction and would like to resolve this problem as best we can. We have offered to return the diary to you, and we will refund your money, regardless of the delay, as we recognize that it was customer service that was late in this case.We hope this solution is satisfactory to you, and we apologize again for any inconvenience this may have caused.
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Rodolphe L.
Rating: 4 out of 5
following a purchase from 26/07/2023
Pleasant notebook for taking notes. Pages are easy to clean for a very neat result.
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Response from econotes
Hello Rodolphe, Thank you for your positive feedback! ??
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Elsa
Rating: 4 out of 5
following a purchase from 19/07/2023
The pages are superbly textured, making them a pleasure to write on. Erasing is amazing, especially with water. Only downside: the red and green pens in my pack don't erase as well after a few days (and I didn't know that...). But I really appreciate the fact that I no longer have little pieces of paper everywhere with my notes. Once obsolete, I delete my list!
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Response from econotes
Thank you for your positive feedback! It's great to hear that you were impressed with the erasing system, although we take note of your observation about erasing. We're delighted that our notebook helps you keep your notes clean and organized, without the little pieces of paper. Your satisfaction is our priority, and we will continue to work to improve our products. Thanks again for your feedback! ????
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Mme C.
Rating: 3 out of 5
following a purchase from 15/07/2023
Good on the whole, but I ordered the diary and the pens from the brand and I still find that you can see a lot of what was written before (without leaving the writing for a long time before erasing it). I doubt I'll be able to use it for more than three years, which is a shame. I doubt I'll be able to use it for more than three years, which is a pity, and I should add that even while waiting for the ink to dry, there are often transfers and drooling. Important point: do not use with any other brand of friction pen, it's a disaster! Fast, careful delivery.
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Véronique C.
Rating: 4 out of 5
following a purchase from 10/07/2023
A correction to my 1st review. I can confirm that ink cartridges don't like high temperatures. Because with 4° less, my pen works perfectly today. Thank you for your help and follow-up. Sincerely, Véronique ----I have mixed feelings about the pencils. My cartridge was empty, so I recommended 10... And a few minutes after loading a new cartridge, it's already not working... I put it in the fridge and nothing helped... In short, I'm disappointed!
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Response from econotes
Hello Véronique, I'm sorry to hear that you've had problems with the refills! Our customer service will contact you shortly to find a satisfactory solution. We want you to be completely satisfied with your purchase. Thank you for your patience, we'll get it sorted out as soon as possible!
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Sandrine
Rating: 3 out of 5
following a purchase from 04/07/2023
Hello, I was all fired up but I'm still a bit on the fence. I'm still waiting a bit and I hope your app will develop quickly.
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Client
Rating: 4 out of 5
following a purchase from 20/06/2023
The notebook is very good. It can be erased but you mustn't move from one page to another quickly, the ink has to dry otherwise it'll smudge everywhere.dittoDry the erased pages with a damp wipe (too little damp doesn't erase well, too wet you have to let it dry: it's a good idea) and with a hairdryer, separate the pages and let them cool otherwise it'll erase the back pages. Otherwise the pens glide nicely over the paper (glossy style) which is great! I like the reusability of the multiple lists.
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Estelle B.
Rating: 4 out of 5
following a purchase from 20/06/2023
Very pleasant to the touch, good format, pens ok. The presentation of each day is very well done, week on 2 sheets is good.what I miss is a recap of the year with all the months visualized on a single page, a small pocket to slip documents like prescriptions, there is a transfer of ink even if I wait a good 20 seconds before closing the diary.
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Michelon
Rating: 4 out of 5
following a purchase from 09/06/2023
It was a gift so I haven't tried it but the products are as described.
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Lu
Rating: 3 out of 5
following a purchase from 12/06/2023
I'm always disappointed that I can only use the black pen, because the other colors don't erase! If I don't erase my work right away, several days later it has to be done with a hair dryer, and that always leaves traces apart from the black pen.
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Anne-laure
Rating: 4 out of 5
following a purchase from 25/05/2023
We discovered these products which are very good and above all good for the planet. One star less justified by the fact that I couldn't choose the place of delivery on the site.
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Cécile L.
Rating: 3 out of 5
following a purchase from 01/06/2023
I bought a Notebook + Pens pack and have been using them for about 2 weeks. The ink dries slowly, which is not suitable for "intensive" use. I have to take notes in meetings or for myself on a daily basis (I work in communications), and find myself stuck at the end of the page waiting for the ink to dry before turning the page... Otherwise, the notebook goes everywhere with me on a daily basis, and despite taking care of it, the protective film on the cover is starting to peel off.as far as erasing and rewriting are concerned, there's nothing to say it works perfectly.in short, a product to be improved in its use, which I'd happily recommend in the future if practicality improves :)
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Alexandra B.
Rating: 4 out of 5
following a purchase from 26/05/2023
An excellent idea at an affordable price! On the other hand, I find that the promise isn't completely kept, because I think it's a shame that the ink fades if you touch it a few seconds after drawing. It doesn't prevent you from using it, but you have to be on your guard and wait a bit for it to dry. Despite this, I think it's very good value for money and a good initiative to limit waste for notes that will often be thrown away without being reused.
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Margaux M.
Rating: 4 out of 5
following a purchase from 01/05/2023
My experience with these notebooks is good, and I'm learning to use them. In my opinion, the idea of a cloth and water has its limits. I prefer to erase with an eraser, which has 100% erasing power (I'd say the cloth has 95% erasing power). I'm a bit of a maniac :) However, I'm convinced and I'm talking about it to my professional circle with a lot of conviction. Thank you very much for this innovation and I hope you'll sell an eraser outside the pencil for impeccable results ;) PS: I haven't yet tested the microwave or the hair dryer, I'm waiting until my notebooks are full for these operations.
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Vollerin
Rating: 4 out of 5
following a purchase from 05/04/2023
Top-notch diary. Works very well even with frixion pens and highlighters, but I'd take one star off for the design, which I don't think is crazy.
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vollerin
Rating: 4 out of 5
Diary at its best. Works perfectly even with frixion pens and highlighters. However, the design is not to my taste.
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Valérie H.
Rating: 4 out of 5
Perhaps a little narrow for the notebook it's supposed to accommodate: 5mm more would be more comfortable.
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Cecile
Rating: 4 out of 5
following a purchase from 06/03/2023
satisfactory products
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Justine R.
Rating: 3 out of 5
following a purchase from 04/03/2023
Very pretty notebook and the ink erases very easily. However, the pages are damaged more quickly than I expected (rubbing with water erased an outline) and the ink takes a long time to dry, so the writing smudges regularly.
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Valérie H.
Rating: 4 out of 5
I'm delighted with the concept, which is sustainable and whose "raw" material doesn't, in principle, have to circumnavigate the globe to reach us. The ink dries a little slowly, no more than with any other brand of erasable gel pen on ordinary paper, but it drools if you have the misfortune to turn the page before twenty seconds or so. I'd only given 3* for service because I'd ordered dotted pages and received plain ones, but customer service was extremely responsive to my e-mail alert and offered satisfactory solutions, so I'm correcting to 5*.
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Fran
Rating: 4 out of 5
Less convinced but good nonetheless
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Emmanuelle
Rating: 4 out of 5
following a purchase from 23/01/2023
I love it!!! Always so practical, always so interesting and I love using them.I thought there would be more post it in the box (but that's me who didn't look).And I'm still waiting to see if you're going to propose new covers for the diary.And are you also going to make large calpin with blank sheets (it's more practical for drawing)... Thank you for everything.
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Emmanuelle
Rating: 4 out of 5
I'm waiting to see what other covers you come up with. It's a great product otherwise
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Laeticia K.
Rating: 4 out of 5
following a purchase from 11/01/2023
The ink erases well with the eraser, the wipe to use for finishing. I recommend EcoNotebk erasable notebooks (let the ink dry for a few seconds...). Product delivered on time and in good condition.
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Response from econotes
Hello Laeticia, Thank you for your opinion?
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Jean H.
Rating: 3 out of 5
following a purchase from 28/01/2023
The notebook is fine, but the pens get used up very quickly.
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Fk
Rating: 4 out of 5
following a purchase from 11/12/2022
I found the site a bit complicated. I couldn't always find the item I was looking for, but nothing too serious, everything else went well. The product conforms to the specifications. We'll have to wait and see how long it lasts, but it's always better for the environment than throwing away all my drafts!
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Response from econotes
Thank you for your opinion! ??
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Marion B.
Rating: 3 out of 5
Hello, In terms of presentation, I would have preferred the left page for weekdays and the right page entirely devoted to notes. In terms of manufacture, I'm afraid that the cover and springs are not strong enough to last a few years!
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Marjo G.
Rating: 4 out of 5
following a purchase from 29/11/2022
In a quest for change, in a desire to reduce waste, and with the start of a new job I needed new notebooks, notepads and diaries so I wanted to test those from Econotebk I currently have 2 A4 notebooks, 2 A5 notebooks, 1 diary, 1 A6 notepad, 1 A7 notepad and post-its! I'm not a fan of the large squares of the standard notebook on 1 of my A4 notebooks because I think they're too busy, too dark, I'd prefer a softer color so as not to overload the page. On the other hand, I love my other A4 notebook which contains nothing but blank pages! The A5 notebooks are just right, with lines that at first I found a little too spaced out, but I've finally got used to them. My A6 notepad is in small squares, which I really like! And the A7 notepad I would have preferred to have either small squares or a blank page, but no, they're lines, so I'm getting used to them too! Instead of one page per day, I have a double page for the week. At first I was puzzled, but in the end it's not so bad, At first, there's a recap of each month, but I'd have preferred one line per day for each month - I've had to relearn how to organize myself - but that doesn't detract from my satisfaction with this diary, which I'll be able to keep over time! Another small drawback is that the ink takes a long time to dry on the "glossy" paper, so when you're active and in a hurry, like me, it's a shame, but the sheets are of good quality, which will enable the different notebooks to last through the years without getting damaged! Thank you Econotebk for this revolution in the way we write!
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Response from econotes
Hello, I'd like to thank you for your opinion and for taking the time to write this article! ????You're well equipped with all these notebooks! ??? I'll take note of your comments and share them with the team.??
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Marjo G.
Rating: 4 out of 5
It's a pity we can't choose a better choice of printed lines for these notebooks.
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Catherine
Rating: 4 out of 5
following a purchase from 11/12/2022
reusable products
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Response from econotes
Thank you Catherine for your opinion!
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catherine
Rating: 3 out of 5
3 stars because I haven't really used them yet and find them a bit small.
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Mr L.
Rating: 4 out of 5
following a purchase from 24/12/2022
Great idea
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Response from econotes
Thank you Mr Lorre for your opinion ????
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Bruno
Rating: 4 out of 5
following a purchase from 23/12/2022
At last, a truly high-performance diary
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Response from econotes
Thank you Bruno for your opinion!
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Bruno
Rating: 4 out of 5
Do I get paid for the time I spend on this questionnaire?
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Francoise V.
Rating: 4 out of 5
following a purchase from 26/11/2022
No more need for several notepads, I write and erase like a slate, but it's even more efficient: I put it in my pocket and take it out whenever I need it, even in the rain?
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Response from econotes
Hello Françoise, Thank you for your opinion ????
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Minguet
Rating: 4 out of 5
following a purchase from 23/11/2022
I'm really happy with my purchases!
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Response from econotes
Thank you Marlène for your opinion?